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OS X - Operating System General OS operation information and support

Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!


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Markagt

 
Member Since: Oct 21, 2010
Posts: 8
Markagt is on a distinguished road

Markagt is offline
I bought a brand new macbook Pro 13" that came with snow leopard 10.6.4, after 2 month of using it i start getting Kernel Panic, i didn´t know what was it so when i took it to apple store they said that the hard drive was corrupted so they change it, a week later i start getting Kernel panic again, they have done test of software and hardware and they found nothing so they said it must be a program that a installed that caused it, is that possible? when i got my computer back i only installed skype and yahoo msn and i end up getting kernel panic too, (can skype or yahoo msn can cause kernel panic?), apple store is not being much help because they said its software so i don't know what else to do.

this is the error i get so i will happy if somebody know what this means:

Interval Since Last Panic Report: 127433 sec
Panics Since Last Report: 3
Anonymous UUID: AC864DA5-EB9E-46EE-BD5E-01B60C9B7058

Wed Oct 20 07:13:56 2010
panic(cpu 0 caller 0x2933b7): "pmap_pv_remove(0x891a32c,0x194d8000,0x13cd83, 0x13cd83066): pv not on hash, head: 0x891a32c, 0x194d8000"@/SourceCache/xnu/xnu-1504.5.30/osfmk/i386/pmap_internal.h:737
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x1053b58 : 0x21b456 (0x5cf870 0x1053b8c 0x2238b2 0x0)
0x1053ba8 : 0x2933b7 (0x58e6b8 0x891a32c 0x194d8000 0x0)
0x1053cd8 : 0x293754 (0x891a32c 0x1949b000 0x0 0x2a5d4d8)
0x1053d48 : 0x2608f1 (0x891a32c 0x1949b000 0x0 0x19510000)
0x1053e78 : 0x260e8c (0xffe00000 0x0 0x0 0x0)
0x1053eb8 : 0x22c3fe (0x8955ebc 0x0 0x0 0xffe00000)
0x1053f08 : 0x47737e (0x1417cdac 0x0 0x0 0x3618)
0x1053f58 : 0x4773ac (0x988ba80 0x0 0x8021ae4 0x8021aa0)
0x1053f78 : 0x4ed652 (0x988ba80 0x8021aa0 0x8021ae4 0x0)
0x1053fc8 : 0x29eef8 (0x80273c0 0x0 0x10 0x98a52e0)

BSD process name corresponding to current thread: Yahoo! Messenger

Mac OS version:
10D2125

Kernel version:
Darwin Kernel Version 10.3.2: Wed Mar 17 14:55:00 PDT 2010; root:xnu-1504.5.30~3/RELEASE_I386
System model name: MacBookPro7,1 (Mac-F222BEC8)

System uptime in nanoseconds: 22569187660764
2 pagetable corruption incident(s) detected, timeout: 1
Incident 0x0, reason: 0x10, action: 0x2, time: 0x1061f33301dc
Incident 0x0, reason: 0x10, action: 0x1, time: 0x1486cc67135d
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x11c6000, size 0x12288) - last unloaded 187825500759
loaded kexts:
com.manycamllc.driver.ManyCamDriver 0.0.9
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 27998769287
com.apple.driver.AGPM 100.11.6
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHDA 1.8.6f7
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AudioAUUC 1.4
com.apple.driver.AppleMikeyDriver 1.8.6f7
com.apple.driver.AppleBacklight 170.0.20
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.1.2d9
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.GeForce 6.1.2
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleIRController 303.5.1
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AirPortBrcm43224 424.16
com.apple.driver.AppleUSBHub 4.0.0
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleUSBEHCI 4.0.0
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleUSBOHCI 3.9.6
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleSMBIOS 1.5
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagementClien t 105.6.0
com.apple.driver.AppleIntelCPUPowerManagement 105.6.0
com.apple.driver.DspFuncLib 1.8.6f7
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.nvidia.nv50hal 6.1.2
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleHDAController 1.8.6f7
com.apple.iokit.IOHDAFamily 1.8.6f7
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.driver.IOPlatformPluginFamily 4.1.2d9
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.3f7
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleSMC 3.0.1d2
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.NVDAResman 6.1.2
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.3f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.3f7
com.apple.iokit.IOBluetoothFamily 2.3.3f7
com.apple.driver.AppleUSBMultitouch 204.13
com.apple.iokit.IOUSBHIDDriver 4.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IO80211Family 311.1
com.apple.driver.NVSMU 2.2.7
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOUSBFamily 4.0.0
com.apple.iokit.IOHIDFamily 1.6.3
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro7,1, BootROM MBP71.0039.B05, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.62f5
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.16 )
Bluetooth: Version 2.3.3f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MAT****ADVD-R UJ-898, 7.8 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x06300000


i have tried all this so far:

1) run the fsck pressing command +option S key
2) i have done option + command + R + P
3) i have run the disc pressing C key and check the softward, sometimes i get nothing and sometimes i get that some volume folder has move but it fixed it.
4) i have run the disk pressing D and sometimes i get nothing and sometimes i get this hardward error 4MEM/9/40000000:0XA9F75D18, apple said that that hardware error was cause because of a softward problems, is it possible?.
5) i have reinstall the Mac OS X software again without deleting the information i have, all the softward its up to date.
6) i have install Onyx and do check the softward all the time.

Another thing is that before they change the hard drive i also have problem with internet, apple store have check my airport card and they said its works fine, that i had that problem because of the driver, but i have notice something that on the internet bar signal some times i get a full signal but but internet runs slow, i told them that and they said that the bar signal shows that you have internet thats all and not the potential of the signal, is it true????

i will appreciate your help guys. thanks in advance.
QUOTE Thanks
Markagt

 
Member Since: Oct 21, 2010
Posts: 8
Markagt is on a distinguished road

Markagt is offline
I bought a brand new macbook Pro 13" that came with snow leopard 10.6.4, after 2 month of using it i start getting Kernel Panic, i didn´t know what was it so when i took it to apple store they said that the hard drive was corrupted so they change it, a week later i start getting Kernel panic again, they have done test of software and hardware and they found nothing so they said it must be a program that a installed that caused it, is that possible? when i got my computer back i only installed skype and yahoo msn and i end up getting kernel panic too, (can skype or yahoo msn can cause kernel panic?), apple store is not being much help because they said its software so i don't know what else to do.

this is the error i get so i will happy if somebody know what this means:

Interval Since Last Panic Report: 127433 sec
Panics Since Last Report: 3
Anonymous UUID: AC864DA5-EB9E-46EE-BD5E-01B60C9B7058

Wed Oct 20 07:13:56 2010
panic(cpu 0 caller 0x2933b7): "pmap_pv_remove(0x891a32c,0x194d8000,0x13cd83, 0x13cd83066): pv not on hash, head: 0x891a32c, 0x194d8000"@/SourceCache/xnu/xnu-1504.5.30/osfmk/i386/pmap_internal.h:737
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x1053b58 : 0x21b456 (0x5cf870 0x1053b8c 0x2238b2 0x0)
0x1053ba8 : 0x2933b7 (0x58e6b8 0x891a32c 0x194d8000 0x0)
0x1053cd8 : 0x293754 (0x891a32c 0x1949b000 0x0 0x2a5d4d8)
0x1053d48 : 0x2608f1 (0x891a32c 0x1949b000 0x0 0x19510000)
0x1053e78 : 0x260e8c (0xffe00000 0x0 0x0 0x0)
0x1053eb8 : 0x22c3fe (0x8955ebc 0x0 0x0 0xffe00000)
0x1053f08 : 0x47737e (0x1417cdac 0x0 0x0 0x3618)
0x1053f58 : 0x4773ac (0x988ba80 0x0 0x8021ae4 0x8021aa0)
0x1053f78 : 0x4ed652 (0x988ba80 0x8021aa0 0x8021ae4 0x0)
0x1053fc8 : 0x29eef8 (0x80273c0 0x0 0x10 0x98a52e0)

BSD process name corresponding to current thread: Yahoo! Messenger

Mac OS version:
10D2125

Kernel version:
Darwin Kernel Version 10.3.2: Wed Mar 17 14:55:00 PDT 2010; root:xnu-1504.5.30~3/RELEASE_I386
System model name: MacBookPro7,1 (Mac-F222BEC8)

System uptime in nanoseconds: 22569187660764
2 pagetable corruption incident(s) detected, timeout: 1
Incident 0x0, reason: 0x10, action: 0x2, time: 0x1061f33301dc
Incident 0x0, reason: 0x10, action: 0x1, time: 0x1486cc67135d
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x11c6000, size 0x12288) - last unloaded 187825500759
loaded kexts:
com.manycamllc.driver.ManyCamDriver 0.0.9
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 27998769287
com.apple.driver.AGPM 100.11.6
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHDA 1.8.6f7
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AudioAUUC 1.4
com.apple.driver.AppleMikeyDriver 1.8.6f7
com.apple.driver.AppleBacklight 170.0.20
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.1.2d9
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.GeForce 6.1.2
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleIRController 303.5.1
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AirPortBrcm43224 424.16
com.apple.driver.AppleUSBHub 4.0.0
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleUSBEHCI 4.0.0
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleUSBOHCI 3.9.6
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleSMBIOS 1.5
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagementClien t 105.6.0
com.apple.driver.AppleIntelCPUPowerManagement 105.6.0
com.apple.driver.DspFuncLib 1.8.6f7
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.nvidia.nv50hal 6.1.2
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleHDAController 1.8.6f7
com.apple.iokit.IOHDAFamily 1.8.6f7
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.driver.IOPlatformPluginFamily 4.1.2d9
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.3f7
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleSMC 3.0.1d2
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.NVDAResman 6.1.2
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.3f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.3f7
com.apple.iokit.IOBluetoothFamily 2.3.3f7
com.apple.driver.AppleUSBMultitouch 204.13
com.apple.iokit.IOUSBHIDDriver 4.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IO80211Family 311.1
com.apple.driver.NVSMU 2.2.7
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOUSBFamily 4.0.0
com.apple.iokit.IOHIDFamily 1.6.3
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro7,1, BootROM MBP71.0039.B05, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.62f5
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.16 )
Bluetooth: Version 2.3.3f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MAT****ADVD-R UJ-898, 7.8 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x06300000

i have tried all this so far:

1) run the fsck pressing command +option S key
2) i have done option + command + R + P
3) i have run the disc pressing C key and check the softward, sometimes i get nothing and sometimes i get that some volume folder has move but it fixed it.
4) i have run the disk pressing D and sometimes i get nothing and sometimes i get this hardward error 4MEM/9/40000000:0XA9F75D18, apple said that that hardware error was cause because of a softward problems, is it possible?.
5) i have reinstall the Mac OS X software again without deleting the information i have, all the softward its up to date.
6) i have install Onyx and do check the softward all the time.

Another thing is that before they change the hard drive i also have problem with internet, apple store have check my airport card and they said its works fine, that i had that problem because of the driver, but i have notice something that on the internet bar signal some times i get a full signal but but internet runs slow, i told them that and they said that the bar signal shows that you have internet thats all and not the potential of the signal, is it true????

i will appreciate your help guys. thanks in advance.
QUOTE Thanks
bobtomay

 
bobtomay's Avatar
 
Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 25,062
bobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond repute
Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

bobtomay is offline
Note: Merged crossposts... again.

Quote:
Originally Posted by Markagt View Post
... when i got my computer back i only installed skype and yahoo msn and i end up getting kernel panic too, (can skype or yahoo msn can cause kernel panic?)
Yes

Quote:
...this is the error i get so i will happy if somebody know what this means:


That right there indicates it is Yahoo Messenger that is running when the KP occurs.

Since you say you have only installed 2 apps, the troubleshooting method is to quit using both those apps and find out do you get a kernel panic. This includes removing them from your startup menu if they are located there so that don't launch at start up. Then try one at a time to see which one is causing it.
QUOTE Thanks
Markagt

 
Member Since: Oct 21, 2010
Posts: 8
Markagt is on a distinguished road

Markagt is offline
thanks for your reply, i will uninstall both programs and see what happened, i have been saving all the kernel panic reports and some of them came out with this:

BSD process name corresponding to current thread: Dock

BSD process name corresponding to current thread: Safari

i dont remember if those were before or after i updated the software but i will check it out in a future when i get one.

thanks again for your help.
QUOTE Thanks
bobtomay

 
bobtomay's Avatar
 
Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 25,062
bobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond repute
Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

bobtomay is offline
After that and you still get them, it's time to try your RAM, one stick at a time.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
QUOTE Thanks
Markagt

 
Member Since: Oct 21, 2010
Posts: 8
Markagt is on a distinguished road

Markagt is offline
hi, i have kernel panic problems on my macbook pro 13¨ os x 10.6.4, and the guys from apple told me that i have it because of a software issue but i keep getting this ramdom hardware error: 4MEM/9/40000000:0XA9F75D18, apple said that this error thats shows only when i do a hardware extended test (sometimes it shows sometimes not) was caused by a software.

i have been told that hadware test has nothing to do with software issues, does anybody knows what this error means 4MEM/9/40000000:0XA9F75D18??

thanks for your help.
QUOTE Thanks
chscag

 
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Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 40,273
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As moderator bobtomay already advised you, check your memory modules. That hardware error is a memory error. Remove the modules one at a time to see if that stops the KP. In other words, leave one module in while removing the other; do it for both modules.
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Markagt

