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  1. #1
    Unable to Locate App/File to Uninstall

    Member Since
    Jun 06, 2010
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    18
    Specs:
    27" iMac, i5, 2.83GHz, 8GB Ram; 17" MacBook Pro; iPad 3
    Unable to Locate App/File to Uninstall
    I am having a problem locating 1) an app to uninstall; and 2) a file to uninstall. I'm getting error messages from each, but they seem to be hiding. I've looked in the Applications folder; done a Spotlight search in Finder; and even tried to find them with MacKeeper, in order to uninstall them, to no avail.

    The app is named "Unsanity Application Helper".

    The file is "com.apple.iphotomosaic.plist" which is supposedly in my Users/Library/Preferences folder. It does not seem to be there.

    Thanks in advance for any help.

    M.

  2. #2
    Unable to Locate App/File to Uninstall
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
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    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Telling us what the error messages are along with what are you doing when you get the error and what version of OS X you're running would be helpful.

    Try:

    System Preferences - Accounts - highlight your account - click on Startup - remove Unsanity.

    From my recollection and you're running Tiger or Leopard, Unsanity also puts an icon for itself in System Preferences. Go there to remove it.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  3. #3
    Unable to Locate App/File to Uninstall

    Member Since
    Jun 06, 2010
    Posts
    18
    Specs:
    27" iMac, i5, 2.83GHz, 8GB Ram; 17" MacBook Pro; iPad 3
    More Details
    Bob --

    Thanks for your reply.

    I tried your initial suggestions, but the problems remain.

    With regard to the Unsanity App, here is the message I get on booting up (obviously, you'll see I'm running an app called DrivePulse, which I've found to be useful and hassle-free, except for this):

    'Application Incompatibility

    "Unsanity Application Enhancer" has known stability
    issues and is incompatible with DrivePulse. Please
    check with the vendor for an update, or disable it.'

    Also, any ideas regarding the "iphotomosaic.plist" error, which persists in causing alerts telling me to remove it and then verify permissions?

    Thanks

  4. #4
    Unable to Locate App/File to Uninstall
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Still need more details - What version of OS X are you using?

    Is the unsanity app not listed in your startup items?
    Does it not have an item on the bottom row of System Preferences?
    Has it been installed previously and then you dragged it to the trash instead of uninstalling it properly?

    What are you doing when you get the error for iphotomosaic and have you run repair permissions? Have you tried changing your screensaver to none to see if that error goes away?
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  5. #5
    Unable to Locate App/File to Uninstall
    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
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    8,538
    Specs:
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    Look inside your User (Home) folder in the Library folder. The likely locations are either Application Enhancers or Application Support. I think the Unsanity stuff is in Application Enhancers but can't be sure. That folder is empty for me.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  6. #6
    Unable to Locate App/File to Uninstall

    Member Since
    Jun 06, 2010
    Posts
    18
    Specs:
    27" iMac, i5, 2.83GHz, 8GB Ram; 17" MacBook Pro; iPad 3
    I'm running OS X 10.6.7.

    There is no listing anywhere for the Unsanity app, no listing in System Prefs, nothing in any Library subfolder. Yet is continues to generate the error, which is only an annoyance, but still an annoyance.

  7. #7
    Unable to Locate App/File to Uninstall
    cradom's Avatar
    Member Since
    Feb 14, 2004
    Location
    Nederland, Texas
    Posts
    4,075
    Specs:
    13in macbook - 10.10.4
    Look in ~/Library/LaunchAgents and/or /Library/LaunchAgents, /Library/LaunchDaemons.
    And of course /Library/StartupItems.

  8. #8
    Unable to Locate App/File to Uninstall
    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
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    19,395
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    If it is the Unsanity Application Enhancer that's causing issues, reinstall it and uninstall it properly following the instructions here.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
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