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  1. #1


    Member Since
    Dec 30, 2009
    Location
    London, UK
    Posts
    32
    Specs:
    iMac 2.0 GHz 4GB RAM OSX 10.9.3
    Can anyone please help me with this message?
    I want to empty my trash and this message comes up:

    "Emptying the trash cannot be completed because "MSO8AAC9A6E3D8" is locked. To empty everything in the trash, including locked items, press the option key while selecting Empty Trash."

    Can anyone help me with whether I should delete this file or whether it is extremely important. If it is important - what is it? I've put this into spotlight and finder but nothing comes up.

    Thanks

  2. #2

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    5,992
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    Is that file in your Trash?
    If so, drag it out onto your Desktop and do Get Info on it.
    What does that tell you?

  3. #3


    Member Since
    Dec 30, 2009
    Location
    London, UK
    Posts
    32
    Specs:
    iMac 2.0 GHz 4GB RAM OSX 10.9.3
    Problem is that when I put this file name into spotlight and finder they can't find it anywhere - and I can't see it when I open up trash.

  4. #4

    rabbitjetta's Avatar
    Member Since
    Nov 08, 2010
    Location
    Indiana
    Posts
    967
    Specs:
    Main-11" Air, iPhone 6+, iPad Mini 3, Hi-Fi Extras- Too many to count
    Did you try and secure empty the trash?

  5. #5

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,742
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    If it's locked, right click it > Get Info > uncheck the "Locked" checkbox in the General section.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
    Writing a Quality Post

  6. #6


    Member Since
    Dec 30, 2009
    Location
    London, UK
    Posts
    32
    Specs:
    iMac 2.0 GHz 4GB RAM OSX 10.9.3
    Thanks everyone - all sorted now thanks to your help!

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