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  1. #1


    Member Since
    Nov 25, 2011
    Posts
    9
    cannot find my mail icon
    I own a mac which has three users with their own accounts. The mail icon which used to be available on the bar at the bottom of the screen has disappeared from all three accounts. I have been to the apple store and they advised looking in the applications file, but it is not there, I have tried searching through spotlight, but this reveals nothing. Can anyone tell me where is has gone, I have been told that it is impossible to delete this from my machine.

  2. #2

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,963
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    Are you 100% sure if you open the Applications folder that no MAIL exists there?

  3. #3


    Member Since
    Nov 25, 2011
    Posts
    9
    no, I have just checked again and there is nothing there

  4. #4

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,963
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    What version of OSX is on your machine? Do you have the install DvD that came with the Mac? What Mac is this?

    If it's OSX Snow Leopard or earlier and you have the OSX DVD, there is a folder on the DVD called Optional Installs. Look and see if Mail is there. It's been a while since I checked. If so, you can reinstall from there.

  5. #5

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,963
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    Mac OS X 10.6 Help: Reinstalling applications that came with your computer

    I was correct. It's not on Lion though as Lion is not on a DVD. Let us know which version of OSX you have.

  6. #6


    Member Since
    Nov 25, 2011
    Posts
    9
    my machine is OSX 10.6.8, but I did not have any discs with it, all was pre loaded

  7. #7


    Member Since
    Nov 25, 2011
    Posts
    9
    I guess if I had no discs, it must be Lion

  8. #8

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,495
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    If you have 10.6... and you bought the Mac new, then it had discs that came with it.

    Lion is 10.7...
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  9. #9


    Member Since
    Nov 25, 2011
    Posts
    9
    Yes I bought it new, direct from Apple but it did not have discs

  10. #10

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,963
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    Did you check for a little gray box?

  11. #11


    Member Since
    Nov 25, 2011
    Posts
    9
    sorry, gray box?

  12. #12

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,495
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    All new Macs prior to Lion - 10.7 - included the discs inside the box with the machine.
    A CD sized package, and I believe labeled "Everything Else" on the outside of it.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  13. #13

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,963
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    Before the new Macs with Lion 10.7 came out, all Macs came with a small gray box with the DVD's in the main box somewhere. Manual and DVD's were there.

  14. #14


    Member Since
    Nov 25, 2011
    Posts
    9
    so without the disc I am sunk? Have searched everywhere, not something I would throw away, all computer stuff is kept together.
    Sandra

  15. #15

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,963
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    Ask Apple for replacements. Are you sure it's 10.6.8 Snow Leopard? Tell Apple you lost the DVD. They might just send one for free of for a not too high price.

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