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OS X - Operating System General OS operation information and support

Brother HL-2170W printer doesn't work after Lion upgrade


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SteelblueTJ

 
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I upgraded to Lion, but now my brother laser printer won't print. My system is a an iMac, 2.4 ghz core 2 duo, 4gb ram. I installed the latest driver for 10.7 from Brother's website and it still doesn't show up under system preferences - print & scan - I click the "+" to add a printer, and nothing shows up. I have tried everything and redid it 5 times with no success. I even tried reinstalling from the cd-rom and I just get "PowerPC applications are no longer supported." I have it hard wired straight to the Mac with USB, no wireless. Can anyone help me out? Thanks
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chscag

 
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You're going to have to completely remove the Brother printer and the older drivers before attempting to reinstall it. Once you've cleared it from the system, plug the printer back in via USB and let your iMac detect it. Once it's detected, go ahead and install the Lion drivers from Brother. After that, it should work.
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Quote:
Originally Posted by chscag View Post
You're going to have to completely remove the Brother printer and the older drivers before attempting to reinstall it. Once you've cleared it from the system, plug the printer back in via USB and let your iMac detect it. Once it's detected, go ahead and install the Lion drivers from Brother. After that, it should work.
I am running Lion but had to revert to the previous driver set to get my Brother 2170W to work.
They may have changed things, but my experience is upgrading to Lion is fine but for what ever reason the latest driver set from Brother doesn't work. Or at least it didn't for me.

I've always wanted to be smart, handsome and modest. But, I guess I'll have to be satisfied with two out of three . . .
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SteelblueTJ

 
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I did remove the printer first before reinstalling the drivers. I just can't seem to get my mac to recognize the printer at all. Razormac - So you are still using the 10.6 driver? Maybe I'll try that.
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Originally Posted by SteelblueTJ View Post
I did remove the printer first before reinstalling the drivers. I just can't seem to get my mac to recognize the printer at all. Razormac - So you are still using the 10.6 driver? Maybe I'll try that.
I hadn't downloaded the Brother update on all my Macs (all running Lion) so I was able to grab the Brother folder from one and copy it to my non-printing Mac after first deleting the updated Brother folder. Had to do some finagling, but after a restart all is good.

Some more on this topic here.

Apple issues Quicktime 7.7 for Windows, Leopard and updates printer drivers

I've always wanted to be smart, handsome and modest. But, I guess I'll have to be satisfied with two out of three . . .
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