New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

upgrade to Snow Leopard takes out scanner


Post Reply New Thread Subscribe

 
Thread Tools
Thulerose

 
Member Since: Nov 19, 2011
Posts: 3
Thulerose is on a distinguished road

Thulerose is offline
I have a Canon Pixma MP620. It worked perfectly until I downloaded Snow Leopard. Now the scanner doesn't work but the printer does. I get this message: "The scanner driver supported by this software is not installed. Install it and then retry."

I went to Canon and downloaded the upgraded scanner driver software. It appears to be installed but I still can't get it to work.

Help please?
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 27,383
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by Thulerose View Post
It worked perfectly until I downloaded Snow Leopard.
You shouldn't be downloading the Apple/Mac OS. The ONLY version of the Mac OS that was ever downloadable is the most recent (OS 10.7).

If you have a downloaded version of Snow Leopard...it's illegal!

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
Thulerose

 
Member Since: Nov 19, 2011
Posts: 3
Thulerose is on a distinguished road

Thulerose is offline
No- I purchased Snow Leopard directly from Apple and installed the disk. I didn't mean to say downloaded... Any ideas?
QUOTE Thanks
osxx

 
osxx's Avatar
 
Member Since: Jan 19, 2008
Location: houston texas
Posts: 4,662
osxx is a name known to allosxx is a name known to allosxx is a name known to allosxx is a name known to allosxx is a name known to allosxx is a name known to allosxx is a name known to all
Mac Specs: 09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3

osxx is offline
Go to Cannon"s website and download the scanner driver direct for your OS.
QUOTE Thanks
Thulerose

 
Member Since: Nov 19, 2011
Posts: 3
Thulerose is on a distinguished road

Thulerose is offline
I did upload the scanner driver from Canon and it still doesn't work.
QUOTE Thanks

Post Reply New Thread Subscribe


« new user | Migration Assistant Hangs »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Bought used Macbook without disks ,how to degrade ofter Snow Leopard upgrade... mini998 OS X - Operating System 8 05-21-2011 07:02 PM
Problem with upgrade from Tiger to Snow Leopard Mortimer OS X - Operating System 4 03-15-2011 11:50 PM
Snow Leopard upgrade help, migration assistant, etc. rcherny OS X - Operating System 4 12-30-2009 09:52 AM
Tiger to Leopard / Snow Leopard upgrade j0e OS X - Operating System 4 12-19-2009 04:52 PM
tiger vs leopard vs snow leopard - upgrade advice k01f15h OS X - Operating System 1 08-20-2009 06:52 AM

All times are GMT -4. The time now is 08:57 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?