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  1. #1

    UsMcEOD's Avatar
    Member Since
    Jan 15, 2011
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    8
    Can not burn Windows support software.
    Ok Here is my situation,,
    Im trying to load Windows 7 thru bootcamp I went into bootcamp it said download windows support software,,so i downloaded software,it then said burn to disk or external hard drive.
    I hit burn to disk,,I place disk in It is not burning,,so then I put a dvd in,,same thing not burning am i missing something ?
    the os is snow leopard 10.6,,,any ideas ? I installed windows with fusion on a friends system,,but I want to boot to windows upon startup,,not emmulation,,thanks in advance.
    "Total Success or Instant Failure"

  2. #2

    chscag's Avatar
    Member Since
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    Your post is confusing. Do you have a Windows 7 DVD? Or, did you purchase Windows 7 on line and now have to burn it to disk? Since you're using Snow Leopard, you should have Boot Camp 3.0. Not sure I understand why you need to download Windows support software?

    Also your original title is not going to draw many replies. I edited it for clarity.

  3. #3


    Member Since
    Feb 28, 2011
    Posts
    3
    i have the same problem
    I'm having the same problem, your post makes perfect sense, im trying to run bootcamp so i can install Windows, and it says to "Burn the Windows Support software to disk" or "Save to an external drive". It wouldn't save to my thumb drive (even after i formatted it in the proper format), and when i hit "burn to disk" nothing happens. Can anyone help with this?

  4. #4

    mrplow's Avatar
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    Oct 01, 2007
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    Got to agree with chscag. Very confusing posts. More specific information needed.

    Where and when is the "Burn the Windows Support software to disk" message appearing?

    Maybe post a screen shot?

    What version of Windows are you using (retail/oem etc)?

    Please supply Mac hardware and OSX details.

    edit:
    This message should only be presented when the bootcamp assistant is run on a MacBook Air. It's to allow the windows bootcamp drivers to be written to a flash drive/external drive etc.

    If you have a MacBook Air just save the download to your Mac then copy it to a disc or flash drive yourself.

    If you don't have a MacBook Air all the drivers you need are on the Snow Leopard disc that came with your machine (or Snow Leopard Reatil disc if you bought that). So youy don't need to download anything.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  5. #5


    Member Since
    Feb 28, 2011
    Posts
    3
    Ok, when I first open bootcamp, the first screen is the "Intro Screen", 2nd screen is "Download Windows support software", and 3rd screen is "Save Windows Support Software". I downloaded the Bootcamp for the 32 bit windows xp pro since that's what i'm trying to install, i think the other user is installing windows 7. And I'm running Mac OS X 10.6.6 on my Macbook.... Basically the only problem is that when i get to the third window of bootcamp, and i hit the "burn" button, nothing happens. it doesn't freeze or anything, you could just sit there and hit "burn" over and over again and nothing happens....and yes i've tried just hitting it once and waiting, after i waited a half hour i figured nothing was going to happen

  6. #6

    mrplow's Avatar
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    Quote Originally Posted by mrplow View Post
    This message should only be presented when the bootcamp assistant is run on a MacBook Air. It's to allow the windows bootcamp drivers to be written to a flash drive/external drive etc.

    If you have a MacBook Air just save the download to your Mac then copy it to a disc or flash drive yourself.

    If you don't have a MacBook Air all the drivers you need are on the Snow Leopard disc that came with your machine (or Snow Leopard Reatil disc if you bought that). So you don't need to download anything.
    Have you tried/read the above?
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  7. #7


    Member Since
    Feb 28, 2011
    Posts
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    well, i have a macbook, and it doesn't really give me the option to just save it to my hard drive. and the pain part of it is that i do realize i could use the software cd that came with my Mac, but i kinda just put a bunch of stuff in storage and i later realized that the cd for leopard is in a night stand that's in the back of the storage.

  8. #8

    mrplow's Avatar
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    I'm pretty sure they are downloaded to your downloads folder.

    Have you tried an NTFS formatted flash drive?
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  9. #9


    Member Since
    Mar 02, 2011
    Posts
    1
    Clear message
    Message seems pretty clear (if you ever tried to install Boot Camp 3.0).
    It seems like it's a known issue and maybe the following thread (posted on an Apple Support forum) might help you resolve the issue:
    Apple - Support - Discussions - Bootcamp Assistant Problem ...

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