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  1. #1


    Member Since
    Sep 04, 2011
    Posts
    4
    Cannot clear my trash!
    Hi, I have upgraded to Lion and found that I am unable to clear my trash. When I click to empty my trash, it asks me if I want to erase and I click "Secure Empty Trash". It then tells me I have locked items, even when I have only one item selected. There are two options, "Remove Unlocked Items" and "Remove All Items", both giving me the same result: It gets into the "Emptying the Trash" dialogue box, which disappears after running for about 2 seconds.

    The guy at the shop said it was because I have anti-virus running (I have 'iVirus' and 'VirusBarrier Express') and in particular, he identified the AVG link-scanner, which doesn't make sense to me as that came as a Firefox add-on and only scans links on the browser.

    Appreciate any help.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,175
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Get rid of all the virus software especially the one from AVG. AVG is a resource hog and is known to be troublesome. I don't know if that's the reason your Trash can't be emptied, but it's a good start. If you must run AV software, download and use the free ClamXav which is made for OS X.

  3. #3

    firesidedog's Avatar
    Member Since
    Dec 31, 2009
    Location
    California
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    388
    Specs:
    Macbook pro,2009,Yosemite, 2.66 ghz, 4gb ram 320gb. Ipad2Air 64gb wifi+4g Ipod touch 3rd. gen.
    I had virus barrier when I first started out. I unloaded that quickly. It is such a resource hog. Another alternative to ClamXav is Sophos.
    Live as if you were to die tomorrow. Learn as if you were to live forever.
    Mahatma Gandhi

  4. #4


    Member Since
    Sep 04, 2011
    Posts
    4
    How do I delete the anti virus?
    Thanks chscag for such a speedy reply

    I have problem trying to delete them as I understand that they do not delete just by dragging them to trash:

    iAntiVirus: Using the uninstall icon in the folder, I tried clicking onto the "Uninstall" button but nothing happened. I was connected to Internet at that point.

    AVG: Did a search online and there was a website that advised that I need the .dmg file but I couldn't find it - probably because it was a Firefox add-on.

    VirusBarrier - can't find any way to uninstall.

    The strange thing was that I use to empty my trash regularly on my old laptop under Snow Leopard (can't remember if I emptied after upgrading to Lion). I migrated to my new laptop by restoring from Time Capsule and that is where the problems started. What was really strange was that it afflicted both old and new laptops. Coincidentally (?) my Parallels did not work as well.

  5. #5

    firesidedog's Avatar
    Member Since
    Dec 31, 2009
    Location
    California
    Posts
    388
    Specs:
    Macbook pro,2009,Yosemite, 2.66 ghz, 4gb ram 320gb. Ipad2Air 64gb wifi+4g Ipod touch 3rd. gen.
    Quote Originally Posted by jimkhong View Post
    Thanks chscag for such a speedy reply

    I have problem trying to delete them as I understand that they do not delete just by dragging them to trash:

    iAntiVirus: Using the uninstall icon in the folder, I tried clicking onto the "Uninstall" button but nothing happened. I was connected to Internet at that point.

    AVG: Did a search online and there was a website that advised that I need the .dmg file but I couldn't find it - probably because it was a Firefox add-on.

    VirusBarrier - can't find any way to uninstall.

    The strange thing was that I use to empty my trash regularly on my old laptop under Snow Leopard (can't remember if I emptied after upgrading to Lion). I migrated to my new laptop by restoring from Time Capsule and that is where the problems started. What was really strange was that it afflicted both old and new laptops. Coincidentally (?) my Parallels did not work as well.
    I had the same problem with uninstalling Virus barrier. I end up googling it. "virus barrier uninstall" and was able to get rid of it.
    Live as if you were to die tomorrow. Learn as if you were to live forever.
    Mahatma Gandhi

  6. #6


    Member Since
    Sep 04, 2011
    Posts
    4
    Thanks firesidedog

    I took your tip and got MacKeeper. It shreded all my files and now, only the locked items are left in my Trash. Still can't delete them. As I am not the author of those files, I cannot unlock them.

  7. #7


    Member Since
    Oct 13, 2009
    Posts
    357
    Specs:
    25" iMac 3.06 GHz Intel Core 2 Duo iPhone 4
    MacKeeper is even worse than the anti-virus. There are many advisers on here that will tell you to get rid of it pronto
     24" iMac, 3.06GHz C2D, 4GB RAM, 1TB HDD, 10.6.8
     2011 Mac mini, 2.7Ghz i7, 8GB RAM, 750 GB HDD, 10.7.3
     iPad3 64GB, iPad2 32 GB
     iPhone 4, 32GB  Airport Extreme 5

  8. #8


    Member Since
    Feb 08, 2009
    Posts
    8
    I do not have an antivirus on my MAC with Lion but I am still unable to empty the trash can. Please help!!!!!!!! It does the same thing, starts to delete then after 2 seconds it disappears.

  9. #9

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,761
    Specs:
    Imac 27", i7 3.5GHz, 3TB Fusion drive, 32GB memory, macOS Sierra.
    1. Get rid of MacKeeper if you can.

    2. Get rid of your antivirus software.

    3. Follow our staff member's good advice and use ClamXAV and chscag has even provided a link to it.

    4. Susan try a reboot.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  10. #10


    Member Since
    Feb 08, 2009
    Posts
    8
    I used this to delete the files in trash: sudo rm -rf ~/.Trash

    I didn't have MacKeeper or an Antivirus ... but I will check out ClamXAV.

    Thank you!!!!!

  11. #11


    Member Since
    Sep 04, 2011
    Posts
    4
    Finally managed to do it
    Found an app that will clear items on my trashcan - Tra****. Recommended by the guy from Apple. It gives a choice of (i) finding an item hard to trash (ii) trashing of items are taking too long.

  12. #12


    Member Since
    Feb 08, 2009
    Posts
    8
    I have had to use this "Terminal" command a few times in the past years and it works perfect everytime and clears all files from my Trash.

    sudo rm -rf ~/.Trash

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