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  1. #1

    Member Since
    Oct 19, 2011
    error message appears
    I'm getting an error message a few minutes after I start up. The screen freezes up and a box opens that says you need to restart your computer. Hold down the power button for several seconds or press the restart button.

    I did that but when I try to restart, the screen is black and it gives me 3 short beeps followed by 3 long beeps and 3 more short beeps.

    Any ideas what's wrong?

  2. #2

    Member Since
    Sep 13, 2011
    Kentucky, USA
    Mac Pro 2 x 2.66 Xeon 6gb DDR2 1TB OSX Server
    Usually a memory error. Go ahead and try to re-seat the memory.
    Blair Technology Group - Mac System Administrator

  3. #3

    Member Since
    Oct 19, 2011
    Thanks, but that didn't help. The error message came back up as soon as I restarted. There is a kind of grayness that scrolls over the screen with the error message in the middle of it. Any other ideas?

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    It still sounds like a memory error. Have you added any memory to your machine lately? What you're seeing is a kernel panic, indicating a possible hardware or software error. Most kernel panics are caused by hardware. And memory errors are a common cause of kernel panics.

    You might want to test the memory. Download and use MemTest for the Mac from here.

  5. #5

    Member Since
    Oct 19, 2011
    Thank you blairtechguy and chscag! I tried to reset the RAM again and this time it seems to have worked, at least so far. I'm doing a software update and then I'll run the memtest just to be sure.

    Thanks again for the suggestions!

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