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  1. #1
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!

    Member Since
    Oct 21, 2010
    Posts
    8
    Unhappy Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!
    I bought a brand new macbook Pro 13" that came with snow leopard 10.6.4, after 2 month of using it i start getting Kernel Panic, i didn´t know what was it so when i took it to apple store they said that the hard drive was corrupted so they change it, a week later i start getting Kernel panic again, they have done test of software and hardware and they found nothing so they said it must be a program that a installed that caused it, is that possible? when i got my computer back i only installed skype and yahoo msn and i end up getting kernel panic too, (can skype or yahoo msn can cause kernel panic?), apple store is not being much help because they said its software so i don't know what else to do.

    this is the error i get so i will happy if somebody know what this means:

    Interval Since Last Panic Report: 127433 sec
    Panics Since Last Report: 3
    Anonymous UUID: AC864DA5-EB9E-46EE-BD5E-01B60C9B7058

    Wed Oct 20 07:13:56 2010
    panic(cpu 0 caller 0x2933b7): "pmap_pv_remove(0x891a32c,0x194d8000,0x13cd83, 0x13cd83066): pv not on hash, head: 0x891a32c, 0x194d8000"@/SourceCache/xnu/xnu-1504.5.30/osfmk/i386/pmap_internal.h:737
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x1053b58 : 0x21b456 (0x5cf870 0x1053b8c 0x2238b2 0x0)
    0x1053ba8 : 0x2933b7 (0x58e6b8 0x891a32c 0x194d8000 0x0)
    0x1053cd8 : 0x293754 (0x891a32c 0x1949b000 0x0 0x2a5d4d8)
    0x1053d48 : 0x2608f1 (0x891a32c 0x1949b000 0x0 0x19510000)
    0x1053e78 : 0x260e8c (0xffe00000 0x0 0x0 0x0)
    0x1053eb8 : 0x22c3fe (0x8955ebc 0x0 0x0 0xffe00000)
    0x1053f08 : 0x47737e (0x1417cdac 0x0 0x0 0x3618)
    0x1053f58 : 0x4773ac (0x988ba80 0x0 0x8021ae4 0x8021aa0)
    0x1053f78 : 0x4ed652 (0x988ba80 0x8021aa0 0x8021ae4 0x0)
    0x1053fc8 : 0x29eef8 (0x80273c0 0x0 0x10 0x98a52e0)

    BSD process name corresponding to current thread: Yahoo! Messenger

    Mac OS version:
    10D2125

    Kernel version:
    Darwin Kernel Version 10.3.2: Wed Mar 17 14:55:00 PDT 2010; root:xnu-1504.5.30~3/RELEASE_I386
    System model name: MacBookPro7,1 (Mac-F222BEC8)

