Results 1 to 5 of 5
  1. #1
    External hard drive failure?

    Member Since
    Dec 04, 2011
    Posts
    8
    External hard drive failure?
    Hi,

    I'm a newly convert from Windows to Mac. Have a question, earlier today I dropped a photo frame to my external drive and Mac Mini. The OS froze immediately I had to cold reboot my Mac. Thankfully Mac seems to boot OK but my external drive won't mount. I can't find it on Finder. On Disk Utility I managed to see it (occasionally) and tried to do Repair Disk.

    After a long process DU said it can't repair the disk and it immediately disappeared from DU. So is this a tell tale sign of hardware failure? I plugged it in Windows and it's Disk Manager can see the disk but of course it can't read it since it was formatted with MAC OS FS.

    Anyone has a suggestion to try? It's my time machine backup drive so I'm not too worried about the content so I can just erase it all if I have to.

    Thanks!

  2. #2
    External hard drive failure?
    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
    Location
    The Republic of Neptune
    Posts
    7,637
    It does sounds like a hardware failure of some sort since Disk Utility can't even see the drive. Just to be sure, try a different cable and USB port on the Mac. If that doesn't work, then I'm afraid you need a new drive. Or perhaps even just the enclosure for it.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
    ------
    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  3. #3
    External hard drive failure?

    Member Since
    Dec 04, 2011
    Posts
    8
    Thanks for the quick reply. I'm going to try plugging it in to my Windows laptop and get Disk Manager to reformat it (if I can).

    If that works I may use it again as my Time Machine drive. However does anyone know how to verify disk integrity? Is there a software you can use to check if the disk is OK?

  4. #4
    External hard drive failure?
    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
    Location
    The Republic of Neptune
    Posts
    7,637
    Quote Originally Posted by xpscapable View Post
    Thanks for the quick reply. I'm going to try plugging it in to my Windows laptop and get Disk Manager to reformat it (if I can).

    If that works I may use it again as my Time Machine drive. However does anyone know how to verify disk integrity? Is there a software you can use to check if the disk is OK?
    TechTool Pro is the only one I am really familiar with that will do a surface scan. Actually Drive Genius will also, but I have version 2 and quite honestly don't think very highly of it. TTP is an excellent piece of software, but pricey.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
    ------
    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  5. #5
    External hard drive failure?

    Member Since
    Dec 04, 2011
    Posts
    8
    I plugged it in again on my Windows laptop and now that one won't read it. So I'm pretty sure the drive is toast.

    Darn, I guess I have to get a new external drive.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. External Hard Drive Failure. Odd behaviour from DiskUtility.
    By Bearsticks in forum Other Hardware and Peripherals
    Replies: 2
    Last Post: 04-21-2013, 03:53 PM
  2. External Hard Drive Failure - Can it be fixed?!
    By nhoward in forum Other Hardware and Peripherals
    Replies: 2
    Last Post: 03-15-2013, 01:15 AM
  3. Replies: 2
    Last Post: 07-26-2011, 08:39 PM
  4. external hard drive failure
    By winmac in forum Apple Notebooks
    Replies: 1
    Last Post: 06-05-2010, 01:37 PM
  5. hard drive failure itunes back on to hard drive
    By al gilliland in forum iPod Hardware and Accessories
    Replies: 1
    Last Post: 11-30-2006, 04:19 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •