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  1. #1


    Member Since
    Apr 24, 2010
    Posts
    18
    How to find/delete "HP Product Research" and "Event Handler"?
    My power mac G5 osx 10.5 is starting up with processes-
    "HP Event Handler" and
    "HP Product Research"

    But I don't have any HP products that would make these programs relevant. Not only that but I deleted the HP folder from my applications folder. Yet these two programs still start up. And they are not in my startup list or anywhere else on the computer.

    How do I delete and/or find them to delete?

  2. #2

    cradom's Avatar
    Member Since
    Feb 14, 2004
    Location
    Groves, Texas
    Posts
    4,402
    Specs:
    13in macbook - 10.11 --- 21in. iMac 10.11 --- HP win 8
    Try looking in /Library/LaunchAgents or /Library/LaunchDaemons. Also maybe in /Library/StartupItems.

  3. #3


    Member Since
    Apr 24, 2010
    Posts
    18
    Thanks for the tip, I Found an HP related file in /library/LaunchAgents and deleted it.

    It was-

    com.hp.launchurlagent.plist

    And I deleted this but still I have the two applications run on bootup!

    Also, I even went into the printer preferences and deleted every printer. Still I have the two applications.

    Any other ideas?

  4. #4

    cradom's Avatar
    Member Since
    Feb 14, 2004
    Location
    Groves, Texas
    Posts
    4,402
    Specs:
    13in macbook - 10.11 --- 21in. iMac 10.11 --- HP win 8
    Try looking in your Home folder /Library too. There are 2 /Library folders.

  5. #5


    Member Since
    Mar 25, 2014
    Posts
    1
    Smile
    Quote Originally Posted by john2in3 View Post
    My power mac G5 osx 10.5 is starting up with processes-
    "HP Event Handler" and "HP Product Research"
    But I don't have any HP products that would make these programs relevant. Not only that but I deleted the HP folder from my applications folder. Yet these two programs still start up. And they are not in my startup list or anywhere else on the computer. How do I delete and/or find them to delete?
    /Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app
    Well, that's how it works on a late '08. The app is almost always running so go to Activity Monitor and force quit HP Product Research from there, then you'll be able to move the HP Product Research application right into the trash! After that, I'd just delete the entire "Customer Participation" folder. It's highly unlikely that there's anything in there that's of use to you. Unless you like Spyware....

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