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Thread: Entourage08 problems

  1. #1

    Member Since
    Jun 20, 2011
    Question Entourage08 problems
    Please help me with this... Please.

    My boss uses MacbookPro

    On his Mail (Entourage 08) he does not have draft folder. When he types his mail and say save (Apple +S), he gets a message saying (saving to the server) then the message disappear completely. No where to be found, not in sent mail, deleted messages, or anywhere on the computer.

    This means that when he is typing, he can never make the mistake of saving the message or it will be gone.

    He is using Imap
    We have a snow leopard server.

    Could this be a setting on the server or is it a setting on his computer?
    How do we reverse the setting or How do we bring back his draft folder so that he can easily type and save without loosing the message he was working on?

    Please help me.

  2. #2

    MacsWork's Avatar
    Member Since
    May 22, 2005
    Closer than you think.
    Is the Drafts folder available for subscription from Entourage? He may have unsubscribed to it.

    If he deleted it then you may need to recreate it on the server.

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