New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus • Advice and insight from world-class Apple enthusiasts • Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

HELP! My iMac is frozen


Post Reply New Thread Subscribe

 
Thread Tools
lizzybluts

 
Member Since: May 07, 2011
Posts: 13
lizzybluts is on a distinguished road

lizzybluts is offline
I have a 3 yr old iMac with no warranty. Last night while doing homework ( I am a graphic design student) my computer froze. The cursor moved but clicking on anything didn't work. I restarted, unplugged, held down various keys when shutting down or restarting, nothing worked. At 2 am I unplugged it and went to bed and prayed.

The same problem still exists. I don't know what I'll do if I can't use my computer with all the projects I'm working on. Do you have any suggestions?

One other time Apple support had me hold keys downs on my keyboard while holding down the start button until the computer shut down but the restarted, all while continuing to hold down these keys. Does this sound familiar to anyone?
QUOTE Thanks
Lifeisabeach

 
Lifeisabeach's Avatar
 
Member Since: Sep 30, 2007
Location: Wilmington, NC
Posts: 7,041
Lifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond repute
Mac Specs: iMac i3 (mid-2010) + OS 10.9; TV 3; iPhone 5S; iPad 4

Lifeisabeach is offline
Try restarting with the OPTION key held down. That will give you a list of bootable volumes on your system.

You may need to boot from your install disc and run Disk Utility to see if your hard drive is working. You may also want to run the Apple Hardware Test. You can also try Safe Mode. Here's a list of the various startup options:

Startup key combinations for Intel-based Macs
QUOTE Thanks
lizzybluts

 
Member Since: May 07, 2011
Posts: 13
lizzybluts is on a distinguished road

lizzybluts is offline
Thanks. I'll check it out.
QUOTE Thanks
MrTutt

 
Member Since: Jun 30, 2010
Posts: 36
MrTutt is on a distinguished road

MrTutt is offline
I got on the MacForum to ask a similar question to this one, so instead, I add to it. I have a 13" MBP mid 2010 running OSX 6.8. I usually use it as a desktop with an external monitor, a Logitech wireless keyboard and a Logitech Vwhatever bluetooth mouse. No previous problems, at least none I couldn't figure out.

A few months ago I was working one night when the mouse click stopped responding. The cursor moved but it would raise the dock nor would the click work. Detached from the external stuff the track pad and keyboard on the MBP acted the same way. It was still acting this way the next morning so I took it to an Apple Retail store and the genius bar, where, of course, it worked fine. The tech suggested it might be a permissions problem, and said it if happened again I should do an archive reinstall of the OS from the original disk.

Two weeks ago, I got the same freeze up, although this time, it recovered after a timeout, only to reoccur the next evening. I headed back to Apple (not that easy as it's about fifty miles from home, but what the hey, I was looking for an excuse to get out of town). Once again, the MBP was working fine in the store. The tech, a different one, ran all the diagnostics and pronounced everything copacetic and again suggested a reinstall of the OS. So I let them do it. And all was well until....

There's always an "until" isn't there--until a couple of days ago when it happened again. This time after a short timeout I tried again with just the MBP and things worked. I tried different combinations of externals and it still worked although I began to wonder about the mouse. I send an query to Logitech, but have not heard back. Right now all is working as it should. Has anyone else had this problem? Lizzybluts and I need some help here? Thanks,

Mr Tutt
QUOTE Thanks
Lifeisabeach

 
Lifeisabeach's Avatar
 
Member Since: Sep 30, 2007
Location: Wilmington, NC
Posts: 7,041
Lifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond repute
Mac Specs: iMac i3 (mid-2010) + OS 10.9; TV 3; iPhone 5S; iPad 4

Lifeisabeach is offline
Mr Tutt… try running all the maintenance and cleaning tools in Onyx found under it's Automation menu.

If that doesn't get you fixed up, can you provide a list of all the apps you are loading on startup, found in the System Preferences under Users. Also… and to both you and lizzy… you wouldn't happen to be running MacKeeper?'

EDIT: one last tip for both of you… try resetting the PRAM.
http://support.apple.com/kb/ht1379
QUOTE Thanks
lizzybluts

 
Member Since: May 07, 2011
Posts: 13
lizzybluts is on a distinguished road

lizzybluts is offline
Thanks everyone for your help. I finally got it running at 2 am. I don't know exactly what fixed it because I tried so many suggestions but I'm thankful it's ok, still now.
I did run MacKeeper about a month ago when I had a virus. Why do you ask?
QUOTE Thanks
Lifeisabeach

 
Lifeisabeach's Avatar
 
Member Since: Sep 30, 2007
Location: Wilmington, NC
Posts: 7,041
Lifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond repute
Mac Specs: iMac i3 (mid-2010) + OS 10.9; TV 3; iPhone 5S; iPad 4

Lifeisabeach is offline
Quote:
Originally Posted by lizzybluts View Post
Thanks everyone for your help. I finally got it running at 2 am. I don't know exactly what fixed it because I tried so many suggestions but I'm thankful it's ok, still now.
I did run MacKeeper about a month ago when I had a virus. Why do you ask?
First off… what makes you think you had a virus?

Secondly… MacKeeper is FUDware. It does nothing particularly useful. It is a memory hog and performance drain. It has screwed up many a user's system. It is difficult to eradicate. From a business ethic standpoint… they have littered the internet with faked reviews heaping praise on their software. They have spammed this forum with faked inquiries into the product followed by faked praise for it. They have an "evangelist" whose full-time job is combatting anything negative said about it. I and many of the regulars here agree that it is one of the worst things you can deliberately install on your system. Do yourself a favor and be rid of it.
how to uninstall MacKeeper « Phil Stokes
QUOTE Thanks
lizzybluts

 
Member Since: May 07, 2011
Posts: 13
lizzybluts is on a distinguished road

lizzybluts is offline
Wow, thank you so much for making me aware of MacKeeper. I thought it was such a great application. I went ahead and did the steps to remove it from my computer. I'm so grateful for this community so willing to help each other!
QUOTE Thanks

Post Reply New Thread Subscribe


« Microsoft office 2011 | Grey Screen with Question Mark »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
iMac Will Not boot to OS Installer webdevii Apple Desktops 6 06-26-2011 12:11 PM
Finder frozen on iMac feromone OS X - Operating System 3 06-19-2011 06:19 PM
iMac frozen during data back up... soccerphysio Switcher Hangout 1 10-16-2009 12:23 AM
24" iMac Aluminum not starting l33tloser Apple Desktops 4 09-17-2009 04:44 PM
The New iMac (merged) EDIT-XTREEM Apple Desktops 7 07-21-2006 05:29 PM

All times are GMT -4. The time now is 09:24 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?