error message appears

audiovisualconn · audiovisualconn #1 (**permalink**)

10-19-2011, 04:00 PM

I'm getting an error message a few minutes after I start up. The screen freezes up and a box opens that says you need to restart your computer. Hold down the power button for several seconds or press the restart button.

I did that but when I try to restart, the screen is black and it gives me 3 short beeps followed by 3 long beeps and 3 more short beeps.

Any ideas what's wrong?

blairtechguy · blairtechguy #2 (**permalink**)

10-19-2011, 04:06 PM

Usually a memory error. Go ahead and try to re-seat the memory.

audiovisualconn · audiovisualconn #3 (**permalink**)

10-19-2011, 04:37 PM

Thanks, but that didn't help. The error message came back up as soon as I restarted. There is a kind of grayness that scrolls over the screen with the error message in the middle of it. Any other ideas?

chscag · chscag #4 (**permalink**)

10-19-2011, 10:49 PM

It still sounds like a memory error. Have you added any memory to your machine lately? What you're seeing is a kernel panic, indicating a possible hardware or software error. Most kernel panics are caused by hardware. And memory errors are a common cause of kernel panics.

You might want to test the memory. Download and use MemTest for the Mac from here.

audiovisualconn · audiovisualconn #5 (**permalink**)

10-20-2011, 12:36 PM

Thank you blairtechguy and chscag! I tried to reset the RAM again and this time it seems to have worked, at least so far. I'm doing a software update and then I'll run the memtest just to be sure.

Thanks again for the suggestions!

blairtechguy #2 (permalink)
Member Since: Sep 13, 2011 Location: Kentucky, USA Posts: 100 Mac Specs: Mac Pro 2 x 2.66 Xeon 6gb DDR2 1TB OSX Server	10-19-2011, 04:06 PM Usually a memory error. Go ahead and try to re-seat the memory. Blair Technology Group - Mac System Administrator
	QUOTE Thanks

chscag #4 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 42,685 Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite	10-19-2011, 10:49 PM It still sounds like a memory error. Have you added any memory to your machine lately? What you're seeing is a kernel panic, indicating a possible hardware or software error. Most kernel panics are caused by hardware. And memory errors are a common cause of kernel panics. You might want to test the memory. Download and use MemTest for the Mac from here. COMMUNITY RULES Writing a Quality Post
	QUOTE Thanks

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audiovisualconn #1 (permalink)
Member Since: Oct 19, 2011 Posts: 5	10-19-2011, 04:00 PM I'm getting an error message a few minutes after I start up. The screen freezes up and a box opens that says you need to restart your computer. Hold down the power button for several seconds or press the restart button. I did that but when I try to restart, the screen is black and it gives me 3 short beeps followed by 3 long beeps and 3 more short beeps. Any ideas what's wrong?
	QUOTE Thanks

audiovisualconn #5 (permalink)
Member Since: Oct 19, 2011 Posts: 5	10-20-2011, 12:36 PM Thank you blairtechguy and chscag! I tried to reset the RAM again and this time it seems to have worked, at least so far. I'm doing a software update and then I'll run the memtest just to be sure. Thanks again for the suggestions!
	QUOTE Thanks

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