| OS X - Operating System General OS operation information and support |
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![]() Member Since: Mar 24, 2011
Location: London, UK
Posts: 12
![]() Mac Specs: iMac
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I've got an old Mac and I cant seem to get rid of DNSChanger. My ISP keeps telling me I have it and I have seen it in action via Safari where it sometimes re-directs to other pages like eBay.
The OS is 10.5.6 which Im pretty sure I can't upgrade due to the age of the machine and I dont have the original disks either. So far I have tried DNSChanger Removal Tool, ClamXav and MacScan. Does anyone have any ideas/suggestions on how I can get rid of this trojan? |
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Member Since: Nov 28, 2007
Location: Nambucca Heads Australia
Posts: 14,065
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: iMac i5 2.7GHz OS X.8.3
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Stick with ClamXAV and get rid of MacScan and DNSCharger Removal Tool is a promotor of MacScan. Do you empty the cache of Safari and depending on your computer and Safari version, deleted history and blocked pop-up windows opening?
You need the system discs to run Repair Disk and do a clean install, if necessary. They are the most important troubleshooting tool available. Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer! |
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![]() Member Since: Feb 24, 2011
Location: Maryland
Posts: 3,742
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: March 2011 15" MBP 2.3GHz i7 Quad Core 8GB Ram | Mid 2011 27" iMac 3.4 GHz i7 16 GB RAM 2 TB HDD
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![]() Member Since: Mar 24, 2011
Location: London, UK
Posts: 12
![]() Mac Specs: iMac
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Quote:
Im not sure I fully understood what you were saying above. Do I empty the cache of Safari and delete history? I dont get any pop up windows when surfing as it redirects the window Im using. Is that what you mean? The original disks cant be found unfortunately. What options do I have if I still can't remove this trojan? |
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![]() Member Since: Jan 04, 2005
Location: Modesto, Ca.
Posts: 25,785
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: iMac C2D Late 2007 20" with 10.8.3, Macbook Santa Rosa 4GB Ram OSX 10.8.3
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I will try and find what I did. It's been ages but it was in the terminal and one command and the computer was back to normal. Here you go. REad it all, do the tests, and if it's there, read the section on how to remove. Follow the directions and it will be history. http://www.macworld.com/article/6082...ojanhorse.html |
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![]() Member Since: Jan 04, 2005
Location: Modesto, Ca.
Posts: 25,785
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: iMac C2D Late 2007 20" with 10.8.3, Macbook Santa Rosa 4GB Ram OSX 10.8.3
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I did. Re-Read the message I posted. Read that URL. Do the tests and if so do the fix. It's manual.
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![]() Member Since: Jan 04, 2005
Location: Modesto, Ca.
Posts: 25,785
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: iMac C2D Late 2007 20" with 10.8.3, Macbook Santa Rosa 4GB Ram OSX 10.8.3
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There is only one DNS changer Trojan that was ever made for OSX that I know of. Sometimes the filename was different but it's the same one. Let us know what happens.
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