 
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Hey i just want to say thanks you guys for your help, finally the guys from apple change my memory RAM and i got zero kernel panic.

i also reinstall all the software again because it sometimes it was freezing sometimes and it didn't let do anything, i suppose it was because of a virus but anyway i erase my hard disk and reinstall the software and its smooth now :-)

Just one thing, i have a mackbook Pro 13¨ with snow leopard and i have the original CDS, as i reinstall the software it didn't install Ilife, iphoto, imovie and garage band, where do i find it? because this model comes with it but as an optional but i cant find it on the cd.

i went to optional installation on the cd and have applications like languages, ipod, applications but i don't find the imovie or the others.

do you guys know where is it?

and once again thanks thanks thanks for helping me with kernel problem :-)
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They are in the Optional Install folder.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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Markagt

 
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I have a question with time machine, i use it to save all my info and all the time when i checked what i have saved i found it on my external backup disc under USER and click on my name and everything i have saved was there, now that i have activated filevault when i go to my external back up disk and check on USER i don't find it, so where where is actually all the back up made by timemachine when filevault its activated???? because i cant fine anything, i have check all the backup files made and found nothing, i only found it on the backup made before i activate filevault.

thanks.
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hadisignal

 
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What is Error :::

Interval Since Last Panic Report: 25 sec
Panics Since Last Report: 1
Anonymous UUID: 5DEE1EB8-BBA9-48AB-BC2D-284811C93F95

Fri Aug 12 19:43:58 2011
panic(cpu 0 caller 0x2a6ac2): Kernel trap at 0x582871fc, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000018, CR3: 0x1a836000, CR4: 0x000006e8
EAX: 0x00000000, EBX: 0x00000000, ECX: 0x00000000, EDX: 0x06f80004
CR2: 0x00000018, EBP: 0x5799bc78, ESI: 0x07fa3800, EDI: 0x07fa3800
EFL: 0x00010246, EIP: 0x582871fc, CS: 0x00000008, DS: 0x00290010
Error code: 0x00000000

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5799ba88 : 0x21acfa (0x5ce650 0x5799babc 0x223156 0x0)
0x5799bad8 : 0x2a6ac2 (0x590a50 0x582871fc 0xe 0x590c1a)
0x5799bbb8 : 0x29c968 (0x5799bbd0 0x7f89f80 0x5799bc78 0x582871fc)
0x5799bbc8 : 0x582871fc (0xe 0x48 0x10 0x57990010)
0x5799bc78 : 0x5822bfb8 (0x0 0x7f89f80 0x818e5e0 0x8161e20)
0x5799bc98 : 0x57e40189 (0x7fa3800 0x57e45304 0x818e5e0 0x0)
0x5799bd08 : 0x57e3cb98 (0x7fa3800 0x5799bdcc 0x74351f4 0x4a7632a3)
0x5799bd38 : 0x5330cf (0x7fa3800 0x74351f4 0x74351f4 0x0)
0x5799bd88 : 0x563a86 (0x7fa3800 0x74351f4 0x74351f4 0x0)
0x5799bde8 : 0x284883 (0x7fa3800 0x74351f4 0x0 0x0)
0x5799be58 : 0x21d09c (0x805f768 0x77c4284 0x805f76c 0x805f7a4)
0x5799be98 : 0x210234 (0x805f700 0x5799bedc 0x744c8f8 0x5799bed0)
0x5799bef8 : 0x216497 (0x805f700 0x0 0x0 0x0)
0x5799bf78 : 0x2922ba (0x6b081c8 0x0 0x0 0x0)
0x5799bfc8 : 0x29d44d (0x6b081c4 0x0 0x29c69b 0x6b081c4)
Kernel Extensions in backtrace (with dependencies):
com.apple.NVDAResman(6.0.0)@0x58228000->0x584bbfff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x50e4b000
dependency: com.apple.iokit.IONDRVSupport(2.0)@0x57ded000
dependency: com.apple.iokit.IOGraphicsFamily(2.0)@0x57e2f000
com.apple.iokit.IOGraphicsFamily(2.0)@0x57e2f000->0x57e4cfff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x50e4b000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
10A432

Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: MacBookPro7,1 (Mac-F222BEC8)

