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  1. #1


    Member Since
    Dec 22, 2011
    Posts
    5
    Macbook pro keeps crashing
    Hey Guys,

    I have the newest macbook pro and for some reason, it keeps crashing on me. It keeps shutting down randomly say "You need to restart your computer". These are the message details after the computer has restarted:


    Interval Since Last Panic Report: 490764 sec
    Panics Since Last Report: 1
    Anonymous UUID: 575E8CC4-89EE-46C8-8D1A-56BCBB39CC76

    Tue Dec 20 17:21:37 2011
    panic(cpu 0 caller 0xffffff80002ab38e): "pmap_pv_remove(0xffffff800c5ba9b0,0x28fc000,0x200 ): empty hash"@/SourceCache/xnu/xnu-1699.24.8/osfmk/i386/pmap_internal.h:794
    Backtrace (CPU 0), Frame : Return Address
    0xffffff8080123c40 : 0xffffff8000220702
    0xffffff8080123cc0 : 0xffffff80002ab38e
    0xffffff8080123d60 : 0xffffff80002ab84a
    0xffffff8080123da0 : 0xffffff8000273b26
    0xffffff8080123e90 : 0xffffff80002748aa
    0xffffff8080123ec0 : 0xffffff8000237889
    0xffffff8080123f00 : 0xffffff80005415a9
    0xffffff8080123f50 : 0xffffff800053f0fe
    0xffffff8080123f60 : 0xffffff80005ca468
    0xffffff8080123fb0 : 0xffffff80002d7f39

    BSD process name corresponding to current thread: fmpd

    Mac OS version:
    11C74

    Kernel version:
    Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
    Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)

