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  1. #1


    Member Since
    Apr 24, 2010
    Posts
    18
    How to find/delete "HP Product Research" and "Event Handler"?
    My power mac G5 osx 10.5 is starting up with processes-
    "HP Event Handler" and
    "HP Product Research"

    But I don't have any HP products that would make these programs relevant. Not only that but I deleted the HP folder from my applications folder. Yet these two programs still start up. And they are not in my startup list or anywhere else on the computer.

    How do I delete and/or find them to delete?

  2. #2

    cradom's Avatar
    Member Since
    Feb 14, 2004
    Location
    Groves, Texas
    Posts
    4,728
    Specs:
    21in. iMac 10.11 --- HP Linux Mint 18
    Try looking in /Library/LaunchAgents or /Library/LaunchDaemons. Also maybe in /Library/StartupItems.

  3. #3


    Member Since
    Apr 24, 2010
    Posts
    18
    Thanks for the tip, I Found an HP related file in /library/LaunchAgents and deleted it.

    It was-

    com.hp.launchurlagent.plist

    And I deleted this but still I have the two applications run on bootup!

    Also, I even went into the printer preferences and deleted every printer. Still I have the two applications.

    Any other ideas?

  4. #4

    cradom's Avatar
    Member Since
    Feb 14, 2004
    Location
    Groves, Texas
    Posts
    4,728
    Specs:
    21in. iMac 10.11 --- HP Linux Mint 18
    Try looking in your Home folder /Library too. There are 2 /Library folders.

  5. #5


    Member Since
    Mar 25, 2014
    Posts
    1
    Smile
    Quote Originally Posted by john2in3 View Post
    My power mac G5 osx 10.5 is starting up with processes-
    "HP Event Handler" and "HP Product Research"
    But I don't have any HP products that would make these programs relevant. Not only that but I deleted the HP folder from my applications folder. Yet these two programs still start up. And they are not in my startup list or anywhere else on the computer. How do I delete and/or find them to delete?
    /Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app
    Well, that's how it works on a late '08. The app is almost always running so go to Activity Monitor and force quit HP Product Research from there, then you'll be able to move the HP Product Research application right into the trash! After that, I'd just delete the entire "Customer Participation" folder. It's highly unlikely that there's anything in there that's of use to you. Unless you like Spyware....

  6. #6


    Member Since
    Feb 14, 2017
    Posts
    2
    Help me please!
    I have the same problem and don't know how to fix it.

    Max os Sierra
    Deskjet 3630 Series

    Can you pls help?
    Thanks in advance

    Gerald

  7. #7

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    53,556
    Specs:
    Late 2013 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    Welcome to our forums.

    Did you read through this entire thread? Try to follow what has been suggested above.

  8. #8


    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    6,850
    Yup Charlie, here it comes again…

    Try using Find Any File.app and do some searches on the key words you're looking for.
    http://apps.tempel.org/FindAnyFile/

    It can also delete any required found items so tread carefully especially if you're not sure.





    - Patrick
    ==========

  9. #9


    Member Since
    Feb 14, 2017
    Posts
    2
    Thank you pm-r. I found the files deeply hidden and it worked. after deletion they dont show up draining the battery anymore. thank you very much.
    Gerald

  10. #10


    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    6,850
    Quote Originally Posted by GeraldEder View Post
    Thank you pm-r. I found the files deeply hidden and it worked. after deletion they dont show up draining the battery anymore. thank you very much.
    Gerald


    Good to hear and I'm glad it worked, so maybe I can still earn some more good scout or "brownie" points!!!

    Hopefully chscag et al won't get too tired of reading my accolades for using Find Any File.







    - Patrick
    ======

  11. #11

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    53,556
    Specs:
    Late 2013 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    Hopefully chscag et al won't get too tired of reading my accolades for using Find Any File.
    Naw, just send 10% of your earnings from the advertising and we'll forgive you.

  12. #12


    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    6,850
    Quote Originally Posted by chscag View Post
    Naw, just send 10% of your earnings from the advertising and we'll forgive you.


    I wish!!!




    - Patrick
    ======

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