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OS X - Operating System General OS operation information and support

SOS, I got a problem with my macbook pro!


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immanuelsun

 
Member Since: Dec 29, 2010
Posts: 9
immanuelsun is on a distinguished road

immanuelsun is offline
You need to restart you computer, press the power button until it shuts down......

I got this when I was surfing the internet with safari as usual. Then I restarted and copy the detail of the failure as following:

Interval Since Last Panic Report: 248169 sec
Panics Since Last Report: 1
Anonymous UUID: EA4A7B43-C8F1-41CD-A9FF-3D5881BF09BF

Sun Jan 2 10:23:28 2011
panic(cpu 2 caller 0x2a8ac2): Kernel trap at 0x011ed761, type 0=divide error, registers:
CR0: 0x8001003b, CR2: 0x7cc11010, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x00000003, ECX: 0x00000020, EDX: 0x00000000
CR2: 0x7cc11010, EBP: 0x54eb2998, ESI: 0x00000000, EDI: 0x00000000
EFL: 0x00010246, EIP: 0x011ed761, CS: 0x00000008, DS: 0x09ee0010
Error code: 0x00000000

Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x54eb27a8 : 0x21b449 (0x5cf438 0x54eb27dc 0x2238a5 0x0)
0x54eb27f8 : 0x2a8ac2 (0x59148c 0x11ed761 0x0 0x59159a)
0x54eb28d8 : 0x29e9a8 (0x54eb28f0 0x0 0x54eb2998 0x11ed761)
0x54eb28e8 : 0x11ed761 (0xe 0x48 0x10 0x290010)
0x54eb2998 : 0x11ee4e3 (0x0 0x0 0x4 0x3)
0x54eb2a78 : 0x11ee7e6 (0x9f41400 0x9f4168c 0x21 0x29)
0x54eb2a98 : 0x11cd504 (0x9f41400 0x9f4168c 0xabeb000 0x1)
0x54eb2ab8 : 0x11d0d8c (0x9f41400 0xabeb000 0x1 0x55729d)
0x54eb2b68 : 0x11cd9d5 (0x9f41400 0x0 0x54eb2bcc 0x54eb2bc8)
0x54eb2be8 : 0x562b92 (0x9f41400 0x0 0x54eb2e3c 0x54eb2c78)
0x54eb2c38 : 0x5633ef (0x12071e0 0x9f41400 0x94d5988 0x1)
0x54eb2c88 : 0x563c9c (0x9f41400 0x10 0x54eb2cd0 0x0)
0x54eb2da8 : 0x28499c (0x9f41400 0x10 0x94d5988 0x1)
0x54eb3e58 : 0x21d7eb (0x94d5960 0xa6125a0 0xe3678 0xb707)
0x54eb3e98 : 0x210977 (0x94d5900 0x0 0x9f72070 0x9416810)
0x54eb3ef8 : 0x216bda (0x94d5900 0x0 0x0 0x0)
0x54eb3f78 : 0x293dd1 (0x890a008 0x0 0x0 0x0)
0x54eb3fc8 : 0x29f48d (0x890a004 0x1 0x10 0x8cb0ba4)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelHDGraphics(6.1.4)@0x11c 5000->0x1271fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x92d000
dependency: com.apple.iokit.IONDRVSupport(2.1)@0x95f000
dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x93e000

BSD process name corresponding to current thread: Safari

Mac OS version:
10D2101a

Kernel version:
Darwin Kernel Version 10.3.1: Mon Mar 22 15:13:15 PDT 2010; root:xnu-1504.3.52~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 839944422817
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xfd9000, size 0x12288) - last unloaded 178128649989
loaded kexts:
com.apple.nke.pptp 1.5 - last loaded 754447491620
com.apple.nke.l2tp 1.5
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AGPM 100.10.25
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.8.4fc3
com.apple.driver.AppleMikeyDriver 1.8.4fc3
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AudioAUUC 1.4
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.driver.AppleIntelHDGraphics 6.1.4
com.apple.driver.AppleIntelHDGraphicsFB 6.1.4
com.apple.kext.AppleSMCLMU 1.5.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.ACPI_SMC_PlatformPlugin 4.1.1d0
com.apple.GeForce 6.1.4
com.apple.driver.AppleLPC 1.4.11
com.apple.driver.AppleGraphicsControl 2.8.61
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleUSBCardReader 2.5.3
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.AppleIRController 303
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.2
com.apple.iokit.IOAHCIBlockStorage 1.6.1
com.apple.driver.AppleUSBHub 3.9.7
com.apple.driver.AppleFWOHCI 4.5.7
com.apple.driver.AirPortBrcm43224 423.14.7
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 3.9.7
com.apple.driver.AppleUSBUHCI 3.9.6
com.apple.driver.AppleAHCIPort 2.1.1
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.5
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClien t 104.4.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 104.4.0
com.apple.nke.ppp 1.5
com.apple.driver.DspFuncLib 1.8.4fc3
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.2f5
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.8.4fc3
com.apple.iokit.IOHDAFamily 1.8.4fc3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.1d0
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.1.4
com.apple.NVDAResman 6.1.4
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.2f5
com.apple.driver.AppleUSBBluetoothHCIController 2.3.2f5
com.apple.iokit.IOBluetoothFamily 2.3.2f5
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.2
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.AppleUSBMultitouch 204.13
com.apple.iokit.IOUSBHIDDriver 3.9.6
com.apple.driver.AppleUSBMergeNub 3.9.6
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.2
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.3
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.2
com.apple.iokit.IOUSBUserClient 3.9.6
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 3.9.7
com.apple.iokit.IOAHCIFamily 2.0.3
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.2
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0A, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.14.7)
Bluetooth: Version 2.3.2f5, 2 service, 2 devices, 1 incoming serial ports
Serial ATA Device: ST9500420AS, 465.76 GB
Serial ATA Device: MAT****ADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: USB 2.0 Hub [MTT], 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0201, 0xfa140000
USB Device: USB Gaming Mouse, 0x046d (Logitech Inc.), 0xc049, 0xfa147000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000



I cannot get it so I post it here asking for help. Please, thank you.
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immanuelsun

 
Member Since: Dec 29, 2010
Posts: 9
immanuelsun is on a distinguished road

immanuelsun is offline
By the way, my OS version is Mac OS X 10.6.3 in a MC371.
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chscag

 
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The kernel panic is being caused by Safari. Make sure you update Safari to the latest and also OS X to 10.6.5. See if that helps. If not, go into Safari and remove all the add ons and extensions (if you have any installed) and run it alone.
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immanuelsun

 
Member Since: Dec 29, 2010
Posts: 9
immanuelsun is on a distinguished road

immanuelsun is offline
Quote:
Originally Posted by chscag View Post
The kernel panic is being caused by Safari. Make sure you update Safari to the latest and also OS X to 10.6.5. See if that helps. If not, go into Safari and remove all the add ons and extensions (if you have any installed) and run it alone.
Thank you very much. I'll try it.
QUOTE Thanks

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