New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

won't do a reinstall


Post Reply New Thread Subscribe

 
Thread Tools
Shepherd

 
Member Since: Apr 20, 2011
Posts: 10
Shepherd is on a distinguished road

Shepherd is offline
this is a odd problem my friend lost her password so she goes in to single user mode and types

mount -uw /
rm -rf /var/db/.AppleSetupDone
shutdown -h now

Now i know the -rf shouldn't be there
anyway it messes it up and sticks it in a start up loop
now when i hold down C to start it from the disk I just get a grey screen
Please help.

Other then that when it starts there is sound and the apple logo but all it does is spin until it resets
QUOTE Thanks
Buzzard2010

 
Buzzard2010's Avatar
 
Member Since: Oct 22, 2010
Location: Sheffield, UK
Posts: 2,571
Buzzard2010 is just really niceBuzzard2010 is just really niceBuzzard2010 is just really niceBuzzard2010 is just really niceBuzzard2010 is just really nice
Mac Specs: iMac 21.5" i3 500gb HDD 4gb RAM OSX 10.9.2 - iPhone 5s 16gb

Buzzard2010 is offline
She didn't need the "shutdown -h now" part either, if she has just done the "exit" command it would have continued booting then got the "Welcome to OSX" screen.
Doing the shutdown command may have made the system think there was a problem.
Have you tried starting up in safe mode to see if that gets you anywhere? Hold the shift key just after you hear the startup chime.

Hope this helps

- Simon


If you have been helped, don't forget to use the Reputation system at the bottom of the users profile.
May 2011
Nominated: March 2011 & April 2011
QUOTE Thanks
Shepherd

 
Member Since: Apr 20, 2011
Posts: 10
Shepherd is on a distinguished road

Shepherd is offline
nope no safe mode
QUOTE Thanks
Buzzard2010

 
Buzzard2010's Avatar
 
Member Since: Oct 22, 2010
Location: Sheffield, UK
Posts: 2,571
Buzzard2010 is just really niceBuzzard2010 is just really niceBuzzard2010 is just really niceBuzzard2010 is just really niceBuzzard2010 is just really nice
Mac Specs: iMac 21.5" i3 500gb HDD 4gb RAM OSX 10.9.2 - iPhone 5s 16gb

Buzzard2010 is offline
The best thing to do would probably to buy an external USB enclosure, backup everything she needs from it then wipe it clean, put it back into the machine and re-install the OS again.

- Simon


If you have been helped, don't forget to use the Reputation system at the bottom of the users profile.
May 2011
Nominated: March 2011 & April 2011
QUOTE Thanks
Shepherd

 
Member Since: Apr 20, 2011
Posts: 10
Shepherd is on a distinguished road

Shepherd is offline
the thing is how Do i wipe it clean? I can't figure out how
the **** thing is stuck in a start up loop and I can't access the Install disk
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,373
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
Try a PRAM - NVRAM reset, and then see if you can boot from the startup disk. LINK
QUOTE Thanks
Shepherd

 
Member Since: Apr 20, 2011
Posts: 10
Shepherd is on a distinguished road

Shepherd is offline
didn't work
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,373
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
Make sure you're trying to boot that machine with the correct install disk. OS X install media is specific for the hardware and attempting to boot with a disk that's not for the machine will often result in what you're experiencing.

It would also help if you had provided some details about the machine: Model, year, and which version of OS X it's running.
QUOTE Thanks

Post Reply New Thread Subscribe


« Change byte calculator | Canon IP4700 printer will not work with MacBook Air »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
mac os reinstall gh123man OS X - Operating System 6 03-18-2010 04:59 PM
Snow Leopard Reinstall aladouce OS X - Operating System 4 02-08-2010 09:51 PM
Cannot reinstall OS X 10.4 Computer cannot see HD. rberry76 Apple Desktops 7 09-16-2009 05:02 PM
missing files in Parallels after archive reinstall of mac os x hazel764 OS X - Apps and Games 5 08-27-2009 06:13 PM
System reinstall artdog Switcher Hangout 1 07-22-2007 04:16 AM

All times are GMT -4. The time now is 06:10 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?