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OS X - Operating System General OS operation information and support

Trying to install HP LaserJet...


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Shane72

 
Member Since: Nov 22, 2011
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Hi all-

I'm admittedly a PC guy trying to learn Mac for the sake of my wife. She has an iMac running the latest 10.7 OS. I installed a new networked HP Laserjet printer (P2035n). I went into System, Printers, and clicked the + sign to add a printer. The Mac saw it on the network (I'm assuming - Bonjour) and when I attempt to add it, the machine tells me it can download the software from Apple Update. I tell it to proceed, it attempts, and then fails, telling me that "The software for the printer is currently unavailable."

I went to HP's site, thinking I could download a Mac driver. It tells me to go to the Apple Menu, choose Software Update, and download something there. When I try that, the system tells me that the software is fully updated.

Any ideas on how I can get this HP Laser P2035n to be an installed printer on my wife's Mac?

Thanks in advance!
Shane
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Lifeisabeach

 
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Double-check these instructions to be sure you are doing everything correctly:
HP LaserJet 4/4m Printer series*-* HP LaserJet and Color LaserJet Printers, MFPs, and All-in-Ones - Products supported in OS X 10.7 (Lion) - c02950970 - HP Business Support Center

EDIT: BTW… since the error message you get says the software is "currently unavailable", then it may simply be a matter of the server being down. In which case, try again another time.
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