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  1. #1


    Member Since
    Jan 29, 2011
    Posts
    3
    My mac crashed, what to do?
    i bought my macbookpro 4 months ago\
    a week ago, it started lagging, not showing its best performance.
    i use protool, it gave me 1 bad problem encountered. when i wanted to verify disk, it tells me you should start your laptop from installation disk..
    and now, it just crashed, the screensaver became more purple, and nothing works but the toolbar on the top right. A new logo was added and it was waiting for backup, so i bought a new harddisk, plugged it in, and pressed backup now. and the spinning beach ball has been turning since non-stop... I dont know if it is backing up or not... I need guidance, what do i DO ? please help... i have some very important docs that i cant afford to lose

  2. #2

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    35,075
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by supernovia View Post
    i bought my macbookpro 4 months ago\
    Did you buy this computer new 4 months ago...or is it a used computer that is "new to you"?

    Thanks,

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3


    Member Since
    Jan 29, 2011
    Posts
    3
    it was brand new when i bought it

  4. #4

    MightyGem's Avatar
    Member Since
    Nov 29, 2010
    Location
    Warrington, UK
    Posts
    2,059
    Specs:
    PPC Mini, 10.4.11. Intel Mini, 10.6.8. MacBook Pro, 10.10.5. iPhone 3GS.
    Take it back.

  5. #5

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,094
    Specs:
    Imac 27" Retina 5K, 512GB flash memory, 3.3GHz, 16GB memory, macOS Sierra beta.
    Whenever you have important docs.....get an external HDD and case and backup.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  6. #6

    rabbitjetta's Avatar
    Member Since
    Nov 08, 2010
    Location
    Indiana
    Posts
    967
    Specs:
    Main-11" Air, iPhone 6+, iPad Mini 3, Hi-Fi Extras- Too many to count
    could be the hard drive. When mine did that i backed it up online and on an external drive. I dont trust external drives cause mine corrupted while i was waiting to get my old computer back and i lost everything.

  7. #7

    robduckyworth's Avatar
    Member Since
    Jan 04, 2011
    Location
    Reading, UK
    Posts
    2,971
    Specs:
    15" MBP, 2.5GHz i7, 750GB, 6770M 1GB, iPad 3, iPhone 4, custom PC
    i use protool, it gave me 1 bad problem encountered.
    Pro Tools? what did the message say

    and nothing works but the toolbar on the top right. A new logo was added and it was waiting for backup, so i bought a new harddisk, plugged it in, and pressed backup now.
    that is time machine, its fine

    when i wanted to verify disk, it tells me you should start your laptop from installation disk..
    okay, so either take it to the Apple Store, or do this, and run a Verify and Repair on the main volume, if you want to have a go for yourself.
    If you find a post helpful, don't forget to use the reputation system (top right of post.)
    Join us in the IRC! How? Add me on Steam, Origin or PSN (Vita): robduckyworth

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