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OS X - Operating System General OS operation information and support

Problems with File Sharing & Time Machine Network backups on OSX 10.7 Server

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Member Since: Oct 10, 2011
Posts: 3
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Hi there folks,

I'm having an issue with the new 10.7 server. We're running 10.7.3 Server on an Late 2006 XServe with 10GB RAM , connected to a Drobo Pro for Time Machine Backups of our 50+ users via our internal network.

Recently, Time Machine backups have been getting delayed, stating that they can't connect up to the backup drive (which is out Drobo Pro handling 16TB of space). The Drobo Pro hass not unmounted, and all the IP Addresses coming from and going to the Server handling the backups will still ping.

We've also be having trouble with Server resident drives and shared folders that people can mount using the ⌘+K shortcut or "Connect to Server" option in finder. People will choose the IP address, and finder will think for a few minutes then give an error stating that it cannot connect the the specified IP. The only way I can reestablish connection to the file sharing through a remote computer is to remote or physically login to the server, then go into System Preferences and turn "File Sharing" off, then on again. After that, the ⌘+K on a remote machine can find the drives again.

It's driving me crazy why this is ocurring. I don't know why, and people in the office are beginning to complain that they can't access certain files on the servers or are worried because their backups are not completeing.

It should also be known that a majority of the machines we have in the ofice are still running 10.6.8, with only a handful on 10.7, as we haven't had the time to make the major switchover yet.

I'm not the best when it comes to server software or Unix CLI managment (the office outsourced our Network Admin to the east coast), so I'm a bit stumped.

Does anyone have any suggestions to try? Is there a link between the number of Time Machine Users and the connection failures? Should I just tel the NetAdmin to create a script that will restart the File Sharing protocol on the server every couple of hours?

Hopefully someone will be able to help.


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