| OS X - Operating System General OS operation information and support |
External HD No Longer Recognized
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 Member Since: Aug 02, 2011
Posts: 3
 
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08-02-2011, 08:11 PM
I have, and have used with no problem, a WD external hard drive. However, my MacBook is not recognizing the HD at all. Nothing is showing up on the desktop, in Finder, nor in the Disk Utility. The HD itself is getting power, but nothing is recognized by the MacBook. I have a 6 pin firewire that is running from the HD to the MacBook. I have switched firewire ports on the HD and nothing seems to help. When I run the software it gives me a "Disconnected" message and the icon for the external HD is showing a red exclamation point. Anything come to mind? Thank you for your help. |
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Member Since: Dec 20, 2006
Location: Middletown, Pennsylvania
Posts: 25,917
 Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 256GB Crucial M4 SSD
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08-02-2011, 08:21 PM
Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics! |
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Member Since: Sep 30, 2007
Location: Wilmington, NC
Posts: 5,787
Mac Specs: iMac i3 (mid-2010) + OS 10.8; TV 2; iPhone 4S; iPad 1
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08-02-2011, 08:26 PM
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Does this drive currently work properly with another computer using the same cable? Standing request for all troubleshooting: Please provide your Mac model/year and OS version. Also advise us if you have used or installed any antivirus, security, or "cleaning" software on your Mac. If you have installed MacKeeper in particular, you are hereby advised to uninstall it. --------- If all else fails to fix your problem, read this tip. |
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Member Since: Aug 02, 2011
Posts: 3
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08-04-2011, 07:52 PM
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Member Since: Aug 02, 2011
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08-04-2011, 07:53 PM
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That being said, I don't know the answer to that question, yet. |
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Member Since: Dec 20, 2006
Location: Middletown, Pennsylvania
Posts: 25,917
Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 256GB Crucial M4 SSD
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08-04-2011, 09:15 PM
Quote:
Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics! |
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