Cannot perform update?

hohtshot029 · hohtshot029 #1 (**permalink**)

02-26-2011, 02:43 AM

Hi,

I have recently purchased Office 2011 for Mac. Upon trying to install it an error message appeared saying that in order to install the application, I needed to update to v. 10.5.8 . I downloaded this update from the internet. However, when I come to install it, I get to the 'Destination Select' screen and when I select Macintosh HD it says "You cannot install Mac OS X Update on this volume. This volume does not meet the requirements for this update." The issue cannot be space as I have 80gb+ free space on that volume.

Why isn't it letting me install? Is there anything I can do to rectify the issue?

Thanks in advance!

(I am running a late 2006 imac)

bobtomay · bobtomay #2 (**permalink**)

02-26-2011, 08:08 AM

And I would "assume" you are still using Tiger 10.4... yes????

You will need to purchase Leopard or Snow Leopard to upgrade from 10.4.

hohtshot029 · hohtshot029 #3 (**permalink**)

02-26-2011, 10:53 AM

I am running leopard (not sure what version)

bobtomay · bobtomay #4 (**permalink**)

02-26-2011, 11:07 AM

Maybe check and verify what version you have in About This Mac.

harryb2448 · harryb2448 #5 (**permalink**)

02-26-2011, 04:52 PM

2006 iMacs in some cases came with OS X.4 Tiger as the operating system and if you have this that is why you cannot install Office 2011 as our moderator has posted. Also it must be an Intel iMac and folk do get the year and models mixed.

bobtomay #2 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 22,042 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	02-26-2011, 08:08 AM And I would "assume" you are still using Tiger 10.4... yes???? You will need to purchase Leopard or Snow Leopard to upgrade from 10.4. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus.
	QUOTE Thanks

bobtomay #4 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 22,042 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	02-26-2011, 11:07 AM Maybe check and verify what version you have in About This Mac. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus.
	QUOTE Thanks

harryb2448 #5 (permalink)
Member Since: Nov 28, 2007 Location: Nambucca Heads Australia Posts: 14,265 Mac Specs: iMac i5 2.7GHz OS X.8.3	02-26-2011, 04:52 PM 2006 iMacs in some cases came with OS X.4 Tiger as the operating system and if you have this that is why you cannot install Office 2011 as our moderator has posted. Also it must be an Intel iMac and folk do get the year and models mixed. *Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!*
	QUOTE Thanks

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hohtshot029 #1 (permalink)
Member Since: Feb 25, 2011 Posts: 5	02-26-2011, 02:43 AM Hi, I have recently purchased Office 2011 for Mac. Upon trying to install it an error message appeared saying that in order to install the application, I needed to update to v. 10.5.8 . I downloaded this update from the internet. However, when I come to install it, I get to the 'Destination Select' screen and when I select Macintosh HD it says "You cannot install Mac OS X Update on this volume. This volume does not meet the requirements for this update." The issue cannot be space as I have 80gb+ free space on that volume. Why isn't it letting me install? Is there anything I can do to rectify the issue? Thanks in advance! (I am running a late 2006 imac)
	QUOTE Thanks

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