Results 1 to 8 of 8
  1. #1


    Member Since
    Nov 21, 2011
    Posts
    4
    safari and firefox cannot find server
    Hi,
    I've been having problems with Safari: when i try to go to a website it keeps coming up with "Safari cannot find server". I downloaded firefox which performs a little bit better but also comes up with the "cannot find server" page. If i refresh the page sometimes it loads, often not, or the page loads but with problems (icons do not appear, the page appears all messed up).
    The problem just started yesterday, and I am wondering whether it is because i used boingo wi-fi at heathrow airport.
    - I tried deleting the boingo file from the applications menu, but I can't because it says that the application is open, but when i try "force quit" the application doesn't show.
    - i deleted the contents of the boingo file using "secure empty trash" but still cannot delete boingo from my applications.
    - when i tried deleting the contents of boingo the message "cannot empty trash because mac swapper is running"
    - then i used "secure empty trash" which successfully emptied the trash.
    - still cannot delete boingo from my applications.

    What is the problem and how can I fix it? I am not very computer literate, so i would appreciate your help.

    Thank you!!!!

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,854
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    I suspect it is Boingo that's giving you the problem. Here are the removal instructions from their support pages. As you've partially removed it some of these steps may not be possible. If in doubt, re-install first then follow the removal steps:



    Go to the "Activity Monitor" under Finder -> Applications -> Utilities. Select "GoBoingo" or "Boingo Wi-Finder" on the Process list. Click the "Quit Process" button. "GoBoingo" or "Boingo Wi-Finder" should not be listed now.

    Open the Finder, Applications directory. Select "Boingo Wi-Fi" or "Boingo Wi-Finder" or "GoBoingo!" and delete it by moving it to the Trash.

    Under Finder -> (User's) Home -> Library -> Application Support, delete the "GoBoingo", "Boingo Wi-Fi" or "Boingo Wi-Finder" directory.

    Under Finder -> (User's) Home-> Library -> Preferences, find the "com.Boingo.GoBoingo.plist" or "com.Boingo.BoingoWiFi.plist" file and delete it by moving it to the Trash.

    Under Finder (User's) Home -> Library -> Caches, find the "com.boingo.boingowifi" or any "com.boingo.*", "com.goboingo.*" folder and delete it by moving it to the Trash.

    In Applications -> Utilities -> Keychain Access, find the two "Boingo Wi-Fi" entries under the "login" Keychain and delete them.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  3. #3


    Member Since
    Nov 21, 2011
    Posts
    4
    Thank you!
    I've followed your instructions and it seems to be working better. Firefox works better than Safari now.

    Safari is ok coming up with google results, but when i try to load a page from google it doesn't load properly.

    Is there anything else I can do?

    Also, is there a program I can download to clean up my Mac a little bit?

    By the way, I have the MAC OS X 10.5.8 2GHz Intel Core Duo

    Thank you so much!!

  4. #4

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,854
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    This will reset your network settings:
    Go into /Library/Preferences/System Configuration/ and delete:
    com.apple.airport.preferences.plist
    com.apple.network.identification.plist
    com.apple.smb.server.plist
    NetworkInterfaces.plist
    preferences.plist

    You'll need to reconnect to you're home network afterwards.

    For system maintenance I use Onyx once a month
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  5. #5


    Member Since
    Nov 21, 2011
    Posts
    4
    Is it really weird that there's no "system configuration" folder under preferences?

  6. #6

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,854
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    make sure you're looking from the root of your Mac hd not just within your user
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  7. #7


    Member Since
    Nov 21, 2011
    Posts
    4
    thank you!
    I've deleted them, but still having problems with loading pages from google I keep getting the "cannot find the server" post
    It s strange because the problem is restricted to safari and firefox. I can skype and send emails without a problem.

    If you can think of anything else I can try please let me know

    Thank you so much for your help

  8. #8


    Member Since
    Dec 23, 2011
    Posts
    1
    boingo
    thankfully, I was able to move boingo to the trash, but am unable to remove it from my sidebar. any suggestions?

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Safari says it cannot find the server.
    By rossgo in forum Apple Notebooks
    Replies: 3
    Last Post: 07-08-2015, 11:40 PM
  2. Safari Cant Find Server
    By Zephyr_ in forum OS X - Operating System
    Replies: 6
    Last Post: 02-11-2014, 02:30 PM
  3. Safari Can't Find The Server
    By Paul Johno in forum OS X - Operating System
    Replies: 1
    Last Post: 02-06-2012, 01:20 PM
  4. Safari canít find the server
    By mjwest in forum OS X - Apps and Games
    Replies: 2
    Last Post: 09-17-2009, 05:30 PM
  5. Safari can't find server!
    By JMH in forum Switcher Hangout
    Replies: 3
    Last Post: 11-16-2004, 03:08 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •