12-11-2010, 08:28 PM #1
Software Crash when trying to Print – Canon MP640
- Member Since
- Dec 11, 2010
Just trying to decipher what's happening to me over here. Looks to be maybe a plug-in issue and seeing if anyone has experienced the same problems.
Every time I try and print a file to my Canon MP640, the program (word, Excel, Safari, FF, etc) crashes. After trolling the web, I can't see any similar instances. Prompt window comes up and explains it may be an issue with the Canon IJ network tool. Tried to determine if I have any conflicts with my OS but haven't come across anything yet.
Appreciate any feedback. SUPER FRUSTRATING!!
12-11-2010, 10:53 PM #2
- Member Since
- Jan 23, 2008
- Fort Worth, Texas
- 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
The only thing I can suggest is to completely remove the MP 640 and all the Canon software including drivers and do a reinstall. Visit the Canon site for the latest OS X drivers and network software. It's possible you have the latest on the disk you got with the MP 640, but check anyway.
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