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  1. #1


    Member Since
    Dec 05, 2011
    Posts
    2
    Microsoft word 2008 crashing
    Hi all, I have a mid 2009 model macbook pro with snow leopard on it and I've been having problems with my microsoft word 2008 crashing. It will crash several times in a row all within a few minutes of opening word and then won't crash for a few weeks or even months. Sometimes it takes me hours to get the stupid thing working and I often times lose a lot of work. I've tried a lot of the troubleshooting tips on this site but none of them have worked, and its hard to tell if they did since word will oftentimes just start working again randomly. Here's the latest error message, can anyone help me please?


    Microsoft Error Reporting log version: 2.0

    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2011-12-05 20:55:26 -0500
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version: 12.2.0.090605
    Crashed Module Name: Microsoft Word
    Crashed Module Version: 12.2.0.090605
    Crashed Module Offset: 0x005c9636
    Blame Module Name: Microsoft Word
    Blame Module Version: 12.2.0.090605
    Blame Module Offset: 0x005c9636
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409


    Thread 0 crashed:

    # 1 0x005ca636 in _wdCommandDispatch + 0x002A6402 (Microsoft Word + 0x005c9636)
    # 2 0x004c77a6 in _wdCommandDispatch + 0x001A3572 (Microsoft Word + 0x004c67a6)

    X86 Thread State:
    eax: 0x00000000 ebx: 0x002e0073 ecx: 0x051bb208 edx:0x00000000
    edi: 0x00780063 esi: 0x00000000 ebp: 0xbfffca48 esp:0xbfffca48
    ss: 0x0000001f eip: 0x005ca636 cs: 0x00000017 ds:0x0000001f
    es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010246


    Thread 1:

    # 1 0x9232d982 in __dispatch_hw_config + 0x9216D99A (libSystem.B.dylib + 0x00027982)
    # 2 0x9232d559 in __dispatch_hw_config + 0x9216D571 (libSystem.B.dylib + 0x00027559)
    # 3 0x9232d2fe in __dispatch_hw_config + 0x9216D316 (libSystem.B.dylib + 0x000272fe)
    # 4 0x9232cd81 in __dispatch_hw_config + 0x9216CD99 (libSystem.B.dylib + 0x00026d81)
    # 5 0x9232cbc6 in __dispatch_hw_config + 0x9216CBDE (libSystem.B.dylib + 0x00026bc6)

    X86 Thread State:
    eax: 0x0000016b ebx: 0x9232dfd6 ecx: 0xb0080d5c edx:0x9232d982
    edi: 0xa02911ec esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
    ss: 0x0000001f eip: 0x9232d982 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


    Thread 2:

    # 1 0x9230720e in __dispatch_hw_config + 0x92147226 (libSystem.B.dylib + 0x0000120e)
    # 2 0x923a6f78 in __dispatch_hw_config + 0x921E6F90 (libSystem.B.dylib + 0x000a0f78)
    # 3 0x01b27d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
    # 4 0x01b273e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
    # 5 0x01b2746c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
    # 6 0x01b27f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
    # 7 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
    # 8 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)

    X86 Thread State:
    eax: 0xffffffa6 ebx: 0x9238e6d4 ecx: 0xb0184a6c edx:0x9230720e
    edi: 0x00001ba4 esi: 0x1ee8641b ebp: 0xb0184ad8 esp:0xb0184a6c
    ss: 0x0000001f eip: 0x9230720e cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202


    Thread 3:

    # 1 0x9230715a in __dispatch_hw_config + 0x92147172 (libSystem.B.dylib + 0x0000115a)
    # 2 0x92363ac8 in __dispatch_hw_config + 0x921A3AE0 (libSystem.B.dylib + 0x0005dac8)
    # 3 0x93ffbecd in __gTECMasterGlobals + 0x93CCEE69 (CarbonCore + 0x00046ecd)
    # 4 0x93ffbc0b in __gTECMasterGlobals + 0x93CCEBA7 (CarbonCore + 0x00046c0b)
    # 5 0x957f4dc9 in _g_yx + 0x946DD4E9 (QuickTimeComponents + 0x005b8dc9)
    # 6 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
    # 7 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)

    X86 Thread State:
    eax: 0xffffffd9 ebx: 0x923348d2 ecx: 0xb03138cc edx:0x9230715a
    edi: 0x1e969c44 esi: 0x1e969c10 ebp: 0xb0313958 esp:0xb03138cc
    ss: 0x0000001f eip: 0x9230715a cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282


    Thread 4:

    # 1 0x923ce422 in __dispatch_hw_config + 0x9220E43A (libSystem.B.dylib + 0x000c8422)
    # 2 0x0175bb76 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00174b76)
    # 3 0x01667b50 in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x00080b50)
    # 4 0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
    # 5 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
    # 6 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)

    X86 Thread State:
    eax: 0x000c0194 ebx: 0x01667aff ecx: 0xb0395d4c edx:0x923ce422
    edi: 0x04000000 esi: 0xb0395f34 ebp: 0xb0395d68 esp:0xb0395d4c
    ss: 0x0000001f eip: 0x923ce422 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286


    Thread 5:

    # 1 0x92341fae in __dispatch_hw_config + 0x92181FC6 (libSystem.B.dylib + 0x0003bfae)
    # 2 0x0175bc01 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00174c01)
    # 3 0x016677fe in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x000807fe)
    # 4 0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
    # 5 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
    # 6 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)

