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OS X - Operating System General OS operation information and support

Suspicious "Mac Protector" application


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inge

 
Member Since: Jun 06, 2009
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Today, inadvertently the "Mac Protector Version 2.6" was downloaded onto my iMac and I cannot remove it. They want to sell it for $79.95 and tell me that my computer is gravely infected by viruses. I do not want this thing but for the life of me I cannot remove it from my computer.
Shutting down my machine won't do it. Trying to put it in the trash won't work either.
Also, all of a sudden these disgusting porn pop ups appear every time I go on the internet. I have never been a porn junkie and have no idea why this stuff appears now.
Help! how do I get rid of this junk?
I am not very computer savvy, so please speak to me in lay language rather than tech jargon.
Many thanks!
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BrianLachoreVPI

 
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Follow the instructions posted by cwa here
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bobtomay

 
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edit: nevermind - I couldn't find that link.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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vida

 
Member Since: May 07, 2011
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It's so easy...
Just go to Application and find the icon for Macprotector,highlight it,then press conrtol button,and click on show the package content.
Then transfer the whole package to the trash can and empty that,if it doesn't let you to make that empty;go to Finder and click Secure Empty Trash.
Finally restart your computer and back to application and highlight the icon ,belongs to macprotector-which is empty content-and highlight it and shoot it to the trash can.
Good luck !...
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MYmacROX

 
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"Mac Protector"? Or "Mac Defender"? (or both?)
Not arguing semantics. I'm curious if there is more than one App doing this.

16GB iPhone 5, 64GB Wi-Fi only iPad 1st Gen.

Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.
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harryb2448

 
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Proves yet again the biggest threat to Mac OS X is antivirus software marketed by dodgy brothers' companies.

Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
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lizzybluts

 
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The same thing has happened to me. I got a Mac Protector popup and I clicked on it to see what it was. Now it is installed on my computer and I can't get it off. You can't put it in the trash because it says it's open. Now I am getting pop up porn sites. I don't know what to do. I even turned my computer off and turned it back on.

I have small grandchildren that are always on my computer and it upsets me that I can't control the popups.
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Heide

 
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Hi, Thank you for the question about removing the mac protector. I keep trying to move it to the trash as suggested and the message I get is that it can't be done because the program is open. I can't find a way to close the program, so I can't move it to the trash. I also am getting crazy porn pop ups. Please help! Thank you
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lizzybluts

 
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I just had someone help me get rid of this off my computer and it was so easy. I tried all the other things posted but it didn't work.

This is what they told me to do: Open Applications > Utilities > Activity Monitor and quit any processes linked to MacProtector.

2. Delete MacProtector from the Applications folder.

3. Check System Preferences > Accounts > Login Items for suspicious entries

4. Run a Spotlight search for "MacProtector" to check for any associated files that might still be lingering.

It took me 2 minutes to get rid of it.

Good luck!
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torivelvet

 
Member Since: May 08, 2011
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Same thing happened to me last night. Mine was called mac protector (havent seen mac defender). Thanks for the instructions Vida, it seems to have worked.
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mac3438

 
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Got the same thing last night (started out with mac fender, which I got rid of) This morning I found I also had mac protector. Stupid, dang thing was driving me crazy. Thanks so much for the info. I think it's gone!
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cwa107

 
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It does look like there are two different fake anti-virus products out there at this point. One is "Mac Protector", the other is "Mac Defender". I posted a link previously to a tutorial specific to "Mac Defender", this seems like a solid guide to removing "Mac Protector":

[Fix-KB] - Remove Mac Protector

And again, to prevent this in the future, it is CRITICAL that you turn off this setting in Safari:



And, as always, any time you get prompted for your admin password, it means that a program is trying to make a change to your operating system. Most programs that you install don't need to do this. If you run into it "out of the blue", it should make you very suspicious - always be wary of putting your admin password in when prompted.

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
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llinos_owen

 
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Quote:
Originally Posted by lizzybluts View Post
i just had someone help me get rid of this off my computer and it was so easy. I tried all the other things posted but it didn't work.

This is what they told me to do: Open applications > utilities > activity monitor and quit any processes linked to macprotector.

2. Delete macprotector from the applications folder.

3. Check system preferences > accounts > login items for suspicious entries

4. Run a spotlight search for "macprotector" to check for any associated files that might still be lingering.

It took me 2 minutes to get rid of it.

Good luck!
thank you!!!!!!!!!!!!!!!!!!!!!!
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jacasey4

 
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Thank you SOOOOOO much lizzybluts for guiding me through getting this annoyance off my machine. Worked like a charm!!
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Rockfinder

 
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I've been struggling with this thing all day. I am a mac newbie and would like to thank you all for your help with this annoying bug/virus. It was driving me mad and now its gone. Thank you so much for your help.
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