Lion and Adobe e reader

ggauss · ggauss #1 (**permalink**)

08-09-2011, 03:37 PM

I have 10.7 lion OS. When I download e books from our local digital library and attempt to open with adobe e reader I keep getting error message regarding compatibility or damaged file ad nauseum. I spoke to Apple yesterday and they feel the problem lies with Adobe. I spoke to them via messaging with no help. HELP!

chscag · chscag #2 (**permalink**)

08-09-2011, 05:17 PM

First, are you sure the e books from your digital library are compatible with the Adobe e reader? Have you checked to see which readers are compatible?

There's also a possibility that your downloads are being corrupted.

ggauss · ggauss #3 (**permalink**)

08-09-2011, 05:28 PM

Quote:

Originally Posted by chscag

First, are you sure the e books from your digital library are compatible with the Adobe e reader? Have you checked to see which readers are compatible?

There's also a possibility that your downloads are being corrupted.

Here is the message I get when I attempt to open e book.

Adobe Reader could not open 'Patient9780307781253.acsm' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

chscag · chscag #4 (**permalink**)

08-09-2011, 05:31 PM

You didn't answer my first question about compatibility. I can see what the error says and it sounds like the e books you're downloading are either not compatible or the files are being corrupted.

bobtomay · bobtomay #5 (**permalink**)

08-09-2011, 06:35 PM

Assuming you have downloaded a file type that is compatible with the Mac version of Overdrive, you need to be using the Overdrive Media Console to listen to your downloads. They are not going to play directly in Adobe's software.

Can we have a thank you for DRM?

ggauss · ggauss #6 (**permalink**)

08-09-2011, 06:54 PM

Quote:

Originally Posted by chscag

You didn't answer my first question about compatibility. I can see what the error says and it sounds like the e books you're downloading are either not compatible or the files are being corrupted.

Revisited library site and found I had downloaded an older version of adobe digital. Removed, reloaded and I am up and running. Something to do with forest and trees.

chscag · chscag #7 (**permalink**)

08-09-2011, 07:23 PM

OK, thanks for posting back. Sometimes we overlook the obvious. I've done that myself on many an occasion.

chscag #2 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 32,017 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	08-09-2011, 05:17 PM First, are you sure the e books from your digital library are compatible with the Adobe e reader? Have you checked to see which readers are compatible? There's also a possibility that your downloads are being corrupted. Community Guidelines
	QUOTE Thanks

chscag #4 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 32,017 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	08-09-2011, 05:31 PM You didn't answer my first question about compatibility. I can see what the error says and it sounds like the e books you're downloading are either not compatible or the files are being corrupted. Community Guidelines
	QUOTE Thanks

bobtomay #5 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,819 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	08-09-2011, 06:35 PM Assuming you have downloaded a file type that is compatible with the Mac version of Overdrive, you need to be using the Overdrive Media Console to listen to your downloads. They are not going to play directly in Adobe's software. Can we have a thank you for DRM? I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month
	QUOTE Thanks

chscag #7 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 32,017 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	08-09-2011, 07:23 PM OK, thanks for posting back. Sometimes we overlook the obvious. I've done that myself on many an occasion. Community Guidelines
	QUOTE Thanks

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ggauss #1 (permalink)
Member Since: Aug 09, 2011 Posts: 4	08-09-2011, 03:37 PM I have 10.7 lion OS. When I download e books from our local digital library and attempt to open with adobe e reader I keep getting error message regarding compatibility or damaged file ad nauseum. I spoke to Apple yesterday and they feel the problem lies with Adobe. I spoke to them via messaging with no help. HELP!
	QUOTE Thanks

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