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  1. #1

    Member Since
    Jan 05, 2011
    Software-update crashes

    I'm unable to execute a software update on my macbook pro (OSX 10.6)

    It starts searching for new software and then crashes. This is the crash log:

    Does anyone has an idea what might be the problem?


  2. #2

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia
    iMac i5 2.7GHz, 16GB memory, OS 10.11
    G'day and welcome to the forums.

    Go to the Apple web site and download the OS X.6.5 combo updater and run that. Be patient it is a big download:-

    Mac OS X v10.6.5 Update (Combo)
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    2012 13" MBP (2.5 i5, 8GB)
    The exc_bad_access you see in the crash log means that SU is trying to access memory it shouldn't be (I think). Try restarting your machine and running SU again. If that doesn't work, we can run SU from the command line and hope that it installs an update that fixes the issue.
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