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OS X - Operating System General OS operation information and support

Cannot install plug-in: need help!


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captainb

 
Member Since: Oct 11, 2011
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Hi all,

I am tearing out my hair, trying to install a Firefox/Safari plugin on my MacBook. I am OS X 10.5.8. The plug-in is for the Slingbox, found at watch.slingbox.com.

After downloading the dmg file, it goes through most of the install until the end when it says "THE INSTALLER COULD NOT WRITE THE RECEIPT FOR THE PLUG-INS."

I have no idea how to get around this. I have admin rights on my laptop. Does anyone know what this could be?

Thanks!!

CB
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louishen

 
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Could be a permissions issue with the receipts folder, an area where the mac keeps a record of what has been installed and what version.

A simple permissions repair on the disk using disk utility should cure the problem

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louishen

 
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Member Since: Oct 22, 2007
Location: London
Posts: 8,945
louishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant futurelouishen has a brilliant future
Mac Specs: Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver

louishen is offline
Could be a permissions issue with the receipts folder, an area where the mac keeps a record of what has been installed and what version.

A simple permissions repair on the disk using disk utility should cure the problem

Member of the Month September 2008 & August 2012 | Found advice useful? use the rep system
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captainb

 
Member Since: Oct 11, 2011
Posts: 2
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Hi - thanks for your reply. I just went through the disk utility permissions repair and tried installing the plug-in again. No dice - I get the same error.

Any other ideas?
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