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OS X - Operating System General OS operation information and support

kernel panic from playing sc2


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orlfman

 
Member Since: Jun 23, 2008
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Hi all. Today I was playing SC2 and I had a kernel panic. I checked the logs and this is what it says:

Code:
Mon Apr 25 23:20:20 2011
panic(cpu 0 caller 0x2aab59): Kernel trap at 0x0097efb5, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x0000003c, CR3: 0x00100000, CR4: 0x00000668
EAX: 0x00000000, EBX: 0x00000000, ECX: 0x00000000, EDX: 0x84d62710
CR2: 0x0000003c, EBP: 0x84d62658, ESI: 0x84d62710, EDI: 0x00000000
EFL: 0x00010282, EIP: 0x0097efb5, CS:  0x00000008, DS:  0x0e6d0010
Error code: 0x00000000

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x84d62448 : 0x21b510 (0x5d9514 0x84d6247c 0x223978 0x0) 
0x84d62498 : 0x2aab59 (0x59aeec 0x97efb5 0xe 0x59b0b6) 
0x84d62578 : 0x2a09b8 (0x84d62590 0x84d625a8 0x84d62658 0x97efb5) 
0x84d62588 : 0x97efb5 (0xe 0x48 0x84d60010 0x9f0010) 
0x84d62658 : 0x98180d (0xd7f6000 0x0 0x0 0x80000000) 
0x84d62998 : 0x9825bd (0xd7f6000 0x75a76590 0x7d0 0x3b7ef65) 
0x84d629b8 : 0x985c8c (0xd7f6000 0x75a76590 0x19 0x99e9b3) 
0x84d629f8 : 0x985f04 (0xd7f6000 0xd7f6114 0xd7f62c4 0x0) 
0x84d62a58 : 0x9549fb (0xd7f6000 0x14af3000 0x84d62a88 0x50432e) 
0x84d62b08 : 0x951533 (0xd7f6000 0x0 0x84d62b6c 0x84d62b68) 
0x84d62b88 : 0x56a738 (0xd7f6000 0x0 0x84d62ddc 0x84d62c14) 
0x84d62bd8 : 0x56afd7 (0xa4b880 0xd7f6000 0x1dd35e88 0x1) 
0x84d62c28 : 0x56b88b (0xd7f6000 0x10 0x84d62c70 0x0) 
0x84d62d48 : 0x285be0 (0xd7f6000 0x10 0x1dd35e88 0x1) 
0x84d63df8 : 0x21d8be (0x1dd35e60 0xec685a0 0xe6ca0 0x4c03) 
0x84d63e38 : 0x210a3e (0x1dd35e00 0x0 0xef527e0 0x15c1bd50) 
0x84d63e98 : 0x216ca1 (0x1dd35e00 0x0 0x0 0x0) 
0x84d63f18 : 0x294e25 (0x84d63f44 0x0 0x0 0x0) 
0x84d63fc8 : 0x2a1028 (0xdeb8400 0x0 0x10 0x0) 
      Kernel Extensions in backtrace (with dependencies):
         com.apple.ATIRadeonX3000(6.2.6)@0x948000->0xb54fff
            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x908000
            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x93b000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x919000

BSD process name corresponding to current thread: SC2

Mac OS version:
10J869

Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: iMac11,3 (Mac-F2238BAE)

