App Store is Empty...??

Jellytoes · Jellytoes #1 (**permalink**)

07-24-2011, 08:23 AM

When I click on the App Store icon in the dock (or select it under the Apple icon) it opens a screen but it is empty and grayed out - including the search window.
In short..it seems "Dead". I have never visited the App Store before today. Is there a special registration process located at some other place I need to do first?

I am running Mac OS X v10.6.7 on iMac dual Core 2 Duo at 2.66 GHz w/8GB, and this is the first problem in two years since it was set-up.

Any helpful suggestions?

Thanks,
Keith

louishen · louishen #2 (**permalink**)

07-24-2011, 08:33 AM

You probably need an apple id, works for the app store and iTunes

https://appleid.apple.com/cgi-bin/We...MyAppleId.woa/

Jellytoes · Jellytoes #3 (**permalink**)

07-24-2011, 08:52 AM

Thanks...I went to the link and confirmed my Apple ID is "Verified"...then again opened the App Store and it is still grayed-out and there is no place to enter an ID or do anything at all....?

louishen · louishen #4 (**permalink**)

07-24-2011, 09:14 AM

Does your apple id work in ItUnes, also there is a sign in option under the Store menu in the app

louishen #2 (permalink)
Member Since: Oct 22, 2007 Location: London Posts: 8,653 Mac Specs: Mac Mini Core i7 2012 \| White 2009 MacBook 2 Ghz \| 733 Mhz G4 Quicksilver	07-24-2011, 08:33 AM You probably need an apple id, works for the app store and iTunes https://appleid.apple.com/cgi-bin/We...MyAppleId.woa/ Member of the Month September 2008 & August 2012 \| Found advice useful? – use the rep system
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louishen #4 (permalink)
Member Since: Oct 22, 2007 Location: London Posts: 8,653 Mac Specs: Mac Mini Core i7 2012 \| White 2009 MacBook 2 Ghz \| 733 Mhz G4 Quicksilver	07-24-2011, 09:14 AM Does your apple id work in ItUnes, also there is a sign in option under the Store menu in the app Member of the Month September 2008 & August 2012 \| Found advice useful? – use the rep system
	QUOTE Thanks

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Jellytoes #1 (permalink)
Member Since: Mar 06, 2010 Posts: 36	07-24-2011, 08:23 AM When I click on the App Store icon in the dock (or select it under the Apple icon) it opens a screen but it is empty and grayed out - including the search window. In short..it seems "Dead". I have never visited the App Store before today. Is there a special registration process located at some other place I need to do first? I am running Mac OS X v10.6.7 on iMac dual Core 2 Duo at 2.66 GHz w/8GB, and this is the first problem in two years since it was set-up. Any helpful suggestions? Thanks, Keith
	QUOTE Thanks

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