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Macbook pro crash Need Help!!!


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artistic16

 
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My macbook pro crashed. I cannot boot, the display is only showing utility, I cannot restore and reformat the drive is locked. How can reformat my harddisc i have the mac OS X installation DVD?

I bought the lion on-line, after i reformat can i still download the lion without paying?
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lifeisabeach

 
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Quote:
Originally Posted by artistic16 View Post
My macbook pro crashed. I cannot boot, the display is only showing utility, I cannot restore and reformat the drive is locked. How can reformat my harddisc i have the mac OS X installation DVD?

I bought the lion on-line, after i reformat can i still download the lion without paying?
You won't have to re-purchase Lion if you re-download it with the same iTunes account you bought it with. Were you ever up and running on Lion? If so, try booting from the Recovery Partition:
Lion Recovery Disk Assistant

If you want or need to use the original install disc... reboot while holding the OPTION key (same as for Lion Recovery) and select the DVD from the options.
How to Reinstall Mac OS X - wikiHow

Do you have any important files that need recovering and aren't backed up?


Standing request for all troubleshooting: Please provide your Mac model/year and OS version. Also advise us if you have used or installed any antivirus, security, or "cleaning" software on your Mac. If you have installed MacKeeper in particular, you are hereby advised to uninstall it.
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If all else fails to fix your problem, read this tip.
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lifeisabeach

 
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One last thought... I'm concerned that you even crashed to begin with. Using the install disc that came with your Mac, boot from that and run the Apple Hardware Test.
The Apple Hardware Test

And try verifying the disk; check SMART status; repair disk; verify/repair permissions, all from Disk Utility while booted from the install disc. This should all be available from the Lion Recovery partition also.
Resolving Disk, Permission, and Cache Corruption


Standing request for all troubleshooting: Please provide your Mac model/year and OS version. Also advise us if you have used or installed any antivirus, security, or "cleaning" software on your Mac. If you have installed MacKeeper in particular, you are hereby advised to uninstall it.
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If all else fails to fix your problem, read this tip.
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