System uptime in nanoseconds: 124390748060082
unloaded kexts:
com.apple.driver.AppleUSBUHCI	4.1.5 (addr 0x115a000, size 0x65536) - last unloaded 90192465675
loaded kexts:
com.vmware.kext.vmnet	3.1.2
com.vmware.kext.vmioplug	3.1.2
com.vmware.kext.vmci	3.1.2
com.vmware.kext.vmx86	3.1.2
com.apple.filesystems.udf	2.1.1 - last loaded 33043366257145
com.apple.driver.AppleBluetoothMultitouch	54
com.apple.filesystems.autofs	2.1.0
com.apple.driver.AppleHWSensor	1.9.3d0
com.apple.driver.AppleMikeyHIDDriver	1.2.0
com.apple.driver.AppleUpstreamUserClient	3.5.4
com.apple.driver.AppleMCCSControl	1.0.17
com.apple.driver.AppleHDA	1.9.9f12
com.apple.kext.ATIFramebuffer	6.2.6
com.apple.driver.AppleMikeyDriver	1.9.9f12
com.apple.driver.AGPM	100.12.19
com.apple.driver.AudioAUUC	1.54
com.apple.ATIRadeonX3000	6.2.6
com.apple.Dont_Steal_Mac_OS_X	7.0.0
com.apple.driver.AudioIPCDriver	1.1.6
com.apple.driver.AirPort.Atheros21	424.14.5
com.apple.driver.ACPI_SMC_PlatformPlugin	4.5.0d5
com.apple.driver.AppleLPC	1.4.12
com.apple.driver.AppleBacklight	170.0.34
com.apple.driver.AppleUSBCardReader	2.5.8
com.apple.driver.AppleIRController	303.8
com.apple.iokit.SCSITaskUserClient	2.6.5
com.apple.BootCache	31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
com.apple.iokit.IOAHCIBlockStorage	1.6.3
com.apple.driver.AppleFWOHCI	4.7.1
com.apple.driver.AppleUSBHub	4.1.7
com.apple.iokit.AppleBCM5701Ethernet	2.3.9b6
com.apple.driver.AppleEFINVRAM	1.4.0
com.apple.driver.AppleUSBEHCI	4.1.8
com.apple.driver.AppleAHCIPort	2.1.5
com.apple.driver.AppleACPIButtons	1.3.5
com.apple.driver.AppleRTC	1.3.1
com.apple.driver.AppleHPET	1.5
com.apple.driver.AppleSMBIOS	1.6
com.apple.driver.AppleACPIEC	1.3.5
com.apple.driver.AppleAPIC	1.4
com.apple.driver.AppleIntelCPUPowerManagementClient	105.13.0
com.apple.security.sandbox	1
com.apple.security.quarantine	0
com.apple.nke.applicationfirewall	2.1.11
com.apple.driver.AppleIntelCPUPowerManagement	105.13.0
com.apple.driver.AppleBluetoothHIDKeyboard	141
com.apple.driver.AppleHIDKeyboard	141
com.apple.driver.IOBluetoothHIDDriver	2.4.0f1
com.apple.driver.AppleMultitouchDriver	207.10
com.apple.driver.DspFuncLib	1.9.9f12
com.apple.driver.AppleProfileReadCounterAction	67
com.apple.driver.AppleProfileTimestampAction	67
com.apple.driver.AppleProfileThreadInfoAction	67
com.apple.driver.AppleProfileRegisterStateAction	67
com.apple.driver.AppleProfileKEventAction	67
com.apple.driver.AppleProfileCallstackAction	69
com.apple.driver.AppleSMBusController	1.0.8d0
com.apple.kext.ATI5000Controller	6.2.6
com.apple.kext.ATISupport	6.2.6
com.apple.iokit.IOFireWireIP	2.0.3
com.apple.iokit.IOSurface	74.2
com.apple.iokit.IOBluetoothSerialManager	2.4.0f1
com.apple.iokit.IOSerialFamily	10.0.3
com.apple.iokit.IOAudioFamily	1.8.0fc1
com.apple.kext.OSvKernDSPLib	1.3
com.apple.driver.AppleHDAController	1.9.9f12
com.apple.iokit.IOHDAFamily	1.9.9f12
com.apple.iokit.IO80211Family	314.1.1
com.apple.iokit.AppleProfileFamily	61
com.apple.driver.AppleSMC	3.1.0d3
com.apple.driver.IOPlatformPluginFamily	4.5.0d5
com.apple.driver.AppleSMBusPCI	1.0.8d0
com.apple.iokit.IONDRVSupport	2.2
com.apple.iokit.IOGraphicsFamily	2.2
com.apple.driver.BroadcomUSBBluetoothHCIController	2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController	2.4.0f1
com.apple.iokit.IOBluetoothFamily	2.4.0f1
com.apple.iokit.IOSCSIBlockCommandsDevice	2.6.5
com.apple.iokit.IOUSBMassStorageClass	2.6.5
com.apple.iokit.IOUSBHIDDriver	4.1.5
com.apple.driver.AppleUSBMergeNub	4.1.8
com.apple.driver.AppleUSBComposite	3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice	2.6.5
com.apple.iokit.IOBDStorageFamily	1.6
com.apple.iokit.IODVDStorageFamily	1.6
com.apple.iokit.IOCDStorageFamily	1.6
com.apple.driver.XsanFilter	402.1
com.apple.iokit.IOAHCISerialATAPI	1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily	2.6.5
com.apple.iokit.IOFireWireFamily	4.2.6
com.apple.iokit.IOUSBUserClient	4.1.5
com.apple.iokit.IONetworkingFamily	1.10
com.apple.iokit.IOUSBFamily	4.1.8
com.apple.iokit.IOAHCIFamily	2.0.4
com.apple.driver.AppleEFIRuntime	1.4.0
com.apple.iokit.IOHIDFamily	1.6.5
com.apple.iokit.IOSMBusFamily	1.1
com.apple.kext.AppleMatch	1.0.0d1
com.apple.security.TMSafetyNet	6
com.apple.driver.DiskImages	289
com.apple.iokit.IOStorageFamily	1.6.2
com.apple.driver.AppleACPIPlatform	1.3.5
com.apple.iokit.IOPCIFamily	2.6
com.apple.iokit.IOACPIFamily	1.3.0
I'm guessing it was caused by the video card drivers? If so, is my card bad or just faulty drivers?