    System uptime in nanoseconds: 253311232573
    last loaded kext at 57121523619: com.mcafee.kext.Virex 1.1.0d1 (addr 0xffffff7f81ace000, size 32768)
    last unloaded kext at 55757619058: com.mcafee.kext.Virex 1.1.0d1 (addr 0xffffff7f81ac6000, size 20480)
    loaded kexts:
    com.mcafee.kext.Virex 1.1.0d1
    com.McAfee.kext.AppProtection 1.1.0d1
    com.apple.driver.AppleHWSensor 1.9.4d0
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AppleTyMCEDriver 1.0.2d2
    com.apple.driver.AudioAUUC 1.59
    com.apple.driver.AppleHDA 2.1.3f7
    com.apple.driver.AppleUpstreamUserClient 3.5.9
    com.apple.driver.AppleMCCSControl 1.0.26
    com.apple.driver.AppleMikeyDriver 2.1.3f7
    com.apple.driver.AGPM 100.12.42
    com.apple.driver.AppleIntelHD3000Graphics 7.1.4
    com.apple.driver.SMCMotionSensor 3.0.1d2
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleSMCLMU 2.0.1d2
    com.apple.driver.AudioIPCDriver 1.2.1
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
    com.apple.driver.AppleLPC 1.5.3
    com.apple.driver.AppleMuxControl 3.0.16
    com.apple.driver.AppleBacklight 170.1.9
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleUSBTCButtons 225.2
    com.apple.driver.AppleUSBTCKeyEventDriver 225.2
    com.apple.driver.AppleUSBTCKeyboard 225.2
    com.apple.driver.AppleIRController 312
    com.apple.iokit.SCSITaskUserClient 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
    com.apple.BootCache 33
    com.apple.iokit.IOAHCIBlockStorage 2.0.1
    com.apple.driver.AppleUSBHub 4.5.0
    com.apple.driver.AppleSDXC 1.1.2
    com.apple.driver.AirPort.Brcm4331 512.20.18
    com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
    com.apple.driver.AppleEFINVRAM 1.5.0
    com.apple.driver.AppleFWOHCI 4.8.9
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleAHCIPort 2.2.0
    com.apple.driver.AppleUSBEHCI 4.5.5
    com.apple.driver.AppleUSBUHCI 4.4.5
    com.apple.driver.AppleACPIButtons 1.4
    com.apple.driver.AppleRTC 1.4
    com.apple.driver.AppleHPET 1.6
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.4
    com.apple.driver.AppleAPIC 1.5
    com.apple.driver.AppleIntelCPUPowerManagementClien t 167.1.0
    com.apple.nke.applicationfirewall 3.2.30
    com.apple.security.quarantine 1
    com.apple.driver.AppleIntelCPUPowerManagement 167.1.0
    com.apple.driver.AppleAVBAudio 1.0.0d11
    com.apple.driver.AppleHDAHardwareConfigDriver 2.1.3f7
    com.apple.driver.DspFuncLib 2.1.3f7
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.iokit.IOSurface 80.0
    com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
    com.apple.iokit.IOSerialFamily 10.0.5
    com.apple.iokit.IOAVBFamily 1.0.0d22
    com.apple.iokit.IOFireWireIP 2.2.4
    com.apple.driver.AppleHDAController 2.1.3f7
    com.apple.iokit.IOHDAFamily 2.1.3f7
    com.apple.iokit.IOAudioFamily 1.8.3fc11
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.ApplePolicyControl 3.0.16
    com.apple.driver.AppleSMC 3.1.1d8
    com.apple.driver.IOPlatformPluginFamily 4.7.5d4
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleGraphicsControl 3.0.16
    com.apple.driver.AppleBacklightExpert 1.0.3
    com.apple.iokit.IONDRVSupport 2.3.2
    com.apple.driver.AppleThunderboltEDMSink 1.1.3
    com.apple.driver.AppleThunderboltEDMSource 1.1.3
    com.apple.driver.AppleThunderboltDPOutAdapter 1.5.8
    com.apple.driver.AppleIntelSNBGraphicsFB 7.1.4
    com.apple.iokit.IOGraphicsFamily 2.3.2
    com.apple.kext.triggers 1.0
    com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
    com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
    com.apple.iokit.IOBluetoothFamily 4.0.1f4
    com.apple.driver.AppleThunderboltDPInAdapter 1.5.8
    com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.8
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
    com.apple.driver.AppleFileSystemDriver 13
    com.apple.driver.AppleUSBMultitouch 227.1
    com.apple.iokit.IOUSBHIDDriver 4.4.5
    com.apple.driver.AppleUSBMergeNub 4.5.3
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.7
    com.apple.iokit.IOCDStorageFamily 1.7
    com.apple.driver.XsanFilter 403
    com.apple.driver.AppleThunderboltNHI 1.3.2
    com.apple.iokit.IOThunderboltFamily 1.7.4
    com.apple.iokit.IOAHCISerialATAPI 2.0.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
    com.apple.iokit.IOUSBUserClient 4.5.3
    com.apple.iokit.IO80211Family 411.1
    com.apple.iokit.IOEthernetAVBController 1.0.0d5
    com.apple.iokit.IONetworkingFamily 2.0
    com.apple.iokit.IOFireWireFamily 4.4.5
    com.apple.iokit.IOAHCIFamily 2.0.7
    com.apple.iokit.IOUSBFamily 4.5.5
    com.apple.driver.AppleEFIRuntime 1.5.0
    com.apple.iokit.IOHIDFamily 1.7.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 165.3
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 331
    com.apple.iokit.IOStorageFamily 1.7
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.4
    com.apple.iokit.IOPCIFamily 2.6.7
    com.apple.iokit.IOACPIFamily 1.4
    Model: MacBookPro8,1, BootROM MBP81.0047.B24, 2 processors, Intel Core i7, 2.7 GHz, 4 GB, SMC 1.68f98
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.18)
    Bluetooth: Version 4.0.1f4, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
    Serial ATA Device: MAT****ADVD-R UJ-898
    USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
    USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfa130000 / 6
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
    USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: Lenovo Mini Wireless Optical Mouse N30, 0x17ef (Lenovo), 0x6008, 0xfd120000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3



    Any help would be appreciated. Thanks in advance!

    UPDATE: I tried to run the hardware test but it does not work. After I restart my mac and hold down "D" for 20 seconds, it goes to a black screen and shuts down.

  2. #2

    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    Are you running an anti virus program then remove it ?

  3. #3


    Member Since
    Dec 22, 2011
    Posts
    5
    Quote Originally Posted by osxx View Post
    Are you running an anti virus program then remove it ?

    Yes, I am running Mcafee Antivirus... I will remove it but is there anyway to protect my mac from viruses and prevent the crashing?

