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  1. #1

    Member Since
    Jul 17, 2011
    Reformatting comp problem
    I am trying to reformat my Mac book pro. I've inserted the osx cd and when booting it I held the 'c' key but when I do that the screen gets stuck at the apple logo screen and nothing happens.

    Any thoughts?

  2. #2

    louishen's Avatar
    Member Since
    Oct 22, 2007
    Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
    Is it the grey DVD that came with the computer or a Snow Leopard disk

    Either way it will take a while to book from a DVD, but if it is just not happening then have a look at the disk surface and give them a good clean.

    If there are any serious scratches then you have to get another boot disk
    Member of the Month September 2008 & August 2012 | Found advice useful? use the rep system

  3. #3

    Member Since
    Jul 17, 2011
    Thanks for replying. Well the problem now is I can't take the cd out.

    It is just stuck on the apple logo and when I shut it down and start it again still stuck.

    Doesn't got to the log in screen anymore and cant take out cd ether.

  4. #4

    Member Since
    Jul 17, 2011
    It is the official white snow cd. I've managed to get it out holding the track pad when booting.

    when I insert the cd when my desktop is loaded it recognizes it and asks me to restart, when restarting my computer the screen gets stuck on the apple logo and won't load the CD.

  5. #5

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia
    iMac i5 2.7GHz, 16GB memory, OS 10.11
    Another failed Macbook optical drive?
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

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