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OS X - Operating System General OS operation information and support

QuickTime 7 Install


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Meteora

 
Member Since: Nov 29, 2010
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I've attempted downloading this (apparently if you already have Quicktime on your computer, downloading Quicktime 7 will be just updating your current one) and noticed that when the pop-up came telling me that I must close my IE browser and "ITunesHelper"...I closed my browser, but I didn't know what ITunesHelper was, and how or where it was open.

So anyway I chose to automatically close whatever I couldn't do myself...that being ITunesHelper. Then, it says it failed to close it. What? Lol.

Anyway there was then an "ignore" option...I chose that and apparently it starts to install the software. How could this be, I thought in order for the installation to go through, these two programs had to be closed? If not then why did it say that I "must" have these applications closed?

So my two questions are...

1. If you have an older version of Quicktime, and then you go to the Quicktime page on Apple's site to download their most recent version - Quicktime 7...is this the same as simply upgrading your QuickTime software? Just making sure I don't have "2" programs on my computer.

2. For future reference with any QuickTime downloads, what's the correct way to close ITunesHelper?

Thanks.
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chscag

 
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QuickTime 7 is a separate application from QuickTime 10 or the newer QuickTime Player.
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cradom

 
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Quote:
Originally Posted by Meteora View Post
the pop-up came telling me that I must close my IE browser and "ITunesHelper"
IE? Is this windows?
Assuming it's not, open Activity Monitor, find ITunesHelper and select it then press the Quit button in the toolbar.

Craig Domingue - resident redneck.
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Meteora

 
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Quote:
Originally Posted by chscag View Post
QuickTime 7 is a separate application from QuickTime 10 or the newer QuickTime Player.
Ok, I heard QuickTime 10 doesn't work with a PC (which I have) and I think all versions of QuickTime have "Player" in them? I mean QuickTime 7 is called QuickTime 7 Player as well.

Considering I have a PC, will downloading QuickTime 7 (for PC) today on Apple's site only upgrade the current Quicktime (for PC) I have? I guess the answer is yes since under Control Panel Programs I notice one item only with QuickTime in it, but I was just making sure.


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Originally Posted by cradom View Post
IE? Is this windows?
Assuming it's not, open Activity Monitor, find ITunesHelper and select it then press the Quit button in the toolbar.
It's Windows.
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cradom

 
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Should be able to right-click on the Taskbar, open Task Manager. Select the Processes tab.
Find ITunesHelper and click "End Process".

Craig Domingue - resident redneck.
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Meteora

 
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Figured it was that the other day. It's pretty ironic that there's supposedly an option during the install to automatically close this thing yet it says it fails when trying to close it.
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cradom

 
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And this surprises you? Being a windows user?
It happens in OS X too but not nearly as much.

Craig Domingue - resident redneck.
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