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,248
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    There are no viruses in the wild for the Mac. There are several trojans but they can be avoided by not going to nasty or pirate sites. If you must run an AV program for peace of mind, I suggest ClamXav which is not invasive or uses resources such as McAfee or Norton. ClamXav is free.

  5. #5


    Member Since
    Dec 22, 2011
    Posts
    5
    Quote Originally Posted by chscag View Post
    There are no viruses in the wild for the Mac. There are several trojans but they can be avoided by not going to nasty or pirate sites. If you must run an AV program for peace of mind, I suggest ClamXav which is not invasive or uses resources such as McAfee or Norton. ClamXav is free.
    Okay so I uninstalled Mcafee but my mac still crashed today with this error report... Also how do I run a diagnostic hardware check on my mac because I tried to run it by pressing "D" when my mac restarted but I had no luck.

    Interval Since Last Panic Report: 95192 sec
    Panics Since Last Report: 2
    Anonymous UUID: 575E8CC4-89EE-46C8-8D1A-56BCBB39CC76

    Sat Dec 24 22:05:26 2011
    panic(cpu 0 caller 0xffffff8000292b75): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-1699.24.8/osfmk/vm/vm_resident.c:2215
    Backtrace (CPU 0), Frame : Return Address
    0xffffff807f82b840 : 0xffffff8000220702
    0xffffff807f82b8c0 : 0xffffff8000292b75
    0xffffff807f82b8f0 : 0xffffff8000294849
    0xffffff807f82b920 : 0xffffff8000288921
    0xffffff807f82bc50 : 0xffffff800056e463
    0xffffff807f82bca0 : 0xffffff80002ebaeb
    0xffffff807f82bd10 : 0xffffff80002e5f26
    0xffffff807f82bd50 : 0xffffff7f8076cb33
    0xffffff807f82bdb0 : 0xffffff7f80e24865
    0xffffff807f82be00 : 0xffffff7f80e285a0
    0xffffff807f82be30 : 0xffffff7f80e0e109
    0xffffff807f82be60 : 0xffffff7f81a198f7
    0xffffff807f82be90 : 0xffffff7f81a19a36
    0xffffff807f82bed0 : 0xffffff7f81a1a9c1
    0xffffff807f82bf10 : 0xffffff7f81a18c0f
    0xffffff807f82bf30 : 0xffffff80006386e0
    0xffffff807f82bf70 : 0xffffff8000638584
    0xffffff807f82bfb0 : 0xffffff8000820057
    Kernel Extensions in backtrace:
    com.apple.iokit.IOStorageFamily(1.7)[E0606FD9-7CC1-3E36-BC0A-E0768FF988E4]@0xffffff7f80768000->0xffffff7f8078cfff
    com.apple.iokit.IOAHCIFamily(2.0.7)[41EB5056-1F58-3348-876B-30AEB67A76F3]@0xffffff7f80e0c000->0xffffff7f80e15fff
    com.apple.driver.AppleAHCIPort(2.2)[47FC97BA-77E8-3910-8B08-227B67EB5A05]@0xffffff7f81a15000->0xffffff7f81a2cfff
    dependency: com.apple.iokit.IOAHCIFamily(2.0.7)[41EB5056-1F58-3348-876B-30AEB67A76F3]@0xffffff7f80e0c000
    dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffffff7f8083f000
    com.apple.iokit.IOAHCIBlockStorage(2.0.1)[6274E4D7-4824-3640-8B0D-D9392A302607]@0xffffff7f80e22000->0xffffff7f80e36fff
    dependency: com.apple.iokit.IOAHCIFamily(2.0.7)[41EB5056-1F58-3348-876B-30AEB67A76F3]@0xffffff7f80e0c000
    dependency: com.apple.iokit.IOStorageFamily(1.7)[E0606FD9-7CC1-3E36-BC0A-E0768FF988E4]@0xffffff7f80768000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    11C74

    Kernel version:
    Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
    Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)

