Results 1 to 6 of 6
  1. #1


    Member Since
    Aug 17, 2010
    Posts
    25
    Please Help: Trouble Shooting With Administrator Password
    So I don't know if this has anything to do with the issue, but I was attempting to install the Diablo 3 Beta (video game), which works with macs and so it asks me for my username/password which is normal during the install but strangely I don't see normal text just weird symbols like in the image, and if I go ahead and put in my password as normal it than force quits the application and says an error occured but I can't read the error because of the same weird symbols. Does anyone have any idea why this is happening or how to stop it?



    *Rebooting did not work
    *This symbol error is happening every time I need my username/password now and was not before

    Please halp.


    EDIT::

    This is what the error message states:

    "Failed to run a required program (Blizzard Setup). Wait one minute and try again and if that doesn't work please restart your computer and try again."

    This error indicates that Diablo III was unable to make necessary changes in the Battle.net folder on your hard drive. We first recommend restarting your computer if the issue persists. If a restart does not resolve the issue, the user account you are logged into may not have full access to the Battle.net folder. Conditions that may block your access to the Battle.net folder include:

    Using a non-administrator account
    Security programs on your computer functioning in an unintended fashion
    Non-standard permission settings for that particular folder

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,182
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    The first thing I would try is to repair permissions. Boot with your install DVD, go to Utilities, Disk Utility, from the top menu and select repair permissions from the right side. Afterward, try to install Diablo again.

    If that doesn't work, your Admin account may be corrupt. Create a test account and give it admin rights. Try to install Diablo from the new account.

  3. #3


    Member Since
    Aug 17, 2010
    Posts
    25
    I already attempted to repair permissions didn't do anything, I don't really care about the diablo installation -- just want to fix the corrupt text on my user/password prompts

    Im thinking it might have to do with the custom font on my machine, but its weird that it just started happening randomly. I really don't want to have to do an archive install b/c i have so much modded stuff on my machine.

    Ill try the admin account but seems unlikely that my account is corrupt.

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,182
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    You didn't mention anything about a custom font in your first post. That may be the culprit. Try removing that custom font first before creating another account.

  5. #5


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    I was just going to say: the problem is that you've mucked about with your fonts, and likely deleted or replaced something crucial.

  6. #6


    Member Since
    Jan 22, 2012
    Posts
    1
    Quote Originally Posted by JaqTheMaq View Post
    I already attempted to repair permissions didn't do anything, I don't really care about the diablo installation -- just want to fix the corrupt text on my user/password prompts

    Im thinking it might have to do with the custom font on my machine, but its weird that it just started happening randomly. I really don't want to have to do an archive install b/c i have so much modded stuff on my machine.

    Ill try the admin account but seems unlikely that my account is corrupt.
    I have the same problem, any luck?

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Trouble-shooting an old mac
    By B!GD@DDY72 in forum Apple Desktops
    Replies: 5
    Last Post: 12-11-2013, 05:23 PM
  2. Trouble-shooting an old mac
    By B!GD@DDY72 in forum Other Hardware and Peripherals
    Replies: 3
    Last Post: 12-11-2013, 01:24 PM
  3. Trouble-shooting an old mac
    By B!GD@DDY72 in forum OS X - Operating System
    Replies: 3
    Last Post: 12-11-2013, 01:24 PM
  4. Suggestions for trouble shooting?
    By oxband in forum OS X - Operating System
    Replies: 6
    Last Post: 12-06-2013, 12:34 PM
  5. Trouble Shooting for my G5
    By g4g5 in forum Switcher Hangout
    Replies: 3
    Last Post: 03-26-2006, 09:15 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •