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![]() Member Since: May 25, 2011
Posts: 11
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I'm computer illiterate, and I don't even know if I'm at the right place to ask about this problem.
Sophos this morning presented me with this OSX/FakeAvDL-A, the problem I have is that I'm getting a sign telling me that the scan name can not contain "/" when I try to run a custom scan What can I do? the re is a "/" after OSX please remember that I'm 68 years old, and computers are like bicycles, if you don't learn when young....you screw. I'm worst than dummy Thanks in advance |
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![]() Member Since: Oct 27, 2002
Location: Cleveland, Ohio
Posts: 13,213
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: MacBook Pro | LED Cinema Display | iPhone 4 | iPad 2
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Many member ask the question about viruses and malware on the Mac and in addition to using the search function at the top of the forum, you'll find almost all your answers here:
Official Antivirus, Malware, and Firewall FAQ schweb | community leader flickr » facebook » twitter » tumblr » google+ » about.me Mac-Forums: On Twitter | On Facebook | On Flickr
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![]() Member Since: Sep 30, 2007
Location: Wilmington, NC
Posts: 5,787
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: iMac i3 (mid-2010) + OS 10.8; TV 2; iPhone 4S; iPad 1
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Quote:
Standing request for all troubleshooting: Please provide your Mac model/year and OS version. Also advise us if you have used or installed any antivirus, security, or "cleaning" software on your Mac. If you have installed MacKeeper in particular, you are hereby advised to uninstall it. --------- If all else fails to fix your problem, read this tip. |
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![]() Member Since: May 25, 2011
Posts: 11
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They are in quarantined now, but in order to delete I have to run a custom scan
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![]() Member Since: Sep 30, 2007
Location: Wilmington, NC
Posts: 5,787
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: iMac i3 (mid-2010) + OS 10.8; TV 2; iPhone 4S; iPad 1
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Standing request for all troubleshooting: Please provide your Mac model/year and OS version. Also advise us if you have used or installed any antivirus, security, or "cleaning" software on your Mac. If you have installed MacKeeper in particular, you are hereby advised to uninstall it. --------- If all else fails to fix your problem, read this tip. |
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![]() Member Since: May 25, 2011
Posts: 11
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Member Since: Nov 28, 2007
Location: Nambucca Heads Australia
Posts: 14,095
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: iMac i5 2.7GHz OS X.8.3
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That be Sophos!
If you have not, give ClamXAV a try. There is also a version ClamWIN for Windows. Both are freeware. Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer! |
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