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  1. #1


    Member Since
    Jul 09, 2011
    Posts
    7
    Arrow Weird Word/Chinese input/driver issue
    I'd be amazed if anyone can help with this. A while ago I had a problem where using the Chinese language input stopped working properly in Word 2004 (it inserted characters every time a key was pressed instead of waiting for the word to be completed). I finally found that there was some sort of conflict with the Logitech mouse/keyboard I was using and solved it by downloading the Logitech Control Center. Now the problem has started again. I am using a new (Lexma) mouse and (Dell) keyboard, could it be that? If it is, how do I 'delete' the driver or sort out the conflict?
    Specs: 10.6.8/Office 2004

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    47,166
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    Welcome to the Mac Forums.

    The keyboard input method only works properly with the standard Apple keyboard. We use our machine the same way but in Korean not Chinese. It should by all calculation work OK with any keyboard but it doesn't. As far as waiting until the entire word is completed, ours does not work that way. It displays the characters as they are typed. Sometimes the base character will change because the combination of several characters changes its meaning. I'm thinking that it is the same in Chinese.

    You can tell easy enough by displaying the on screen keyboard while you have the input method set to whichever version of Chinese you selected. As you press the various keys you should also see a corresponding shading or simulated pressing of the keys on the screen. Look for any errors that way.

    We occasionally have to do a backspace and then use a combo of keys to get the correct Korean character. It's not perfect but it works. The only other way to get it down perfectly is to change the language of the machine and then you would also need a Chinese keyboard. (Which Apples sells.)

  3. #3


    Member Since
    Jul 09, 2011
    Posts
    7
    Thanks for the reply.
    The Chinese input works in every other application except Word, so I don't think it is a problem with the keyboard.

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    47,166
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    I haven't experienced any problems with Word and the Korean input method. I'm using Word 2008 and 2011 on the Macs and Word 2010 on the Windows machine. No problems with either.

  5. #5


    Member Since
    Jul 09, 2011
    Posts
    7
    Yup, it seems to only affect Office 2004. I think it has something to do with Rosetta. I guess it's time for an upgrade

  6. #6


    Member Since
    Jul 09, 2011
    Posts
    7
    Aaargh! Just updated to Office 2011 and I have the same problem. Can't believe it - sooooo frustrating!

  7. #7


    Member Since
    Jul 09, 2011
    Posts
    7
    Problem solved.
    Finally identified it in the ~/Library/Preferences folder as loginwindow.plist, which determines the apps that open on startup. Turns out it was one of these apps causing conflict, PopChar. Have dropped the developers a note to this effect and hope they will provide a fix. When PopChar is not open, Word works as normal with Chinese input. Yay!

  8. #8

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    47,166
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    Thanks for posting back and letting us know. We don't use PopChar or any other plug ins to get special characters on the keyboard. The Character viewer and tables that are available through the viewer work fine for us. Unless you need some very special characters, that should also work for you as well.

  9. #9


    Member Since
    Jul 09, 2011
    Posts
    7
    Yup, I'm afraid in mathematical publishing we need access to every possible character across every available font...

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