Can somebody tell me what is going on here?..

Simmo19801 · Simmo19801 #1 (**permalink**)

02-06-2011, 12:13 AM

I'm starting to lose faith in Apple due to problems with my i-mac. Can someone tell me what is going on???

To start off this is the second time in two weeks i've had to reinstall snow leopard, the first time I lost everything (all my music from not using the time machine and backing it up).

Out of the blue one morning I turned it on and all I got for the 4 hours was the the white screen with apple symbol and the little turning symbol.. turning, turning, thinking, thinking... But it didn't boot??

I looked up the diagnosis problems on google and in these forums from my i-phone.

1. I disconnected all USB items and held my finger on power button to restart again... Still was thinking, thinking for two hours and nothing.

2. I booted from the install disk, ran repair in utilities, repaired restarted, still no boot. It was thinking, thinking for three hours.

3. By the end of it I was peed and just wiped the hard drive again and reinstalled snowy again.

What is causing this? I don't visit unknown sites, I shutdown and look after it properly... Is it the heat lately as we have had some 40 degree days here in Sydney.

If some-one has a solution as to why it wont boot on startup I would greatly appreciate it, as i'm a graphic designer and I cant afford to keep wasting my time reformatting every week.

The system is the older model, Dual Intel processor i-mac, 250 gig, 2 MB of ram upgraded to snow leopard. 10.6.

Has been in my ownership for 6 months will be lucky to reach 12 at this rate.

Slydude · Slydude #2 (**permalink**)

02-06-2011, 12:36 AM

If your machine boots properly from the DVD drive when you reinstalled the system software I suspect that there may be an issue with the hard drive.I've gotten that screen for a bit longer than usual after installing something new but never that long. Did it also do the extended period of "thinking" right after you reinstalled the software?

Simmo19801 · Simmo19801 #3 (**permalink**)

02-06-2011, 12:43 AM

No after a reinstall of the software it restarts and boots fine from the power up, same as last time it will work how it should for a couple of weeks than lose its mind and think hard about booting.

It maybe the hard drive like you said?

Hope not...

harryb2448 · harryb2448 #4 (**permalink**)

02-06-2011, 01:03 AM

Sure sounds like failing hard drive. Download a little utility called SMARTReporter, version 2.5.6 and let it monitor the drive.

corecode->SMARTReporter

Better the hard drive than a logic board!

Simmo19801 · Simmo19801 #5 (**permalink**)

02-06-2011, 01:06 AM

Sure, thanks for the help.

Kevriano · Kevriano #6 (**permalink**)

02-06-2011, 01:53 AM

I agree the HD is most likely to blame here. Not really any other reason I can think of either.

TattooedMac · TattooedMac #7 (**permalink**)

02-06-2011, 02:05 AM

Quote:

Originally Posted by Simmo19801

What is causing this? I don't visit unknown sites, I shutdown and look after it properly... Is it the heat lately as we have had some 40 degree days here in Sydney.

Not the heat mate as i live a few k's down the road and my MBP is aye ok !!!!!

Quote:

Originally Posted by Simmo19801

Has been in my ownership for 6 months will be lucky to reach 12 at this rate.

Have faith. Take it into the Bondi store get them to check it over and jump in the ocean for a swim and cool down a bit

I agree on the HD as well. As i said have faith as this could happen to any PC you own .......

Cheers

Simmo19801 · Simmo19801 #8 (**permalink**)

02-06-2011, 03:05 AM

hahaha im chilled now, just annoying when you lose 80gig of music>My fault for not backing it up.

Yeah Bondi will do mate.

They are the best, never ever go back to windows again...

TattooedMac · TattooedMac #9 (**permalink**)

02-06-2011, 03:19 AM

HAHA good to hear mate.
It would be annoying to lose 80gb music but if you need a good back up strategy, Mcbie has written a well thought out sticky that might come in handy too you

Backup, backup, backup.

Windows ?? what, why, how and when lol

I know what ya mean there . . . . Post back once you have taken it in to the boys/girls @ Bondi and let us know the results

Cheers

toMACsh · toMACsh #10 (**permalink**)

02-06-2011, 08:39 AM

Quote:

Originally Posted by Simmo19801

The system is the older model,

There you go; self-diagnosed. They wear out.

Ramimac1 · Ramimac1 #11 (**permalink**)

02-06-2011, 11:26 AM

I have a question for the panel about this. as a long time PC Tech. I have seen this also be ram that can cause this. sounds like the files are getting corrupt in some way. Just my two cents. But I would agree most likely the hard drive, The cash on the drive per say could be the culprit in corrupting the files.

harryb2448 · harryb2448 #12 (**permalink**)

02-06-2011, 04:02 PM

Cash? Must be a Windows Tech! Wonder if he means cache?

6string · 6string #13 (**permalink**)

02-06-2011, 06:34 PM

Quote:

Originally Posted by harryb2448

Cash? Must be a Windows Tech! Wonder if he means cache?

Counterfeit Cache?

Simmo19801 #1 (permalink)
Member Since: Feb 05, 2011 Location: Sydney, Australia. Posts: 8 Mac Specs: 2.16 GHz Intel Core 2 Duo, 2 GB Ram	02-06-2011, 12:13 AM I'm starting to lose faith in Apple due to problems with my i-mac. Can someone tell me what is going on??? To start off this is the second time in two weeks i've had to reinstall snow leopard, the first time I lost everything (all my music from not using the time machine and backing it up). Out of the blue one morning I turned it on and all I got for the 4 hours was the the white screen with apple symbol and the little turning symbol.. turning, turning, thinking, thinking... But it didn't boot?? I looked up the diagnosis problems on google and in these forums from my i-phone. 1. I disconnected all USB items and held my finger on power button to restart again... Still was thinking, thinking for two hours and nothing. 2. I booted from the install disk, ran repair in utilities, repaired restarted, still no boot. It was thinking, thinking for three hours. 3. By the end of it I was peed and just wiped the hard drive again and reinstalled snowy again. What is causing this? I don't visit unknown sites, I shutdown and look after it properly... Is it the heat lately as we have had some 40 degree days here in Sydney. If some-one has a solution as to why it wont boot on startup I would greatly appreciate it, as i'm a graphic designer and I cant afford to keep wasting my time reformatting every week. The system is the older model, Dual Intel processor i-mac, 250 gig, 2 MB of ram upgraded to snow leopard. 10.6. Has been in my ownership for 6 months will be lucky to reach 12 at this rate. Last edited by bobtomay; 02-06-2011 at 09:09 AM.
	QUOTE Thanks

Slydude #2 (permalink)
Member Since: Nov 15, 2009 Location: North Louisiana, USA Posts: 3,880 Mac Specs: 2.8 GHz MacBook Pro 10.8,3 8 GB mem, 2.66 GHz Mac Pro - Dead, iPhone 4	02-06-2011, 12:36 AM If your machine boots properly from the DVD drive when you reinstalled the system software I suspect that there may be an issue with the hard drive.I've gotten that screen for a bit longer than usual after installing something new but never that long. Did it also do the extended period of "thinking" right after you reinstalled the software? Sylvester Roque Former Contributing Editor About This Particular Macintosh No matter what time it is where I am it's early morning somewhere in the world. At that hour of the morning follow my advice at your own risk. Anything sounds good before your first cup of coffee
	QUOTE Thanks

harryb2448 #4 (permalink)
Member Since: Nov 28, 2007 Location: Nambucca Heads Australia Posts: 14,074 Mac Specs: iMac i5 2.7GHz OS X.8.3	02-06-2011, 01:03 AM Sure sounds like failing hard drive. Download a little utility called SMARTReporter, version 2.5.6 and let it monitor the drive. corecode->SMARTReporter Better the hard drive than a logic board! *Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!*
	QUOTE Thanks

Kevriano #6 (permalink)
Member Since: Jul 02, 2006 Location: Crawley, England Posts: 4,560 Mac Specs: 20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.	02-06-2011, 01:53 AM I agree the HD is most likely to blame here. Not really any other reason I can think of either. Try my custom Mac Forums Search Engine: Mac Forums Google Search Please use the reputation system if you consider any help given useful (it's the little ✓/✘ on the left <---)
	QUOTE Thanks

TattooedMac #9 (permalink)
Member Since: May 19, 2009 Location: Western Astraya Posts: 6,450 Mac Specs: 13"MBP 2.9Ghz Intel Core i7 10.8.3 ~ iPhone5 6.1.3 ~ iPad Mini 6.1.3 ~ ATV2 5.2.1	02-06-2011, 03:19 AM HAHA good to hear mate. It would be annoying to lose 80gb music but if you need a good back up strategy, Mcbie has written a well thought out sticky that might come in handy too you Backup, backup, backup. Windows ?? what, why, how and when lol I know what ya mean there . . . . Post back once you have taken it in to the boys/girls @ Bondi and let us know the results Cheers Dont forget to use the Reputation System if someone has helped you out !!! “I have absolutely no pleasure in the stimulants in which I sometimes so madly indulge. It has not been in the pursuit of pleasure that I have periled life and reputation and reason. It has been the desperate attempt to escape from torturing memories, from a sense of insupportable loneliness and a dread of some strange impending doom ….”― Edgar Allan Poe
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Simmo19801 #5 (permalink)
Member Since: Feb 05, 2011 Location: Sydney, Australia. Posts: 8 Mac Specs: 2.16 GHz Intel Core 2 Duo, 2 GB Ram	02-06-2011, 01:06 AM Sure, thanks for the help.
	QUOTE Thanks

Simmo19801 #8 (permalink)
Member Since: Feb 05, 2011 Location: Sydney, Australia. Posts: 8 Mac Specs: 2.16 GHz Intel Core 2 Duo, 2 GB Ram	02-06-2011, 03:05 AM hahaha im chilled now, just annoying when you lose 80gig of music>My fault for not backing it up. Yeah Bondi will do mate. They are the best, never ever go back to windows again...
	QUOTE Thanks

Ramimac1 #11 (permalink)
Member Since: Dec 29, 2010 Location: Las Vegas Posts: 263 Mac Specs: 2010 i3 27" 16gb Ram	02-06-2011, 11:26 AM I have a question for the panel about this. as a long time PC Tech. I have seen this also be ram that can cause this. sounds like the files are getting corrupt in some way. Just my two cents. But I would agree most likely the hard drive, The cash on the drive per say could be the culprit in corrupting the files. Old time Computer Hardware Tech Ohh My Typing Sucks Live with it Snoopy is the Man !!!
	QUOTE Thanks

harryb2448 #12 (permalink)
Member Since: Nov 28, 2007 Location: Nambucca Heads Australia Posts: 14,074 Mac Specs: iMac i5 2.7GHz OS X.8.3	02-06-2011, 04:02 PM Cash? Must be a Windows Tech! Wonder if he means cache? *Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!*
	QUOTE Thanks

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