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  1. #1
    uninstalling mac store demo software

    Member Since
    Sep 07, 2011
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    uninstalling mac store demo software
    I have a macbook with the store demo software on it. evertime you reset it it reverts all the settings back to how they were in the store and deletes all downloaded programs. can anyone please help me delete this and restore the computer permanently.

  2. #2
    uninstalling mac store demo software
    cwa107's Avatar
    Member Since
    Dec 20, 2006
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    Lake Mary, Florida
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    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Sounds like you need to take it back to the Apple Store. If they sold you a floor model, it doesn't sound as though they prepped it for you properly.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  3. #3
    uninstalling mac store demo software

    Member Since
    Sep 07, 2011
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    I want to know how to do it my self. I'm sure its somewhere in the terminal commands?

  4. #4
    uninstalling mac store demo software
    cwa107's Avatar
    Member Since
    Dec 20, 2006
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    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by h_finstrom View Post
    I want to know how to do it my self. I'm sure its somewhere in the terminal commands?
    It just seems odd to me that an Apple Store would sell a floor model this way. Can you tell us a bit more about how you came across this machine?
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  5. #5
    uninstalling mac store demo software

    Member Since
    Sep 07, 2011
    Posts
    14
    yes i purchased it on craigslist. I wasn't aware mac sold floor models.

  6. #6
    uninstalling mac store demo software

    Member Since
    Sep 07, 2011
    Posts
    14
    anyway back to my question. you have almost 22,00 posts you must know something about this?

  7. #7
    uninstalling mac store demo software
    cwa107's Avatar
    Member Since
    Dec 20, 2006
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    26,758
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    If it didn't come with the original OS discs, I'd say there's not much you're going to be able to do with it. I'd also be more than a little concerned that it's "hot".
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  8. #8
    uninstalling mac store demo software

    Member Since
    Sep 07, 2011
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    It did come with the disks. Why do you think it would be stolen. Can't they trace them anyway?
    13'' MacBook Pro
    2 ghz core 2 duo
    4gb ram
    250 HD

  9. #9
    uninstalling mac store demo software
    cwa107's Avatar
    Member Since
    Dec 20, 2006
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    Lake Mary, Florida
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    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    If it came with the original discs, then my concerns are unfounded. Assuming something hasn't been done to prevent the machine from being booted from the system discs, I would do a clean install of the OS.

    Pop in System Disc 1, turn the machine off. Turn the machine back on, press and hold the Option key. Continue holding it until you see the disc pop up as an available boot device.

    Boot from the disc, the installer will start. Proceed through the first few prompts until you see the Menu bar appear at the top of the screen. Click the Utilities menu, choose "Disk Utility". Select Macintosh HD from the left window pane, then choose the Erase tab. Proceed to erase the disk. When this is complete, you can continue to run through the install.

    That ought to do the trick. Disc 2 will contain the iLife suite and optional installs. Good luck and sorry for jumping to conclusions, it just sounded a bit suspect to me.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  10. #10
    uninstalling mac store demo software

    Member Since
    Sep 07, 2011
    Posts
    14
    indeed it does. no worries. and thanks for the help.
    13'' MacBook Pro
    2 ghz core 2 duo
    4gb ram
    250 HD

  11. #11
    uninstalling mac store demo software

    Member Since
    Sep 07, 2011
    Posts
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    indeed it does. no worries. and thanks for the help. is there any way to do it using terminal commands
    13'' MacBook Pro
    2 ghz core 2 duo
    4gb ram
    250 HD

  12. #12
    uninstalling mac store demo software
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,758
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Unfortunately, I don't believe it's as easy as issuing some terminal commands. If it was, I'd bet you'd see a fair number of Macs in the Apple Store hacked
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  13. #13
    uninstalling mac store demo software

    Member Since
    Sep 07, 2011
    Posts
    14
    I'm attempting to do it and i cant get past the mac os x utilities screen
    13'' MacBook Pro
    2 ghz core 2 duo
    4gb ram
    250 HD

  14. #14
    uninstalling mac store demo software

    Member Since
    Sep 07, 2011
    Posts
    14
    still no luck guys I'm trying it via usb thumb drive and it won't pop up only mac hd and recovery hd. i reinstalled and it still had the demo software on there
    13'' MacBook Pro
    2 ghz core 2 duo
    4gb ram
    250 HD

  15. #15
    uninstalling mac store demo software
    McYukon's Avatar
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    May 14, 2009
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    Near Whitehorse, Yukon
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    Specs:
    2012 MBP i7 2.7 GHz 15" Matte - 16 GB RAM - 120 GB Intel SSD - 500 GB DataDoubler Mac OS 10.9
    Boot from the Recovery HD and then follow the screen prompts, it should have an option somewhere to reinstall the OS.
    Use the reputation system if a post helps you!
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