System uptime in nanoseconds: 125486336092
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.InternalModemSupport 2.6.0
com.apple.driver.AppleTyMCEDriver 1.0.1d8
com.apple.driver.AppleIntelYonahProfile 14
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDA 1.7.4a1
com.apple.driver.AppleGraphicsControl 2.8.16
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AudioIPCDriver 1.1.0
com.apple.driver.AppleUpstreamUserClient 3.0.5
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.4.5d1
com.apple.driver.AppleIRController 161
com.apple.driver.AppleBacklight 170.0.2
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0a20
com.apple.GeForce 6.0.0
com.apple.driver.DiskImages.SparseDiskImage 281
com.apple.driver.DiskImages.ReadWriteDiskImage 281
com.apple.driver.DiskImages.UDIFDiskImage 281
com.apple.driver.DiskImages.RAMBackingStore 281
com.apple.driver.DiskImages.HTTPBackingStore 281
com.apple.driver.DiskImages.FileBackingStore 281
com.apple.driver.AppleUSBTCButtons 1.8.0b4
com.apple.driver.AppleUSBTCKeyEventDriver 1.8.0b4
com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
com.apple.driver.AppleUSBCardReader 2.5.0
com.apple.iokit.SCSITaskUserClient 2.5.0
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.5.0
com.apple.driver.AppleFWOHCI 4.3.4
com.apple.driver.AppleUSBOHCI 3.7.5
com.apple.driver.AppleUSBHub 3.7.8
com.apple.driver.AirPortBrcm43xx 410.91.20
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleAHCIPort 2.0.0
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClien t 90.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.0.11
com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
com.apple.driver.AppleProfileReadCounterAction 17 - last loaded 125418815801
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 73.0
com.apple.driver.AppleHDAPlatformDriver 1.7.4a1
com.apple.iokit.IOBluetoothSerialManager 2.2f18
com.apple.iokit.IOSerialFamily 10.0.2
com.apple.driver.AppleHDAHardwareConfigDriver 1.7.4a1
com.apple.driver.DspFuncLib 1.7.4a1
com.apple.iokit.IOAudioFamily 1.7.0fc16
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.7.4a1
com.apple.iokit.IOHDAFamily 1.7.4a1
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.AppleProfileFamily 40
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 3.4.0a20
com.apple.NVDAResman 6.0.0
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.driver.DiskImages.KernelBacked 281
com.apple.driver.BroadcomUSBBluetoothHCIController 2.2f18
com.apple.driver.AppleUSBBluetoothHCIController 2.2f18
com.apple.iokit.IOBluetoothFamily 2.2f18
com.apple.driver.AppleUSBMultitouch 200.20
com.apple.iokit.IOUSBHIDDriver 3.7.5
com.apple.iokit.IOUSBMassStorageClass 2.5.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.5.0
com.apple.driver.AppleUSBMergeNub 3.7.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOAHCISerialATAPI 1.2.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.0
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOUSBUserClient 3.7.5
com.apple.iokit.IO80211Family 300.20
com.apple.iokit.IONetworkingFamily 1.8
com.apple.iokit.IOAHCIFamily 2.0.0
com.apple.iokit.IOUSBFamily 3.7.8
com.apple.iokit.IOHIDFamily 1.6.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.0f18, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 232.89 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N, 7.24 GB
USB Device: Patriot Memory, 0x13fe (Phison Electronics Corp.), 0x3800, 0x24100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000
QUOTE Thanks
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Quote:
Originally Posted by chas_m View Post
Hmmm ... I wonder if this has anything to do with it??
Very nice! The Apple techs/Genius's must be having lots of fun with this.

User takes their computer to the Apple Store due to kernel panics...Apple tech/Genius looks at the kernel panic report...and sees the "Don't Steal Mac OS X 7.0.0"!

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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hadisignal

 
Member Since: Aug 12, 2011
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think when I installed Mac
And does not allow , Kernel Panic Error

Interval Since Last Panic Report: 25 sec

Panics Since Last Report: 1

Anonymous UUID: 5DEE1EB8-BBA9-48AB-BC2D-284811C93F95




Fri Aug 12 19:43:58 2011

panic(cpu 0 caller 0x2a6ac2): Kernel trap at 0x582871fc, type 14=page fault, registers:
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bobtomay

 
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The "Don't steal Mac OS X" kext is loaded at boot up by default - Snow Leopard is when I first noticed it on my MBP - nothing new there.

When is this occurring?
During installation?
You already had OS X installed and operating properly and this is a new error at boot?

Have you installed new memory?
Have you unplugged all external devices attached to the machine?
The USB Device - Patriot memory has me wondering also.

But, it looks like a graphics issue to me.
And found at least a couple of these reports from the beta versions of Lion.

Where did this copy of Lion come from?

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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Thanks a Lottttt ...
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