    X86 Thread State:
    eax: 0x00000193 ebx: 0x0166776f ecx: 0xb0436cbc edx:0x92341fae
    edi: 0xb0436ed4 esi: 0xb0436f44 ebp: 0xb0436ce8 esp:0xb0436cbc
    ss: 0x0000001f eip: 0x92341fae cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286


    Thread 6:

    # 1 0x9230714e in __dispatch_hw_config + 0x92147166 (libSystem.B.dylib + 0x0000114e)
    # 2 0x01667f13 in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x00080f13)
    # 3 0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
    # 4 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
    # 5 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)

    X86 Thread State:
    eax: 0xffffffda ebx: 0x9400dbd6 ecx: 0xb04b8e6c edx:0x9230714e
    edi: 0xb04b8f46 esi: 0x00000000 ebp: 0xb04b8e98 esp:0xb04b8e6c
    ss: 0x0000001f eip: 0x9230714e cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


    Thread 7:

    # 1 0x9232ca12 in __dispatch_hw_config + 0x9216CA2A (libSystem.B.dylib + 0x00026a12)
    # 2 0x9232cbc6 in __dispatch_hw_config + 0x9216CBDE (libSystem.B.dylib + 0x00026bc6)

    X86 Thread State:
    eax: 0x00100170 ebx: 0x9232cc09 ecx: 0xb0102f6c edx:0x9232ca12
    edi: 0x05800754 esi: 0xb0103000 ebp: 0xb0102fc8 esp:0xb0102f6c
    ss: 0x0000001f eip: 0x9232ca12 cs: 0x00000007 ds:0x0000001f
    es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286


    Loaded modules:

    0: Microsoft Word (12.2.0.090605 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
    1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
    2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
    3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
    4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
    5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
    6: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
    7: merp: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
    8: MSXML: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
    9: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
    10: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
    11: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
    12: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
    13: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
    14: SmartArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
    15: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
    16: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
    17: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
    18: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
    19: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    20: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    21: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resources/libFontRegistryUI.dylib
    22: EnglishSpeller (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
    23: AudioCodecs (2.0.2 Reg=English Loc=0x0000): /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
    24: JapaneseProofing (12.2.0.090605 Reg= English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing
    25: AudioIPCPlugIn (1.1.6 Reg=English Loc=0x0000): /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/Contents/MacOS/AudioIPCPlugIn
    26: AppleHDAHALPlugIn (1.9.9f12 Reg=English Loc=0x0000): /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn
    27: SoundManagerComponents (3.9.4 Reg=English Loc=0x0000): /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/SoundManagerComponents
    28: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
    29: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
    30: CoreAudio (1.6.3 Reg=English Loc=0x0000): /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    31: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    32: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    33: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    34: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
    35: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
    36: CommerceCore: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
    37: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    38: TrustEvaluationAgent: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
    39: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    40: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
    41: OpenCL: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    42: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
    43: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    44: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    45: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    46: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    47: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    48: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
    49: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    50: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    51: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    52: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    53: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    54: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    55: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    56: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
    57: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
    58: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    59: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    60: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    61: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
    62: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
    63: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    64: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    65: RawCamera (546 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    66: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    67: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
    68: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
    69: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    70: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
    71: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
    72: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    73: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    74: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    75: libkxld.dylib: /usr/lib/system/libkxld.dylib
    76: CFOpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
    77: NetFS: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    78: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    79: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    80: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    81: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    82: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    83: IOSurface: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    84: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    85: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
    86: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    87: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    88: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
    89: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
    90: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
    91: libcups.2.dylib: /usr/lib/libcups.2.dylib
    92: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    93: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    94: libtidy.A.dylib: /usr/lib/libtidy.A.dylib
    95: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    96: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    97: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    98: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    99: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    100: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
    101: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    102: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    103: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    104: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libType1Scaler.dylib
    105: QuickTimeComponents (1756 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
    106: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
    107: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    108: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    109: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
    110: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    111: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    112: MultitouchSupport: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
    113: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    114: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    115: CoreAUC: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
    116: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    117: OpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    118: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
    119: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    120: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    121: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
    122: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    123: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
    124: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
    125: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
    126: PasswordServer: /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
    127: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
    128: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    129: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    130: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    131: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
    132: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
    133: libauto.dylib: /usr/lib/libauto.dylib
    134: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    135: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    136: liblangid.dylib: /usr/lib/liblangid.dylib
    137: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    138: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    139: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    140: libz.1.dylib: /usr/lib/libz.1.dylib
    141: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    142: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
    143: FamilyControls: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
    144: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
    145: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
    146: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
    147: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
    148: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    149: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    150: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib

    Operating System Information
    Operating System: Mac OS X 10.6.6 (Build 10J567)
    CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
    gestaltPhysicalRAMSize err = 0, result = 2047 MB
    gestaltSystemVersion err = 0, result = 0x1066
    Screen: 1280 x 720, depth = 32, ltbr = 0, 0, 720, 1280
    Screen: 1280 x 800, depth = 32, ltbr = -1280, 0, 800, 0

    Microsoft Application Information:
    Error Reporting UUID: 31DB5E00-72EB-41E3-B249-E39147516681
    Time from launch: 0 hours, 2 minutes, 53 seconds
    Total errors on this client: 20

  2. #2

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,179
    Specs:
    27" 5K iMac, 3.3GHz, 256GB Flash Storge, 16GB memory and OS X.11.3.
    Run the uninstaller and then using your Office CD, do a clean install.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3


    Member Since
    Dec 05, 2011
    Posts
    2
    could be a problem since I've moved recently and can't find my original install disk

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