    System uptime in nanoseconds: 2653981069918
    last loaded kext at 457698125874: com.apple.filesystems.smbfs 1.7.0 (addr 0xffffff7f8078d000, size 241664)
    last unloaded kext at 610560714947: com.mcafee.kext.Virex 1.1.0d1 (addr 0xffffff7f81ac8000, size 20480)
    loaded kexts:
    com.apple.filesystems.smbfs 1.7.0
    com.apple.driver.AppleHWSensor 1.9.4d0
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AppleUpstreamUserClient 3.5.9
    com.apple.driver.AppleMCCSControl 1.0.26
    com.apple.driver.AppleHDA 2.1.3f7
    com.apple.driver.AppleMikeyDriver 2.1.3f7
    com.apple.driver.AudioAUUC 1.59
    com.apple.driver.AGPM 100.12.42
    com.apple.driver.AppleIntelHD3000Graphics 7.1.4
    com.apple.driver.SMCMotionSensor 3.0.1d2
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleSMCLMU 2.0.1d2
    com.apple.driver.AudioIPCDriver 1.2.1
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
    com.apple.driver.AppleLPC 1.5.3
    com.apple.driver.AppleBacklight 170.1.9
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleUSBTCButtons 225.2
    com.apple.driver.AppleUSBTCKeyboard 225.2
    com.apple.driver.AppleIRController 312
    com.apple.iokit.SCSITaskUserClient 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
    com.apple.BootCache 33
    com.apple.iokit.IOAHCIBlockStorage 2.0.1
    com.apple.driver.AppleUSBHub 4.5.0
    com.apple.driver.AirPort.Brcm4331 512.20.18
    com.apple.driver.AppleFWOHCI 4.8.9
    com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
    com.apple.driver.AppleSDXC 1.1.2
    com.apple.driver.AppleEFINVRAM 1.5.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleAHCIPort 2.2.0
    com.apple.driver.AppleUSBEHCI 4.5.5
    com.apple.driver.AppleACPIButtons 1.4
    com.apple.driver.AppleRTC 1.4
    com.apple.driver.AppleHPET 1.6
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.4
    com.apple.driver.AppleAPIC 1.5
    com.apple.driver.AppleIntelCPUPowerManagementClien t 167.1.0
    com.apple.nke.applicationfirewall 3.2.30
    com.apple.security.quarantine 1
    com.apple.driver.AppleIntelCPUPowerManagement 167.1.0
    com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
    com.apple.iokit.IOSerialFamily 10.0.5
    com.apple.driver.DspFuncLib 2.1.3f7
    com.apple.driver.AppleAVBAudio 1.0.0d11
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.iokit.IOFireWireIP 2.2.4
    com.apple.iokit.IOSurface 80.0
    com.apple.iokit.IOAVBFamily 1.0.0d22
    com.apple.driver.AppleHDAController 2.1.3f7
    com.apple.iokit.IOHDAFamily 2.1.3f7
    com.apple.iokit.IOAudioFamily 1.8.3fc11
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.ApplePolicyControl 3.0.16
    com.apple.driver.AppleSMC 3.1.1d8
    com.apple.driver.IOPlatformPluginFamily 4.7.5d4
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleGraphicsControl 3.0.16
    com.apple.driver.AppleBacklightExpert 1.0.3
    com.apple.iokit.IONDRVSupport 2.3.2
    com.apple.driver.AppleIntelSNBGraphicsFB 7.1.4
    com.apple.iokit.IOGraphicsFamily 2.3.2
    com.apple.kext.triggers 1.0
    com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
    com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
    com.apple.iokit.IOBluetoothFamily 4.0.1f4
    com.apple.driver.AppleThunderboltDPInAdapter 1.5.8
    com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.8
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
    com.apple.driver.AppleUSBMultitouch 227.1
    com.apple.driver.AppleUSBMergeNub 4.5.3
    com.apple.iokit.IOUSBHIDDriver 4.4.5
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.7
    com.apple.iokit.IOCDStorageFamily 1.7
    com.apple.driver.XsanFilter 403
    com.apple.iokit.IOAHCISerialATAPI 2.0.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
    com.apple.driver.AppleThunderboltNHI 1.3.2
    com.apple.iokit.IOThunderboltFamily 1.7.4
    com.apple.iokit.IOUSBUserClient 4.5.3
    com.apple.iokit.IO80211Family 411.1
    com.apple.iokit.IOFireWireFamily 4.4.5
    com.apple.iokit.IOEthernetAVBController 1.0.0d5
    com.apple.iokit.IONetworkingFamily 2.0
    com.apple.iokit.IOAHCIFamily 2.0.7
    com.apple.driver.AppleEFIRuntime 1.5.0
    com.apple.iokit.IOHIDFamily 1.7.1
    com.apple.iokit.IOUSBFamily 4.5.5
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 165.3
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 331
    com.apple.iokit.IOStorageFamily 1.7
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.4
    com.apple.iokit.IOPCIFamily 2.6.7
    com.apple.iokit.IOACPIFamily 1.4
    Model: MacBookPro8,1, BootROM MBP81.0047.B24, 2 processors, Intel Core i7, 2.7 GHz, 4 GB, SMC 1.68f98
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.18)
    Bluetooth: Version 4.0.1f4, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
    Serial ATA Device: MAT****ADVD-R UJ-898
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfa130000 / 6
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: Lenovo Mini Wireless Optical Mouse N30, 0x17ef (Lenovo), 0x6008, 0xfd120000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