I have an 27 inch iMac 11,3 generation with a core i7 2.93ghz and 8gb of apple ram.
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Buzzard2010

 
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Certainly looks like a Video Card problem, could be either hardware or software related.
Try reseting PRAM/NVRAM and also booting into your OSX disks and repairing disk and disk permissions.

Hope this helps

- Simon


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May 2011
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chscag

 
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As you suspected the KP occurred because of a video card problem:

Kernel Extensions in backtrace (with dependencies):
com.apple.ATIRadeonX3000(6.2.6)@0x948000->0xb54fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x908000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x93b000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x919000

BSD process name corresponding to current thread: SC2

It may have been caused by the overheating of the card itself. If your iMac is still under warranty, take it on in to the genius bar and have them check it out. If the fan on the Radeon GPU has failed or is dirt clogged, it will overheat especially when playing a game. That will cause a KP.

Your model iMac uses a separate daughter card for the GPU which plugs into the logic board. As such, it can be changed out without replacing the entire logic board as would be required on most other machines.
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orlfman

 
Member Since: Jun 23, 2008
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I do suspect it was caused by overheating as well. I noticed when I was playing SC2 a couple of minutes before the kernel panic that my fans kicked in really fast and it sounded like they were maxed out at their full RPM. After the kernel panic I touched the top of my iMac and it was hotter than normal. I'm not shocked since my room temperature was about 82 degrees. I went ahead and I ran Apples Hardware Test today which was on my second installation dvd with my room temperature at 76 degrees set to "extended testing" and it passed with flying colors. I also played a bit of World of Warcraft and Starcraft 2 again with zero issues and their FPS still the same.

I do have Apple Care so if I notice anything else starting to act weird or another kernel panic I will bring in it and have them look at it. In the meantime, I will kept monitoring its temps now with Temperature Monitor
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chscag

 
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Keep in mind, we're not talking about the CPU overheating as that will cause a shutdown of the entire machine. The cooling fans kicking into high gear during intense activity is normal. Your machine uses an ATI Radeon GPU which can also get very hot during game play.

So keep your eye out for any overheating of the GPU which can generate a KP. If it occurs again, I would make an appointment with the genius bar and have it looked at.
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