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OS X - Operating System General OS operation information and support

My mac crashed, what to do?


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supernovia

 
Member Since: Jan 29, 2011
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i bought my macbookpro 4 months ago\
a week ago, it started lagging, not showing its best performance.
i use protool, it gave me 1 bad problem encountered. when i wanted to verify disk, it tells me you should start your laptop from installation disk..
and now, it just crashed, the screensaver became more purple, and nothing works but the toolbar on the top right. A new logo was added and it was waiting for backup, so i bought a new harddisk, plugged it in, and pressed backup now. and the spinning beach ball has been turning since non-stop... I dont know if it is backing up or not... I need guidance, what do i DO ? please help... i have some very important docs that i cant afford to lose
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pigoo3

 
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Quote:
Originally Posted by supernovia View Post
i bought my macbookpro 4 months ago\
Did you buy this computer new 4 months ago...or is it a used computer that is "new to you"?

Thanks,

- Nick

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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supernovia

 
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it was brand new when i bought it
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MightyGem

 
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Take it back.
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harryb2448

 
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Whenever you have important docs.....get an external HDD and case and backup.

Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
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rabbitjetta

 
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could be the hard drive. When mine did that i backed it up online and on an external drive. I dont trust external drives cause mine corrupted while i was waiting to get my old computer back and i lost everything.
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robduckyworth

 
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Member Since: Jan 04, 2011
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Quote:
i use protool, it gave me 1 bad problem encountered.
Pro Tools? what did the message say

Quote:
and nothing works but the toolbar on the top right. A new logo was added and it was waiting for backup, so i bought a new harddisk, plugged it in, and pressed backup now.
that is time machine, its fine

Quote:
when i wanted to verify disk, it tells me you should start your laptop from installation disk..
okay, so either take it to the Apple Store, or do this, and run a Verify and Repair on the main volume, if you want to have a go for yourself.

If you find a post helpful, don't forget to use the reputation system (top right of post.)
Join us in the IRC! How? Add me on Steam, Origin or PSN (Vita): robduckyworth
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