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  1. #1

    Member Since
    Jul 02, 2011
    Unlock causes application to hang
    I have a newly bought iMac with OS X 10.6.8

    When I try to unlock to make changes (eg. changing accounts, installing SW etc) the application hangs with the beachball spinning and I have to manually terminate the application (which is in state "not responding")

    Any ideas what to do? Otherwise everything functions ok.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    Can you tell us how you're installing the applications? I'm not sure what you mean by "unlock to make changes". If you're the administrator you should be able to install an application without changing accounts.

    Installing an application on a Mac is straight forward. Normally an application either comes with an installer, or it may be just a .DMG file that you've downloaded. Can you be more specific as to exactly what it is you're doing and which applications are you trying to install?

  3. #3

    Member Since
    Jul 02, 2011
    I really mean "unable to unlock". When I am in the account settings menu as administrator and I want to make changes, I click the lock and the menu hangs with the beachball turning and I have to abort it manually.

    I guess it is the same problem when I try to install applications (eg. virtualbox, monodevelop) from .dmg: there should appear an administrator password menu but the install hangs.

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