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Thread: audio support

  1. #1


    Member Since
    Apr 16, 2007
    Posts
    81
    audio support
    I'm not sure if this goes here. Mods please put it in the right place.
    I have this weird dialog box that pops up and says that some kind of audio support kext file isn't installed properly. Everything on my computer works like it should. I don't have any applications that fail to function properly. I tried to copy and paste the exact msg. the next time it comes up I will again or write it down if I have to.

    please advise

  2. #2
    chas_m
    Guest
    Without the specific wording, it's very hard to advise. Hope you can get the wording written down, then we can be of more help.

  3. #3

    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    12,883
    Specs:
    2.8 GHz 2008 MacBook Pro 10.11, 8 GB mem, iPhone 8+, 2015 iMac 16 GB 10.13 beta
    Have you installed a program called "Spin Doctor" recently? I believe it was part of some versions of Toast. If I remember correctly something about that program's installation caused that error or a similar one.

  4. #4


    Member Since
    Apr 16, 2007
    Posts
    81
    I have enclosed the actual msg I keep getting. Yes my version of Toast 10 Titanium has spin doctor installed.

    The system extension "/System/Library/Extensions/CDSDAduioCaptureSupport.kext" was installed improperly and cannot be used. Please try reinstalling it, or contact the products vendor for an update

  5. #5

    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    12,883
    Specs:
    2.8 GHz 2008 MacBook Pro 10.11, 8 GB mem, iPhone 8+, 2015 iMac 16 GB 10.13 beta
    I thought so. That message drove me nuts for a while as well. MacWorld talked about this a bit recently for these types of files in general. Dealing with incompatible extensions | Mac OS X | Mac 911 | Macworld. Their general suggestions seem to be the same as the ones I have seen other users try to fix this file.

    1. Some have had success by making sure Toast 10 is up to date. The latest version of Toast 10 is I believe 10.0.8. I have not tried Toast 11 yet to see if the error persists,

    2. Updating permissions has fixed the problem for some.

    As a last resort you could trash this file if you do not use Spin Doctor.

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