    System uptime in nanoseconds: 22569187660764
    2 pagetable corruption incident(s) detected, timeout: 1
    Incident 0x0, reason: 0x10, action: 0x2, time: 0x1061f33301dc
    Incident 0x0, reason: 0x10, action: 0x1, time: 0x1486cc67135d
    unloaded kexts:
    com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x11c6000, size 0x12288) - last unloaded 187825500759
    loaded kexts:
    com.manycamllc.driver.ManyCamDriver 0.0.9
    com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 27998769287
    com.apple.driver.AGPM 100.11.6
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AppleHDA 1.8.6f7
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleUpstreamUserClient 3.3.2
    com.apple.driver.AudioAUUC 1.4
    com.apple.driver.AppleMikeyDriver 1.8.6f7
    com.apple.driver.AppleBacklight 170.0.20
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.kext.AppleSMCLMU 1.5.0d3
    com.apple.driver.AppleLPC 1.4.12
    com.apple.driver.AppleIntelPenrynProfile 17
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.1.2d9
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.2
    com.apple.GeForce 6.1.2
    com.apple.driver.AppleUSBTCButtons 1.8.1b1
    com.apple.driver.AppleIRController 303.5.1
    com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
    com.apple.driver.AppleUSBCardReader 2.5.4
    com.apple.iokit.SCSITaskUserClient 2.6.5
    com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
    com.apple.iokit.IOAHCIBlockStorage 1.6.2
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AirPortBrcm43224 424.16
    com.apple.driver.AppleUSBHub 4.0.0
    com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
    com.apple.driver.AppleFWOHCI 4.7.1
    com.apple.driver.AppleAHCIPort 2.1.2
    com.apple.driver.AppleUSBEHCI 4.0.0
    com.apple.driver.AppleEFINVRAM 1.3.0
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleUSBOHCI 3.9.6
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleACPIButtons 1.3.2
    com.apple.driver.AppleSMBIOS 1.5
    com.apple.driver.AppleACPIEC 1.3.2
    com.apple.driver.AppleAPIC 1.4
    com.apple.security.sandbox 0
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagementClien t 105.6.0
    com.apple.driver.AppleIntelCPUPowerManagement 105.6.0
    com.apple.driver.DspFuncLib 1.8.6f7
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.nvidia.nv50hal 6.1.2
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.driver.AppleHDAController 1.8.6f7
    com.apple.iokit.IOHDAFamily 1.8.6f7
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.AppleSMBusController 1.0.8d0
    com.apple.driver.AppleSMBusPCI 1.0.8d0
    com.apple.driver.IOPlatformPluginFamily 4.1.2d9
    com.apple.iokit.IOSurface 74.0
    com.apple.iokit.IOBluetoothSerialManager 2.3.3f7
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.driver.AppleSMC 3.0.1d2
    com.apple.iokit.IOAudioFamily 1.7.6fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.iokit.AppleProfileFamily 41
    com.apple.NVDAResman 6.1.2
    com.apple.iokit.IONDRVSupport 2.1
    com.apple.iokit.IOGraphicsFamily 2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.3f7
    com.apple.driver.AppleUSBBluetoothHCIController 2.3.3f7
    com.apple.iokit.IOBluetoothFamily 2.3.3f7
    com.apple.driver.AppleUSBMultitouch 204.13
    com.apple.iokit.IOUSBHIDDriver 4.0.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
    com.apple.iokit.IOUSBMassStorageClass 2.6.1
    com.apple.driver.AppleUSBMergeNub 4.0.0
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.4
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
    com.apple.iokit.IO80211Family 311.1
    com.apple.driver.NVSMU 2.2.7
    com.apple.iokit.IOUSBUserClient 4.0.0
    com.apple.iokit.IONetworkingFamily 1.9
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IOAHCIFamily 2.0.4
    com.apple.driver.AppleEFIRuntime 1.3.0
    com.apple.iokit.IOUSBFamily 4.0.0
    com.apple.iokit.IOHIDFamily 1.6.3
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 283
    com.apple.iokit.IOStorageFamily 1.6.1
    com.apple.driver.AppleACPIPlatform 1.3.2
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: MacBookPro7,1, BootROM MBP71.0039.B05, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.62f5
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.16 )
    Bluetooth: Version 2.3.3f7, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
    Serial ATA Device: MAT****ADVD-R UJ-898, 7.8 GB
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x06300000


    i have tried all this so far:

    1) run the fsck pressing command +option S key
    2) i have done option + command + R + P
    3) i have run the disc pressing C key and check the softward, sometimes i get nothing and sometimes i get that some volume folder has move but it fixed it.
    4) i have run the disk pressing D and sometimes i get nothing and sometimes i get this hardward error 4MEM/9/40000000:0XA9F75D18, apple said that that hardware error was cause because of a softward problems, is it possible?.
    5) i have reinstall the Mac OS X software again without deleting the information i have, all the softward its up to date.
    6) i have install Onyx and do check the softward all the time.

    Another thing is that before they change the hard drive i also have problem with internet, apple store have check my airport card and they said its works fine, that i had that problem because of the driver, but i have notice something that on the internet bar signal some times i get a full signal but but internet runs slow, i told them that and they said that the bar signal shows that you have internet thats all and not the potential of the signal, is it true????

    i will appreciate your help guys. thanks in advance.

  2. #2
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!

