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OS X - Operating System General OS operation information and support

audio support


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rdsii64

 
Member Since: Apr 16, 2007
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I'm not sure if this goes here. Mods please put it in the right place.
I have this weird dialog box that pops up and says that some kind of audio support kext file isn't installed properly. Everything on my computer works like it should. I don't have any applications that fail to function properly. I tried to copy and paste the exact msg. the next time it comes up I will again or write it down if I have to.

please advise
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chas_m

 
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Without the specific wording, it's very hard to advise. Hope you can get the wording written down, then we can be of more help.
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Slydude

 
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Have you installed a program called "Spin Doctor" recently? I believe it was part of some versions of Toast. If I remember correctly something about that program's installation caused that error or a similar one.

Sylvester Roque Former Contributing Editor About This Particular Macintosh

"Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling
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rdsii64

 
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I have enclosed the actual msg I keep getting. Yes my version of Toast 10 Titanium has spin doctor installed.

The system extension "/System/Library/Extensions/CDSDAduioCaptureSupport.kext" was installed improperly and cannot be used. Please try reinstalling it, or contact the products vendor for an update
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Slydude

 
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I thought so. That message drove me nuts for a while as well. MacWorld talked about this a bit recently for these types of files in general. Dealing with incompatible extensions | Mac OS X | Mac 911 | Macworld. Their general suggestions seem to be the same as the ones I have seen other users try to fix this file.

1. Some have had success by making sure Toast 10 is up to date. The latest version of Toast 10 is I believe 10.0.8. I have not tried Toast 11 yet to see if the error persists,

2. Updating permissions has fixed the problem for some.

As a last resort you could trash this file if you do not use Spin Doctor.

Sylvester Roque Former Contributing Editor About This Particular Macintosh

"Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling
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