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-   -   blank screen on my emac (http://www.mac-forums.com/forums/os-x-operating-system/264618-blank-screen-my-emac.html)

pearsonmlpp 01-23-2012 11:05 PM

blank screen on my emac
 
Yesterday, I purchased macTuneUp software to pep up my tired, seven-year-old emac. However, I failed BIG time! Not only did I NOT help my emac "run like new", somehow all of the icons (hard drive, external drive, individual files, jpegs, everything) are now missing from my desktop. I'll come back for macTuneUp help, but first I need help with the invisible icons problem. Anyone??

Lifeisabeach 01-24-2012 12:13 AM

Open up Finder, then go to your Desktop folder. Are the files at least visible there? If so, then that software is doing something to make your desktop look "clean" by hiding your desktop items. If they aren't there, then they've probably been deleted and your only hope of recovery is using file recovery software.

I just noticed that the developers of this software also make MacKeeper. To be perfectly honest… you probably have hosed your system. Consider sucking it up and reinstalling OS X, and try to get a refund on the software.

pearsonmlpp 01-24-2012 02:56 PM

Thanks, Life. Looks like I'm going to have to start over, because those files are in "finder". Appreciate the response.

harryb2448 01-24-2012 04:31 PM

And have a read of this link from Apple Discussions on this software:-


https://discussions.apple.com/thread...art=0&tstart=0

Download and use Onyx instead of MacKeeper crap.

Lifeisabeach 01-25-2012 12:21 AM

Quote:

Originally Posted by pearsonmlpp (Post 1360472)
Thanks, Life. Looks like I'm going to have to start over, because those files are in "finder". Appreciate the response.

Before reinstalling, there's a little trick you can try. Read over this… it involves running a Terminal command:
Hide All Desktop Icons in Mac OS X


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