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OS X - Operating System General OS operation information and support

Problem re-installing osx


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pianoatsea

 
Member Since: Jun 30, 2011
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I have a mac book pro 13 inch 2009, with a boot camp partition. I have been having problems with my mac os lately, and would like to re-install a fresh copy.

The problem I have is the install disk stalls, I have used the press c command and I get a grey screen and nothing happens. I have even tried restarting from the disk icon and using my os selection key where the osx disk appears, but when I choose it, it stalls again.


Is there a sure fire way to do this?

thank you

any help would be welcome
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chscag

 
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Welcome to the Mac Forums.

Is the disk you're using the exact one that came with your MBP in the box? And, what kind of troubles are you having that you think you need to reinstall OS X?
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pianoatsea

 
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The problem I have is, the shut down and start up take a long time, and I also lost the mail app, and haven't been able to re-install. There are also some other problems with safari and other apps freezing.

Would erasing my macintosh partition help with the install? I have everything backed up.
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chscag

 
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Again, I have to ask you if you're using the correct disk to boot your Mac. It sounds like the disk is being rejected and that's usually the result of using the wrong disk.

If you're sure the disk being used is the correct one, then the trouble could be elsewhere or the optical drive may be bad.
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pianoatsea

 
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Indeed, i have an original osx out of the box leopard disk.

could be the optical drive, but I am doubtful. I think it has something to do with the bootcamp config as it is sluggish to switch to the mac bootup. It used to load up upon power up, but now unless I hold the option button to select the partitions it takes a long time to boot.
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chscag

 
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OK, I think I understand what's going on a little better. Boot to OS X and then go into System Preferences, Startup, and select your MacIntosh HD as the default. If the startup has slowed down even after that, you may have a failing hard drive.
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pianoatsea

 
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O-U-T-S-T-A-N-D-I-N-G. Thank you... one more quick question. How do I recover the mail app that was lost and secondly how do i get rid of old unused files.

Thank you again.
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chscag

 
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You can extract the Mail Application from your OS X install DVD by using a program called Pacifist. Or, you can download and install the free mail client "Thunderbird".

Old unused files can just be deleted. Make sure though, that you're not deleting something that's needed by the system. It's safe to delete things like documents, photos, music, etc. that you no longer need.
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