  6. #6

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,248
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    You run the Apple Hardware Test from your recovery install DVD not from the hard drive. The Apple Hardware Test.

  7. #7


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Are you SURE that you PROPERLY uninstalled the McAfee anti-virus program, using the program's own uninstaller?

    With system-level apps like anti-viruses, you can't just "drag it to the trash." You MUST uninstall them PROPERLY.

    As was stated above, there are no viruses for the Mac, period full stop. Hopefully you did not waste much money on the McAfee.

  8. #8

    malcolmx99's Avatar
    Member Since
    Feb 11, 2009
    Posts
    30
    So what happens if one doesn't uninstall using the uninstall file? The remaining files will corrupt the system? Anyway of uninstalling it after dragging it to the trash?

  9. #9


    Member Since
    Dec 22, 2011
    Posts
    5
    Quote Originally Posted by chas_m View Post
    Are you SURE that you PROPERLY uninstalled the McAfee anti-virus program, using the program's own uninstaller?

    With system-level apps like anti-viruses, you can't just "drag it to the trash." You MUST uninstall them PROPERLY.

    As was stated above, there are no viruses for the Mac, period full stop. Hopefully you did not waste much money on the McAfee.
    Hey so I made sure that I used the Mcafee uninstaller to remove the software. Today my mac crashed on me 4 times consecutively... Unfortunately I cannot find my discs to run a hardware test or to even reformat Mac OSX lion... What should I do?

  10. #10


    Member Since
    Feb 28, 2012
    Posts
    1
    Try this
    VirusScan 9.0 and 9.1 for the Mac (a.k.a. McAfee Security for the Mac 1.0 and 1.1) comes with a script to uninstall the product. The script is named McAfeeSecurityUninstaller.app and is placed in the /Applications directory right alongside McAfee VirusScan. If you can't find that script, don't worry... the script executes just one command, below. Just open a Terminal window and type:

    sudo /usr/local/McAfee/uninstallMSC

    ...and then press Enter, then enter your admin password, and that's it.
    If for some reason you can't do that you can try the steps at:

    Removing McAfee antivirus from a*Mac dr2blog

    ...but that may get ugly really quick.

  11. #11

    PatM's Avatar
    Member Since
    Jun 27, 2011
    Location
    Seattle
    Posts
    258
    Specs:
    Late 2013 MBP 15" I7 2.3 Ghz 16 GB Ram 500 GB SSD Retina
    Quote Originally Posted by therxguy View Post
    Hey so I made sure that I used the Mcafee uninstaller to remove the software. Today my mac crashed on me 4 times consecutively... Unfortunately I cannot find my discs to run a hardware test or to even reformat Mac OSX lion... What should I do?
    Probably find your discs and/or take it to an Apple store, maybe they can help you. If the computer is new how come you can't find your disc's. It's a pretty important thing to keep track of?????
    15 " 2013 MBP OS X Ver. 10.9.1 16 GB Memory, 500 GB SSD, Retina, 2.3 Ghz I7, 30GB IPhone 5, 2012 Mini Cooper JCW Coupe, 2014 Toyota Corolla, 2007 Trailblazer, 2 RC Planes, 1 fantastic wife who puts up with my toys. Still Married After 30 Years.

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