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  1. #1

    Member Since
    Aug 03, 2009
    MacBook Pro 15" 3.06Ghz 4GB RAM 500GB HD 7,200RPM
    Question Best Buy Back up and 10.7
    So my wife and I just got a 27" iMac with 10.7 on it. She has a crashed windows 7 laptop and had best buy "pull her files" on to a hard drive. Yet we can't seem to see any of the file just the folders and can't find her most recent stuff anymore. What are we missing?

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    You'll need to ask the "Geeks" at Best Buy just how they copied her data onto the hard drive and whether or not they copied the files along with the folders. Your new iMac should be able to read the hard drive even if it was formatted to NTFS.

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