08-04-2011, 05:34 AM

Hi all!

I've just migrated from my old white intel iMac to a lovely new shiny iMac! I've used migration assistant to bring across two accounts belonging to myself and my wife. Generally things have gone very well but yesterday I found that while I could send and recieve emails, my wife could only recieve emails but not send. She can create a new mail but when she clicks on the Send button absolutely nothing happens. It doesn't appear to be greyed out but just unresponsive.

I've checked her account settings which seem fine (we both use a virgin pop3 account) and run the Mailbox Doctor which tells me it can see the internet and gives me all green lights. I've also repaired the inbox all to no avail.

I was thinking about checking the ports but was unsure of the best way of doing it?

Can ports be blocked on one profile but not another as I can send mail ok.

I'm running snow leopard on both machines by the way.

Many Thanks for all your help!

08-04-2011, 07:01 AM

Just imported my mail settings last week and it did the same on one of my accounts. The fix for me was to just go back in and re-add the password in the affected mail account to get it to send.

08-04-2011, 07:07 AM

Hi bobtomay,

Hmm, I'll give that a try. As always seems to be the case with me things are never simple. I use virgin for incoming (legacy account that the missus doesn't want to lose) and have to use my ISP for outgoing. I rather rashly assumed that because my account worked that hers would be ok too!!

08-05-2011, 08:15 AM

Hi all,

I'm having problems with sending mail on my wifes account (mail on mine sends fine) and I'm wondering if an old software firewall has blocked some ports on her profile when it was uninstalled. Before I go throught the faff of archiving all her mail folders and re creating her mailbox I was wondering if it was best to check to see if the relevant ports were open.

Are there any decent apps out there that will allow me to run a TCPdump and analyse the logs or would you reccomend a straight Telnet to the outgoing mail server?

Any suggestions gratefully recieved!

08-07-2011, 12:48 PM

Hi,

I'm still not getting anywhere with this problem so i thought i'd run console to see if it was throwing any errors which it seems to be. Does anhyone have any idea what this means?

07/08/2011 17:34:06 Mail[7888] *** Assertion failure in +[ComposeBackEnd unregisterComposeBackEnd:], /SourceCache/Mail/Mail-1084/Scripting.subproj/ComposeBackEnd_Scripting.m:83
Should have only one compose backend for a given unique id
(
0 Message 0x00007fff860d97b0 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff860d9715 -[MFAssertionHandler handleFailureInMethodbject:file:lineNumber:descr iption:] + 220
2 Mail 0x000000010007f894 0x0 + 4295489684
3 Mail 0x000000010007f729 0x0 + 4295489321
4 Mail 0x000000010007f44e 0x0 + 4295488590
5 Mail 0x000000010007f3a2 0x0 + 4295488418
6 Mail 0x00000001000b8f9f 0x0 + 4295724959
7 AppKit 0x00007fff87c9d697 -[NSAlert didEndAlert:returnCode:contextInfo:] + 107
8 AppKit 0x00007fff87c8cb7d -[NSApplication endSheet:returnCode:] + 321
9 AppKit 0x00007fff87c85fa8 -[NSAlert buttonPressed:] + 264
10 AppKit 0x00007fff87b9ee4e -[NSApplication sendAction:to:from:] + 95
11 AppKit 0x00007fff87b9edad -[NSControl sendAction:to:] + 94
12 AppKit 0x00007fff87c2a71f -[NSCell trackMouse:inRectfView:untilMouseUp:] + 1715
13 AppKit 0x00007fff87c5b262 -[NSButtonCell trackMouse:inRectfView:untilMouseUp:] + 555
14 AppKit 0x00007fff87c291c9 -[NSControl mouseDown:] + 624
15 AppKit 0x00007fff87b432f7 -[NSWindow sendEvent:] + 5409
16 AppKit 0x00007fff87a78a46 -[NSApplication sendEvent:] + 4719
17 Mail 0x0000000100034754 0x0 + 4295182164
18 AppKit 0x00007fff87a0f476 -[NSApplication run] + 474
19 AppKit 0x00007fff87a08144 NSApplicationMain + 364
20 Mail 0x0000000100002508 0x0 + 4294976776
21 ??? 0x0000000000000002 0x0 + 2
)

Many thanks!