Page 1 of 2 12 LastLast
Results 1 to 15 of 28
  1. #1
    Spinning color wheel
    TomServo's Avatar
    Member Since
    Jan 15, 2011
    Location
    Southern Illinois
    Posts
    258
    Specs:
    27" iMAC 3.20GHZ INTEL CORE I3, 1TB SERIAL ATA DRIVE, ATI RADEON HD 5750 1GB GDDR5, 12GB DDR3 RAM
    Spinning color wheel
    It just started on almost everything I do when using Safari - very annoying. What is it telling me and how do I fix it?

    Tom

  2. #2
    Spinning color wheel
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,758
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Do you have any add-ins installed for Safari? Anything changed recently in terms of software you've installed?
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  3. #3
    Spinning color wheel
    TomServo's Avatar
    Member Since
    Jan 15, 2011
    Location
    Southern Illinois
    Posts
    258
    Specs:
    27" iMAC 3.20GHZ INTEL CORE I3, 1TB SERIAL ATA DRIVE, ATI RADEON HD 5750 1GB GDDR5, 12GB DDR3 RAM
    Quote Originally Posted by cwa107 View Post
    Do you have any add-ins installed for Safari? Anything changed recently in terms of software you've installed?
    Nope, Safari is 100% Apple. When this has happened no other apps are open either.

    I've Googled this and found it funny that this is called the "Beach Ball Of Death" BBOD.

    Guess Apple and MS both have their little "features" as I'm now learning.

    Tom

  4. #4
    Spinning color wheel
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,292
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    What does your Activity Monitor say? (Applications -> Utilities -> Activity Monitor.app) Open it while Safari is running and sort it so that you can look at the percentage of CPU usage.

  5. #5
    Spinning color wheel
    McBie's Avatar
    Member Since
    Apr 26, 2008
    Location
    Belgium
    Posts
    2,676
    Specs:
    2013 MBA 13" - OS X 10.10.5
    Quote Originally Posted by chscag View Post
    What does your Activity Monitor say? (Applications -> Utilities -> Activity Monitor.app) Open it while Safari is running and sort it so that you can look at the percentage of CPU usage.
    Don't forget to select " All Processes " in the top right hand corner of activity monitor, so yo see all processes.

    Cheers ... McBie
    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.
    The bitterness of poor quality remains long after the sweetness of low price is forgotten.

  6. #6
    Spinning color wheel
    Randy B. Singer's Avatar
    Member Since
    Feb 01, 2011
    Location
    Sacramento, California
    Posts
    608
    Quote Originally Posted by TomServo View Post
    It just started on almost everything I do when using Safari - very annoying. What is it telling me and how do I fix it?
    The rotating beachball is a "wait cursor." It comes up whenever you
    have to wait a pre-determined amount of time before the requested
    function will be finished. If it comes up too often and remains too
    long, it is usually a sign that something is hogging CPU time in the
    background. It can be caused by a buggy driver, a corrupted
    application or database, or a utility that isn't compatible with
    your version of OS X (e.g. a Safari plug-in that needs to be updated).

    If you are getting the rotating beachball in Safari, there are a couple of simple things to try right off the bat that will more than likely fix the problem.

    In Safari, go into the Safari menu and choose "Reset Safari". UNcheck Remove All Cookies, Removed Saved Names and Passwords, and Remove Other Autofill Form Text. Leave everything else checked. Click on Reset, and let Safari have a few seconds to recover.

    Now do this:

    Quit Safari. Navigate to:

    On your desktop:
    [hard drive icon] --> Users folder --> [your user name] --> Library --> Preferences

    Now, in this Preferences folder, find this file:
    com.apple.quicktime.plugin.preferences.plist
    and drag it to the trash. (Don't worry, you don't need it. It will automatically be replaced with a fresh version the next time you launch Safari.)

    Now, launch Safari and see if things are all better. Please let us know!
    Randy B. Singer

    Mac OS X Routine Maintenance http://www.macattorney.com/ts.html

  7. #7
    Spinning color wheel
    TomServo's Avatar
    Member Since
    Jan 15, 2011
    Location
    Southern Illinois
    Posts
    258
    Specs:
    27" iMAC 3.20GHZ INTEL CORE I3, 1TB SERIAL ATA DRIVE, ATI RADEON HD 5750 1GB GDDR5, 12GB DDR3 RAM
    Quote Originally Posted by Randy B. Singer View Post
    The rotating beachball is a "wait cursor." It comes up whenever you
    have to wait a pre-determined amount of time before the requested
    function will be finished. If it comes up too often and remains too
    long, it is usually a sign that something is hogging CPU time in the
    background. It can be caused by a buggy driver, a corrupted
    application or database, or a utility that isn't compatible with
    your version of OS X (e.g. a Safari plug-in that needs to be updated).

    If you are getting the rotating beachball in Safari, there are a couple of simple things to try right off the bat that will more than likely fix the problem.

    In Safari, go into the Safari menu and choose "Reset Safari". UNcheck Remove All Cookies, Removed Saved Names and Passwords, and Remove Other Autofill Form Text. Leave everything else checked. Click on Reset, and let Safari have a few seconds to recover.

    Now do this:

    Quit Safari. Navigate to:

    On your desktop:
    [hard drive icon] --> Users folder --> [your user name] --> Library --> Preferences

    Now, in this Preferences folder, find this file:
    com.apple.quicktime.plugin.preferences.plist
    and drag it to the trash. (Don't worry, you don't need it. It will automatically be replaced with a fresh version the next time you launch Safari.)

    Now, launch Safari and see if things are all better. Please let us know!
    Thanks for the detailed response, I'm working shift work and haven't touched my iMac since I posted this (responding from work). I'll tackel this this weekend.

    Again thanks for the responses and I'll report back as to the status of my problem after I run these procedures.

    Cheers

    Tom

  8. #8
    Spinning color wheel
    TomServo's Avatar
    Member Since
    Jan 15, 2011
    Location
    Southern Illinois
    Posts
    258
    Specs:
    27" iMAC 3.20GHZ INTEL CORE I3, 1TB SERIAL ATA DRIVE, ATI RADEON HD 5750 1GB GDDR5, 12GB DDR3 RAM
    Randy, I followed your instructions and with only an hour or so of stick time in Safari I can report that the "beach ball" has not reappeared.

    It'll be a few more days before I'll be able to spend hours on my iMac, but so far it's running as before.

    Too bad I don't have a clue what was wrong with my iMac or what your fixes did, but thanks.

    Tom

  9. #9
    Spinning color wheel
    Randy B. Singer's Avatar
    Member Since
    Feb 01, 2011
    Location
    Sacramento, California
    Posts
    608
    Quote Originally Posted by TomServo View Post
    Too bad I don't have a clue what was wrong with my iMac or what your fixes did, but thanks.
    Apparently there was nothing wrong with your iMac other than a problem with Safari.

    Safari is an excellent Web browser...one of the fastest browsers available. Unfortunately the program isn't terribly good about managing memory. Every now and then it will corrupt its cache, or some preferences. The procedures that I had you follow cleared those things up.

    The bad news is that, in time, Safari will need the same treatment again. So keep my instructions on how to fix things handy. The good news is that fixing Safari is fast and easy.

    Enjoy.
    Randy B. Singer

    Mac OS X Routine Maintenance http://www.macattorney.com/ts.html

  10. #10
    Spinning color wheel

    Member Since
    Sep 26, 2011
    Posts
    2
    Spinning colour wheel
    Hi Randy

    Your response to the colour wheel was very helpful and I followed the instructions. However, when I went into the Safari menu to Uncheck the boxes you mentioned - I don't have a "Remove all Cookies" box. I did everything else and I now have Safari running much quicker than before, but the spinning wheel is still coming up. Can you help?

    Thanks
    Pippad

  11. #11
    Spinning color wheel
    Randy B. Singer's Avatar
    Member Since
    Feb 01, 2011
    Location
    Sacramento, California
    Posts
    608
    Quote Originally Posted by Pippad View Post
    Hi Randy

    Your response to the colour wheel was very helpful and I followed the instructions. However, when I went into the Safari menu to Uncheck the boxes you mentioned - I don't have a "Remove all Cookies" box. I did everything else and I now have Safari running much quicker than before, but the spinning wheel is still coming up. Can you help?
    Some background information would help me help you. Most of the following can be found under:
    Apple menu --> About this Mac --> More Info

    Which version of the Mac OS are you running?

    Which model of Macintosh are you running, and from what year?

    How much RAM is installed?

    How big is your hard drive, and how full is it?

    In System Preferences --> Accounts --> Login Items
    what's listed?
    Randy B. Singer

    Mac OS X Routine Maintenance http://www.macattorney.com/ts.html

  12. #12
    Spinning color wheel
    Randy B. Singer's Avatar
    Member Since
    Feb 01, 2011
    Location
    Sacramento, California
    Posts
    608
    Quote Originally Posted by Pippad View Post
    Hi Randy

    Your response to the colour wheel was very helpful and I followed the instructions. However, when I went into the Safari menu to Uncheck the boxes you mentioned - I don't have a "Remove all Cookies" box. I did everything else and I now have Safari running much quicker than before, but the spinning wheel is still coming up. Can you help?
    Okay, I have one more thing for you to try.

    In addition to regular cookies, there is a less-known type of cookie called a Flash cookie. Lately I've heard from some folks who have literally thousands of them. All of these Flash cookies brought their browser to a crawl.

    So, let's try this...

    Download:

    Flush (free)
    Flush.app – Flash Cookie Removal Tool For OS X | MacHacks.TV

    and run it. There is nothing else that you have to do. It will list all of the Flash cookies that it clears out. Clearing your Flash cookies shouldn't hurt anything.

    Let me know if this helps!
    Randy B. Singer

    Mac OS X Routine Maintenance http://www.macattorney.com/ts.html

  13. #13
    Spinning color wheel

    Member Since
    Sep 26, 2011
    Posts
    2
    Hi Randy

    Sorry for the delay in replying to you - I think I have the info you asked for.

    We have an iMac OS X 10,1 from 2009 with 4GB of RAM. In About this Mac I went to the Serial-ATA section and it says there is 999.86GB capacity with 886.41GB available (hopefully this is something to do with the hard drive?!) and in the System Pref section the following 2 things are listed: Canon IJ Network Scanner and iTunes Helper.

    I've seen your second response re the flash cookie removal tool - if this really won't hurt my Mac I'll try it as the wheel really is annoying!

    Thanks
    Pippa
    (P.S. you may have gathered I'm not very computer savvy so thanks for the explanations!)

  14. #14
    Spinning color wheel
    Randy B. Singer's Avatar
    Member Since
    Feb 01, 2011
    Location
    Sacramento, California
    Posts
    608
    Quote Originally Posted by Pippad View Post
    I've seen your second response re the flash cookie removal tool - if this really won't hurt my Mac I'll try it as the wheel really is annoying!
    The worst that I've heard can happen is that you may need to reset some of the preference settings for a Web site that you visit often, such as Pandora.

    Yes, I do recommend that you run it.

    Please let me know the results.

    (Have I previously suggested uninstalling Flash itself, and then reinstalling the latest version?)
    Randy B. Singer

    Mac OS X Routine Maintenance http://www.macattorney.com/ts.html

  15. #15
    Spinning color wheel

    Member Since
    Mar 07, 2010
    Location
    Long Island, New York
    Posts
    120
    Specs:
    MBP 17"(2.8 ghz Intel Core 2 Duo, 4 GB mem), 21.5" Imac, 15" MBP (2.4 ghz) all running ML
    I'm going to try this too. When using Safari and using yahoo mail it freezes up. Maybe this will help.
    Thanks for the info.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Spinning Color Wheel
    By jchappell in forum OS X - Operating System
    Replies: 27
    Last Post: 05-01-2015, 06:12 PM
  2. Spinning color wheel
    By AADIVER in forum OS X - Operating System
    Replies: 11
    Last Post: 11-04-2011, 04:36 PM
  3. Spinning color wheel
    By AADIVER in forum OS X - Operating System
    Replies: 0
    Last Post: 11-02-2011, 01:33 AM
  4. Spinning color wheel
    By AADIVER in forum OS X - Operating System
    Replies: 0
    Last Post: 11-02-2011, 01:32 AM
  5. Little spinning color wheel?
    By Carleen in forum Switcher Hangout
    Replies: 4
    Last Post: 02-08-2007, 09:20 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •