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OS X - Operating System General OS operation information and support

Random crashing when external monitor is connected


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maximus95000

 
Member Since: Sep 16, 2010
Posts: 17
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Mac Specs: MacBook Pro - 2.53GHz Core i5, 4GB DDR3 RAM, 500GB HD

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I've been having a problem with my MBP. At first it only started when I was using certain programs but now my Macbook Pro randomly crashes to a blank screen, EX: it does that when I click on the "Downloads" icon in the dock. I took it to the apple store but when they looked at it, everything suddenly worked fine and I wasn't able to recreate the problem. :grimmace: They looked at my console logs and said it was definitely software related. (I'm just glad it's not my memory.)

I have several peripherals connected to my laptop. I have an external keyboard & mouse and monitor. I eventually determined that my external display is the source of the problem because my computer randomly crashes only when the second monitor is connected. It didn't do that when I first setup it up. Can anyone explain why that would be happening?

Here's the crash report



Interval Since Last Panic Report: 261 sec
Panics Since Last Report: 3
Anonymous UUID: 5E0DB6AB-DB69-4C26-8F15-D1B571845BBE

Tue Mar 22 19:26:25 2011
panic(cpu 1 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f222000 0x0a5480a2, D0, P2/4
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x551937e8 : 0x21b510 (0x5d9514 0x5519381c 0x223978 0x0)
0x55193838 : 0x9cdc8f (0xbe323c 0xc53840 0xbf23cc 0x0)
0x551938d8 : 0xae85d3 (0x9258c04 0x9692004 0x100 0x29f562)
0x55193928 : 0xadf5cc (0x9692004 0x100 0x55193958 0x9bd76c)
0x55193958 : 0x16be965 (0x9692004 0x100 0x438004ee 0x0)
0x55193a98 : 0xb07250 (0x9692004 0x9873004 0x0 0x0)
0x55193ad8 : 0x9d6e23 (0x9692004 0x9873004 0x0 0x0)
0x55193b78 : 0x9d3502 (0x0 0x9 0x0 0x0)
0x55193d28 : 0x9d424e (0x0 0x600d600d 0x7058 0x55193d58)
0x55193df8 : 0xc7e761 (0xc1d00049 0xbeef0003 0xbeef0202 0x109b3b00)
0x55193e48 : 0xc7e8e6 (0x462c9000 0x109b3b00 0x25f80000 0x0)
0x55193e78 : 0xc56484 (0x462c9000 0x109b3b00 0x25f80000 0x0)
0x55193e98 : 0xc580b8 (0x462c9000 0xfc2a000 0x9538884 0x0)
0x55193ee8 : 0xc581f9 (0x462c9000 0x0 0x1 0x5046b1)
0x55193f08 : 0x55125b (0x462c9000 0x94c2c40 0x1 0x29f562)
0x55193f58 : 0x55028c (0x94c2c40 0x863ea0 0x0 0x2a358d)
0x55193f88 : 0x5506e6 (0x9515dc0 0x8d623d4 0xffe007c5 0x5500e000)
0x55193fc8 : 0x2a06dc (0x9515dc0 0x0 0x10 0x8f63a84)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.2.6)@0xc55000->0xd0afff
dependency: com.apple.NVDAResman(6.2.6)@0x967000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000
com.apple.nvidia.nv50hal(6.2.6)@0x1588000->0x199cfff
dependency: com.apple.NVDAResman(6.2.6)@0x967000
com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10J869

Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 1497911788092
unloaded kexts:
com.apple.filesystems.ntfs 3.4 (addr 0x5c057000, size 0x393216) - last unloaded 463071132718
loaded kexts:
com.symantec.kext.fw 1.0.3f5
com.symantec.kext.SymAPComm 11.2.2f3
com.symantec.kext.pf 4.2.1f7
com.symantec.kext.ips 3.2f8
com.symantec.kext.internetSecurity 1.3.2f5
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 311113514526
com.apple.driver.AGPM 100.12.19
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleUpstreamUserClient 3.5.4
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AudioAUUC 1.54
com.apple.driver.AppleIntelHDGraphics 6.2.6
com.apple.driver.AppleIntelHDGraphicsFB 6.2.6
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
com.apple.GeForce 6.2.6
com.apple.driver.AppleGraphicsControl 2.8.68
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43224 427.36.9
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.1.8
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClien t 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.0f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.2.6
com.apple.NVDAResman 6.2.6
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1
com.apple.iokit.IOBluetoothFamily 2.4.0f1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.driver.AppleUSBMergeNub 4.1.8
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 314.1.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOUSBFamily 4.1.8
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MAT****ADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1002, 0xfd130000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0302, 0xfd132000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x0204, 0xfd131000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: USB 2.0 Hub [MTT], 0x050d (Belkin Corporation), 0x0017, 0xfa140000
USB Device: eUSCSI Bridge Ver 1.11, 0x04e6 (SCM Microsystems), 0x0002, 0xfa146000
USB Device: KODAK ESP 5200 Series AiO, 0x040a (Kodak Co.), 0x4041, 0xfa144000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
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chscag

 
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Well, to be honest I'm not sure myself what it is but there are abnormalities showing up in the KP.

This looks like a a memory read error.

Quote:
panic(cpu 1 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f222000 0x0a5480a2, D0, P2/4
And this is strange:

Quote:
Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
Are you running a beta of Lion? (OS X 10.7)
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maximus95000

 
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Quote:
Originally Posted by chscag View Post
Well, to be honest I'm not sure myself what it is but there are abnormalities showing up in the KP.

This looks like a a memory read error.



And this is strange:



Are you running a beta of Lion? (OS X 10.7)
Hmm... that is strange, never noticed that before. And no, I'm not running Lion, I've got 10.6.7 on my machine. I did run the Hardware test a while ago to see if my memory was bad but it checked out fine. I should run it again to see if I find anything.

Still, I don't know why that would happen when I'm running dual displays. If my macbook is in clamshell mode, everything is ok. It's only when I have both running that's when all the weird stuff happens. And it wasn't always like this, it all worked fine when I first got it.
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MikeM

 
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The Kernel version on my MBP is 10.7.3 and I'm running Snow leopard 10.6.7. If you look in System Profiler under Software you'll see that. Maybe it's because it's the 64bit Kernel.

-MikeM
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chscag

 
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Yeah, I think you're right. The "kernel version" threw me a loop. Looks like it might in fact be a memory error then.
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cvers2005

 
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new MacBook Pro 2011 in clam shell mode (cover closed) with older Apple Monitors with DVI to lightning bolt adapter will crash the system. (23 inch and 30 inch monitor). 23 inch monitor work OK with MacBook Pro open. On 30 inch Apple monitor, monitor has only max resolution of 1280. Older MacBook Pros (circa 2008) worked fine with these monitors. Are we looking at a common problem with this Lightning bolt connector.http://www.mac-forums.com/forums/mac...s/Confused.png
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