Results 1 to 7 of 7
  1. #1


    Member Since
    Nov 29, 2010
    Posts
    44
    QuickTime 7 Install
    I've attempted downloading this (apparently if you already have Quicktime on your computer, downloading Quicktime 7 will be just updating your current one) and noticed that when the pop-up came telling me that I must close my IE browser and "ITunesHelper"...I closed my browser, but I didn't know what ITunesHelper was, and how or where it was open.

    So anyway I chose to automatically close whatever I couldn't do myself...that being ITunesHelper. Then, it says it failed to close it. What? Lol.

    Anyway there was then an "ignore" option...I chose that and apparently it starts to install the software. How could this be, I thought in order for the installation to go through, these two programs had to be closed? If not then why did it say that I "must" have these applications closed?

    So my two questions are...

    1. If you have an older version of Quicktime, and then you go to the Quicktime page on Apple's site to download their most recent version - Quicktime 7...is this the same as simply upgrading your QuickTime software? Just making sure I don't have "2" programs on my computer.

    2. For future reference with any QuickTime downloads, what's the correct way to close ITunesHelper?

    Thanks.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    49,088
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    QuickTime 7 is a separate application from QuickTime 10 or the newer QuickTime Player.

  3. #3

    cradom's Avatar
    Member Since
    Feb 14, 2004
    Location
    Groves, Texas
    Posts
    4,560
    Specs:
    21in. iMac 10.11 --- HP Linux Mint 18
    Quote Originally Posted by Meteora View Post
    the pop-up came telling me that I must close my IE browser and "ITunesHelper"
    IE? Is this windows?
    Assuming it's not, open Activity Monitor, find ITunesHelper and select it then press the Quit button in the toolbar.
    Delusions are often functional. A motherís opinions about her childrenís beauty, intelligence, goodness, et cetera ad nauseam, keep her from drowning them at birth.
    -Lazarus Long

  4. #4


    Member Since
    Nov 29, 2010
    Posts
    44
    Quote Originally Posted by chscag View Post
    QuickTime 7 is a separate application from QuickTime 10 or the newer QuickTime Player.
    Ok, I heard QuickTime 10 doesn't work with a PC (which I have) and I think all versions of QuickTime have "Player" in them? I mean QuickTime 7 is called QuickTime 7 Player as well.

    Considering I have a PC, will downloading QuickTime 7 (for PC) today on Apple's site only upgrade the current Quicktime (for PC) I have? I guess the answer is yes since under Control Panel Programs I notice one item only with QuickTime in it, but I was just making sure.


    Quote Originally Posted by cradom View Post
    IE? Is this windows?
    Assuming it's not, open Activity Monitor, find ITunesHelper and select it then press the Quit button in the toolbar.
    It's Windows.

  5. #5

    cradom's Avatar
    Member Since
    Feb 14, 2004
    Location
    Groves, Texas
    Posts
    4,560
    Specs:
    21in. iMac 10.11 --- HP Linux Mint 18
    Should be able to right-click on the Taskbar, open Task Manager. Select the Processes tab.
    Find ITunesHelper and click "End Process".
    Delusions are often functional. A motherís opinions about her childrenís beauty, intelligence, goodness, et cetera ad nauseam, keep her from drowning them at birth.
    -Lazarus Long

  6. #6


    Member Since
    Nov 29, 2010
    Posts
    44
    Figured it was that the other day. It's pretty ironic that there's supposedly an option during the install to automatically close this thing yet it says it fails when trying to close it.

  7. #7

    cradom's Avatar
    Member Since
    Feb 14, 2004
    Location
    Groves, Texas
    Posts
    4,560
    Specs:
    21in. iMac 10.11 --- HP Linux Mint 18
    And this surprises you? Being a windows user?
    It happens in OS X too but not nearly as much.
    Delusions are often functional. A motherís opinions about her childrenís beauty, intelligence, goodness, et cetera ad nauseam, keep her from drowning them at birth.
    -Lazarus Long

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Quicktime 7 Pro won't install because another Quicktime is there
    By m.greenwood in forum Movies and Video
    Replies: 3
    Last Post: 03-08-2011, 12:07 AM
  2. Can't install quicktime because "quicktime x is already installed"
    By yarjarrarr in forum OS X - Apps and Games
    Replies: 4
    Last Post: 08-17-2010, 12:51 AM
  3. quicktime will not install
    By dhunter007 in forum OS X - Apps and Games
    Replies: 2
    Last Post: 08-29-2009, 08:22 PM
  4. how do i install new codecs in quicktime?
    By shnickmags in forum OS X - Apps and Games
    Replies: 3
    Last Post: 07-30-2009, 12:28 AM
  5. Install quicktime XVID codec
    By nbehar in forum OS X - Apps and Games
    Replies: 3
    Last Post: 04-24-2007, 05:34 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •