New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

Spinning color wheel


Post Reply New Thread Subscribe

 
Thread Tools
TomServo

 
TomServo's Avatar
 
Member Since: Jan 15, 2011
Location: Southern Illinois
Posts: 250
TomServo will become famous soon enough
Mac Specs: 27" iMAC 3.20GHZ INTEL CORE I3, 1TB SERIAL ATA DRIVE, ATI RADEON HD 5750 1GB GDDR5, 12GB DDR3 RAM

TomServo is offline
It just started on almost everything I do when using Safari - very annoying. What is it telling me and how do I fix it?

Tom
QUOTE Thanks
cwa107

 
cwa107's Avatar
 
Member Since: Dec 20, 2006
Location: Middletown, Pennsylvania
Posts: 26,487
cwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond reputecwa107 has a reputation beyond repute
Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD

cwa107 is offline
Do you have any add-ins installed for Safari? Anything changed recently in terms of software you've installed?

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
QUOTE Thanks
TomServo

 
TomServo's Avatar
 
Member Since: Jan 15, 2011
Location: Southern Illinois
Posts: 250
TomServo will become famous soon enough
Mac Specs: 27" iMAC 3.20GHZ INTEL CORE I3, 1TB SERIAL ATA DRIVE, ATI RADEON HD 5750 1GB GDDR5, 12GB DDR3 RAM

TomServo is offline
Quote:
Originally Posted by cwa107 View Post
Do you have any add-ins installed for Safari? Anything changed recently in terms of software you've installed?
Nope, Safari is 100% Apple. When this has happened no other apps are open either.

I've Googled this and found it funny that this is called the "Beach Ball Of Death" BBOD.

Guess Apple and MS both have their little "features" as I'm now learning.

Tom
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,076
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
What does your Activity Monitor say? (Applications -> Utilities -> Activity Monitor.app) Open it while Safari is running and sort it so that you can look at the percentage of CPU usage.
QUOTE Thanks
McBie

 
McBie's Avatar
 
Member Since: Apr 26, 2008
Location: Belgium
Posts: 2,290
McBie is a name known to allMcBie is a name known to allMcBie is a name known to allMcBie is a name known to allMcBie is a name known to allMcBie is a name known to allMcBie is a name known to all
Mac Specs: 2013 MBA 13" - 10.9.3 & iPad - iOS 5.1

McBie is offline
Quote:
Originally Posted by chscag View Post
What does your Activity Monitor say? (Applications -> Utilities -> Activity Monitor.app) Open it while Safari is running and sort it so that you can look at the percentage of CPU usage.
Don't forget to select " All Processes " in the top right hand corner of activity monitor, so yo see all processes.

Cheers ... McBie

A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.
The problem is not the problem. The problem is your attitude towards the problem. You understand ?
QUOTE Thanks
Randy B. Singer

 
Randy B. Singer's Avatar
 
Member Since: Feb 01, 2011
Location: Sacramento, California
Posts: 550
Randy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to all

Randy B. Singer is online now
Quote:
Originally Posted by TomServo View Post
It just started on almost everything I do when using Safari - very annoying. What is it telling me and how do I fix it?
The rotating beachball is a "wait cursor." It comes up whenever you
have to wait a pre-determined amount of time before the requested
function will be finished. If it comes up too often and remains too
long, it is usually a sign that something is hogging CPU time in the
background. It can be caused by a buggy driver, a corrupted
application or database, or a utility that isn't compatible with
your version of OS X (e.g. a Safari plug-in that needs to be updated).

If you are getting the rotating beachball in Safari, there are a couple of simple things to try right off the bat that will more than likely fix the problem.

In Safari, go into the Safari menu and choose "Reset Safari". UNcheck Remove All Cookies, Removed Saved Names and Passwords, and Remove Other Autofill Form Text. Leave everything else checked. Click on Reset, and let Safari have a few seconds to recover.

Now do this:

Quit Safari. Navigate to:

On your desktop:
[hard drive icon] --> Users folder --> [your user name] --> Library --> Preferences

Now, in this Preferences folder, find this file:
com.apple.quicktime.plugin.preferences.plist
and drag it to the trash. (Don't worry, you don't need it. It will automatically be replaced with a fresh version the next time you launch Safari.)

Now, launch Safari and see if things are all better. Please let us know!

Randy B. Singer

Mac OS X Routine Maintenance http://www.macattorney.com/ts.html
QUOTE Thanks
TomServo

 
TomServo's Avatar
 
Member Since: Jan 15, 2011
Location: Southern Illinois
Posts: 250
TomServo will become famous soon enough
Mac Specs: 27" iMAC 3.20GHZ INTEL CORE I3, 1TB SERIAL ATA DRIVE, ATI RADEON HD 5750 1GB GDDR5, 12GB DDR3 RAM

TomServo is offline
Quote:
Originally Posted by Randy B. Singer View Post
The rotating beachball is a "wait cursor." It comes up whenever you
have to wait a pre-determined amount of time before the requested
function will be finished. If it comes up too often and remains too
long, it is usually a sign that something is hogging CPU time in the
background. It can be caused by a buggy driver, a corrupted
application or database, or a utility that isn't compatible with
your version of OS X (e.g. a Safari plug-in that needs to be updated).

If you are getting the rotating beachball in Safari, there are a couple of simple things to try right off the bat that will more than likely fix the problem.

In Safari, go into the Safari menu and choose "Reset Safari". UNcheck Remove All Cookies, Removed Saved Names and Passwords, and Remove Other Autofill Form Text. Leave everything else checked. Click on Reset, and let Safari have a few seconds to recover.

Now do this:

Quit Safari. Navigate to:

On your desktop:
[hard drive icon] --> Users folder --> [your user name] --> Library --> Preferences

Now, in this Preferences folder, find this file:
com.apple.quicktime.plugin.preferences.plist
and drag it to the trash. (Don't worry, you don't need it. It will automatically be replaced with a fresh version the next time you launch Safari.)

Now, launch Safari and see if things are all better. Please let us know!
Thanks for the detailed response, I'm working shift work and haven't touched my iMac since I posted this (responding from work). I'll tackel this this weekend.

Again thanks for the responses and I'll report back as to the status of my problem after I run these procedures.

Cheers

Tom
QUOTE Thanks
TomServo

 
TomServo's Avatar
 
Member Since: Jan 15, 2011
Location: Southern Illinois
Posts: 250
TomServo will become famous soon enough
Mac Specs: 27" iMAC 3.20GHZ INTEL CORE I3, 1TB SERIAL ATA DRIVE, ATI RADEON HD 5750 1GB GDDR5, 12GB DDR3 RAM

TomServo is offline
Randy, I followed your instructions and with only an hour or so of stick time in Safari I can report that the "beach ball" has not reappeared.

It'll be a few more days before I'll be able to spend hours on my iMac, but so far it's running as before.

Too bad I don't have a clue what was wrong with my iMac or what your fixes did, but thanks.

Tom
QUOTE Thanks
Randy B. Singer

 
Randy B. Singer's Avatar
 
Member Since: Feb 01, 2011
Location: Sacramento, California
Posts: 550
Randy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to all

Randy B. Singer is online now
Quote:
Originally Posted by TomServo View Post
Too bad I don't have a clue what was wrong with my iMac or what your fixes did, but thanks.
Apparently there was nothing wrong with your iMac other than a problem with Safari.

Safari is an excellent Web browser...one of the fastest browsers available. Unfortunately the program isn't terribly good about managing memory. Every now and then it will corrupt its cache, or some preferences. The procedures that I had you follow cleared those things up.

The bad news is that, in time, Safari will need the same treatment again. So keep my instructions on how to fix things handy. The good news is that fixing Safari is fast and easy.

Enjoy.

Randy B. Singer

Mac OS X Routine Maintenance http://www.macattorney.com/ts.html
QUOTE Thanks
Pippad

 
Member Since: Sep 26, 2011
Posts: 2
Pippad is on a distinguished road

Pippad is offline
Hi Randy

Your response to the colour wheel was very helpful and I followed the instructions. However, when I went into the Safari menu to Uncheck the boxes you mentioned - I don't have a "Remove all Cookies" box. I did everything else and I now have Safari running much quicker than before, but the spinning wheel is still coming up. Can you help?

Thanks
Pippad
QUOTE Thanks
Randy B. Singer

 
Randy B. Singer's Avatar
 
Member Since: Feb 01, 2011
Location: Sacramento, California
Posts: 550
Randy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to all

Randy B. Singer is online now
Quote:
Originally Posted by Pippad View Post
Hi Randy

Your response to the colour wheel was very helpful and I followed the instructions. However, when I went into the Safari menu to Uncheck the boxes you mentioned - I don't have a "Remove all Cookies" box. I did everything else and I now have Safari running much quicker than before, but the spinning wheel is still coming up. Can you help?
Some background information would help me help you. Most of the following can be found under:
Apple menu --> About this Mac --> More Info

Which version of the Mac OS are you running?

Which model of Macintosh are you running, and from what year?

How much RAM is installed?

How big is your hard drive, and how full is it?

In System Preferences --> Accounts --> Login Items
what's listed?

Randy B. Singer

Mac OS X Routine Maintenance http://www.macattorney.com/ts.html
QUOTE Thanks
Randy B. Singer

 
Randy B. Singer's Avatar
 
Member Since: Feb 01, 2011
Location: Sacramento, California
Posts: 550
Randy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to all

Randy B. Singer is online now
Quote:
Originally Posted by Pippad View Post
Hi Randy

Your response to the colour wheel was very helpful and I followed the instructions. However, when I went into the Safari menu to Uncheck the boxes you mentioned - I don't have a "Remove all Cookies" box. I did everything else and I now have Safari running much quicker than before, but the spinning wheel is still coming up. Can you help?
Okay, I have one more thing for you to try.

In addition to regular cookies, there is a less-known type of cookie called a Flash cookie. Lately I've heard from some folks who have literally thousands of them. All of these Flash cookies brought their browser to a crawl.

So, let's try this...

Download:

Flush (free)
Flush.app – Flash Cookie Removal Tool For OS X | MacHacks.TV

and run it. There is nothing else that you have to do. It will list all of the Flash cookies that it clears out. Clearing your Flash cookies shouldn't hurt anything.

Let me know if this helps!

Randy B. Singer

Mac OS X Routine Maintenance http://www.macattorney.com/ts.html
QUOTE Thanks
Pippad

 
Member Since: Sep 26, 2011
Posts: 2
Pippad is on a distinguished road

Pippad is offline
Hi Randy

Sorry for the delay in replying to you - I think I have the info you asked for.

We have an iMac OS X 10,1 from 2009 with 4GB of RAM. In About this Mac I went to the Serial-ATA section and it says there is 999.86GB capacity with 886.41GB available (hopefully this is something to do with the hard drive?!) and in the System Pref section the following 2 things are listed: Canon IJ Network Scanner and iTunes Helper.

I've seen your second response re the flash cookie removal tool - if this really won't hurt my Mac I'll try it as the wheel really is annoying!

Thanks
Pippa
(P.S. you may have gathered I'm not very computer savvy so thanks for the explanations!)
QUOTE Thanks
Randy B. Singer

 
Randy B. Singer's Avatar
 
Member Since: Feb 01, 2011
Location: Sacramento, California
Posts: 550
Randy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to allRandy B. Singer is a name known to all

Randy B. Singer is online now
Quote:
Originally Posted by Pippad View Post
I've seen your second response re the flash cookie removal tool - if this really won't hurt my Mac I'll try it as the wheel really is annoying!
The worst that I've heard can happen is that you may need to reset some of the preference settings for a Web site that you visit often, such as Pandora.

Yes, I do recommend that you run it.

Please let me know the results.

(Have I previously suggested uninstalling Flash itself, and then reinstalling the latest version?)

Randy B. Singer

Mac OS X Routine Maintenance http://www.macattorney.com/ts.html
QUOTE Thanks
prrs4me

 
Member Since: Mar 07, 2010
Location: Long Island, New York
Posts: 120
prrs4me is on a distinguished road
Mac Specs: MBP 17"(2.8 ghz Intel Core 2 Duo, 4 GB mem), 21.5" Imac, 15" MBP (2.4 ghz) all running ML

prrs4me is offline
I'm going to try this too. When using Safari and using yahoo mail it freezes up. Maybe this will help.
Thanks for the info.
QUOTE Thanks

Post Reply New Thread Subscribe


« DESPERATE: My Mac keeps freezing and lagging. | Forced quit in Finder no longer sidebar option »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Spinning Beach Ball gzavincent Apple Notebooks 10 11-04-2010 10:28 PM
Spinning wheel, very frustrating cherrypick Apple Notebooks 0 05-11-2009 02:17 PM
iBook G3 Freezing at Spinning Gear on Startup williamlower Apple Notebooks 4 04-07-2009 06:10 AM
Harddrive spinning and spinning and spinning... Ge64 Apple Notebooks 6 10-07-2007 03:18 AM
Hard-drive always spinning? jaster Apple Notebooks 3 02-13-2007 02:23 PM

All times are GMT -4. The time now is 12:17 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?