    Member Since
    Oct 21, 2010
    Posts
    8
    Question could skype or yahoo msn can cause Kernel Panic????
    I bought a brand new macbook Pro 13" that came with snow leopard 10.6.4, after 2 month of using it i start getting Kernel Panic, i didn´t know what was it so when i took it to apple store they said that the hard drive was corrupted so they change it, a week later i start getting Kernel panic again, they have done test of software and hardware and they found nothing so they said it must be a program that a installed that caused it, is that possible? when i got my computer back i only installed skype and yahoo msn and i end up getting kernel panic too, (can skype or yahoo msn can cause kernel panic?), apple store is not being much help because they said its software so i don't know what else to do.

    this is the error i get so i will happy if somebody know what this means:

    Interval Since Last Panic Report: 127433 sec
    Panics Since Last Report: 3
    Anonymous UUID: AC864DA5-EB9E-46EE-BD5E-01B60C9B7058

    Wed Oct 20 07:13:56 2010
    panic(cpu 0 caller 0x2933b7): "pmap_pv_remove(0x891a32c,0x194d8000,0x13cd83, 0x13cd83066): pv not on hash, head: 0x891a32c, 0x194d8000"@/SourceCache/xnu/xnu-1504.5.30/osfmk/i386/pmap_internal.h:737
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x1053b58 : 0x21b456 (0x5cf870 0x1053b8c 0x2238b2 0x0)
    0x1053ba8 : 0x2933b7 (0x58e6b8 0x891a32c 0x194d8000 0x0)
    0x1053cd8 : 0x293754 (0x891a32c 0x1949b000 0x0 0x2a5d4d8)
    0x1053d48 : 0x2608f1 (0x891a32c 0x1949b000 0x0 0x19510000)
    0x1053e78 : 0x260e8c (0xffe00000 0x0 0x0 0x0)
    0x1053eb8 : 0x22c3fe (0x8955ebc 0x0 0x0 0xffe00000)
    0x1053f08 : 0x47737e (0x1417cdac 0x0 0x0 0x3618)
    0x1053f58 : 0x4773ac (0x988ba80 0x0 0x8021ae4 0x8021aa0)
    0x1053f78 : 0x4ed652 (0x988ba80 0x8021aa0 0x8021ae4 0x0)
    0x1053fc8 : 0x29eef8 (0x80273c0 0x0 0x10 0x98a52e0)

    BSD process name corresponding to current thread: Yahoo! Messenger

    Mac OS version:
    10D2125

    Kernel version:
    Darwin Kernel Version 10.3.2: Wed Mar 17 14:55:00 PDT 2010; root:xnu-1504.5.30~3/RELEASE_I386
    System model name: MacBookPro7,1 (Mac-F222BEC8)

    System uptime in nanoseconds: 22569187660764
    2 pagetable corruption incident(s) detected, timeout: 1
    Incident 0x0, reason: 0x10, action: 0x2, time: 0x1061f33301dc
    Incident 0x0, reason: 0x10, action: 0x1, time: 0x1486cc67135d
    unloaded kexts:
    com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x11c6000, size 0x12288) - last unloaded 187825500759
    loaded kexts:
    com.manycamllc.driver.ManyCamDriver 0.0.9
    com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 27998769287
    com.apple.driver.AGPM 100.11.6
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AppleHDA 1.8.6f7
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleUpstreamUserClient 3.3.2
    com.apple.driver.AudioAUUC 1.4
    com.apple.driver.AppleMikeyDriver 1.8.6f7
    com.apple.driver.AppleBacklight 170.0.20
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.kext.AppleSMCLMU 1.5.0d3
    com.apple.driver.AppleLPC 1.4.12
    com.apple.driver.AppleIntelPenrynProfile 17
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.1.2d9
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.2
    com.apple.GeForce 6.1.2
    com.apple.driver.AppleUSBTCButtons 1.8.1b1
    com.apple.driver.AppleIRController 303.5.1
    com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
    com.apple.driver.AppleUSBCardReader 2.5.4
    com.apple.iokit.SCSITaskUserClient 2.6.5
    com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
    com.apple.iokit.IOAHCIBlockStorage 1.6.2
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AirPortBrcm43224 424.16
    com.apple.driver.AppleUSBHub 4.0.0
    com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
    com.apple.driver.AppleFWOHCI 4.7.1
    com.apple.driver.AppleAHCIPort 2.1.2
    com.apple.driver.AppleUSBEHCI 4.0.0
    com.apple.driver.AppleEFINVRAM 1.3.0
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleUSBOHCI 3.9.6
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleACPIButtons 1.3.2
    com.apple.driver.AppleSMBIOS 1.5
    com.apple.driver.AppleACPIEC 1.3.2
    com.apple.driver.AppleAPIC 1.4
    com.apple.security.sandbox 0
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagementClien t 105.6.0
    com.apple.driver.AppleIntelCPUPowerManagement 105.6.0
    com.apple.driver.DspFuncLib 1.8.6f7
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.nvidia.nv50hal 6.1.2
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.driver.AppleHDAController 1.8.6f7
    com.apple.iokit.IOHDAFamily 1.8.6f7
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.AppleSMBusController 1.0.8d0
    com.apple.driver.AppleSMBusPCI 1.0.8d0
    com.apple.driver.IOPlatformPluginFamily 4.1.2d9
    com.apple.iokit.IOSurface 74.0
    com.apple.iokit.IOBluetoothSerialManager 2.3.3f7
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.driver.AppleSMC 3.0.1d2
    com.apple.iokit.IOAudioFamily 1.7.6fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.iokit.AppleProfileFamily 41
    com.apple.NVDAResman 6.1.2
    com.apple.iokit.IONDRVSupport 2.1
    com.apple.iokit.IOGraphicsFamily 2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.3f7
    com.apple.driver.AppleUSBBluetoothHCIController 2.3.3f7
    com.apple.iokit.IOBluetoothFamily 2.3.3f7
    com.apple.driver.AppleUSBMultitouch 204.13
    com.apple.iokit.IOUSBHIDDriver 4.0.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
    com.apple.iokit.IOUSBMassStorageClass 2.6.1
    com.apple.driver.AppleUSBMergeNub 4.0.0
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.4
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
    com.apple.iokit.IO80211Family 311.1
    com.apple.driver.NVSMU 2.2.7
    com.apple.iokit.IOUSBUserClient 4.0.0
    com.apple.iokit.IONetworkingFamily 1.9
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IOAHCIFamily 2.0.4
    com.apple.driver.AppleEFIRuntime 1.3.0
    com.apple.iokit.IOUSBFamily 4.0.0
    com.apple.iokit.IOHIDFamily 1.6.3
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 283
    com.apple.iokit.IOStorageFamily 1.6.1
    com.apple.driver.AppleACPIPlatform 1.3.2
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: MacBookPro7,1, BootROM MBP71.0039.B05, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.62f5
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.16 )
    Bluetooth: Version 2.3.3f7, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
    Serial ATA Device: MAT****ADVD-R UJ-898, 7.8 GB
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x06300000

    i have tried all this so far:

    1) run the fsck pressing command +option S key
    2) i have done option + command + R + P
    3) i have run the disc pressing C key and check the softward, sometimes i get nothing and sometimes i get that some volume folder has move but it fixed it.
    4) i have run the disk pressing D and sometimes i get nothing and sometimes i get this hardward error 4MEM/9/40000000:0XA9F75D18, apple said that that hardware error was cause because of a softward problems, is it possible?.
    5) i have reinstall the Mac OS X software again without deleting the information i have, all the softward its up to date.
    6) i have install Onyx and do check the softward all the time.

    Another thing is that before they change the hard drive i also have problem with internet, apple store have check my airport card and they said its works fine, that i had that problem because of the driver, but i have notice something that on the internet bar signal some times i get a full signal but but internet runs slow, i told them that and they said that the bar signal shows that you have internet thats all and not the potential of the signal, is it true????

    i will appreciate your help guys. thanks in advance.

  3. #3
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Note: Merged crossposts... again.

    Quote Originally Posted by Markagt View Post
    ... when i got my computer back i only installed skype and yahoo msn and i end up getting kernel panic too, (can skype or yahoo msn can cause kernel panic?)
    Yes

    ...this is the error i get so i will happy if somebody know what this means:


    That right there indicates it is Yahoo Messenger that is running when the KP occurs.

    Since you say you have only installed 2 apps, the troubleshooting method is to quit using both those apps and find out do you get a kernel panic. This includes removing them from your startup menu if they are located there so that don't launch at start up. Then try one at a time to see which one is causing it.

  4. #4
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!

    Member Since
    Oct 21, 2010
    Posts
    8
    thanks for your reply, i will uninstall both programs and see what happened, i have been saving all the kernel panic reports and some of them came out with this:

    BSD process name corresponding to current thread: Dock

    BSD process name corresponding to current thread: Safari

    i dont remember if those were before or after i updated the software but i will check it out in a future when i get one.

    thanks again for your help.

  5. #5
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    After that and you still get them, it's time to try your RAM, one stick at a time.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  6. #6
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!

    Member Since
    Oct 21, 2010
    Posts
    8
    Question does anybody knows what this error code means? 4MEM/9/40000000:0XA9F75D18
    hi, i have kernel panic problems on my macbook pro 13¨ os x 10.6.4, and the guys from apple told me that i have it because of a software issue but i keep getting this ramdom hardware error: 4MEM/9/40000000:0XA9F75D18, apple said that this error thats shows only when i do a hardware extended test (sometimes it shows sometimes not) was caused by a software.

    i have been told that hadware test has nothing to do with software issues, does anybody knows what this error means 4MEM/9/40000000:0XA9F75D18??

    thanks for your help.

  7. #7
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,191
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    As moderator bobtomay already advised you, check your memory modules. That hardware error is a memory error. Remove the modules one at a time to see if that stops the KP. In other words, leave one module in while removing the other; do it for both modules.

  8. #8
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!

    Member Since
    Oct 21, 2010
    Posts
    8
    Hey i just want to say thanks you guys for your help, finally the guys from apple change my memory RAM and i got zero kernel panic.

    i also reinstall all the software again because it sometimes it was freezing sometimes and it didn't let do anything, i suppose it was because of a virus but anyway i erase my hard disk and reinstall the software and its smooth now :-)

    Just one thing, i have a mackbook Pro 13¨ with snow leopard and i have the original CDS, as i reinstall the software it didn't install Ilife, iphoto, imovie and garage band, where do i find it? because this model comes with it but as an optional but i cant find it on the cd.

    i went to optional installation on the cd and have applications like languages, ipod, applications but i don't find the imovie or the others.

    do you guys know where is it?

    and once again thanks thanks thanks for helping me with kernel problem :-)

  9. #9
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    They are in the Optional Install folder.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  10. #10
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!

    Member Since
    Oct 21, 2010
    Posts
    8
    Cant find my backup made by timemachine when Filevault its on..
    I have a question with time machine, i use it to save all my info and all the time when i checked what i have saved i found it on my external backup disc under USER and click on my name and everything i have saved was there, now that i have activated filevault when i go to my external back up disk and check on USER i don't find it, so where where is actually all the back up made by timemachine when filevault its activated???? because i cant fine anything, i have check all the backup files made and found nothing, i only found it on the backup made before i activate filevault.

    thanks.

  11. #11
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!

    Member Since
    Aug 12, 2011
    Posts
    3
    Help Meeeeeee...
    What is Error :::

    Interval Since Last Panic Report: 25 sec
    Panics Since Last Report: 1
    Anonymous UUID: 5DEE1EB8-BBA9-48AB-BC2D-284811C93F95

    Fri Aug 12 19:43:58 2011
    panic(cpu 0 caller 0x2a6ac2): Kernel trap at 0x582871fc, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x00000018, CR3: 0x1a836000, CR4: 0x000006e8
    EAX: 0x00000000, EBX: 0x00000000, ECX: 0x00000000, EDX: 0x06f80004
    CR2: 0x00000018, EBP: 0x5799bc78, ESI: 0x07fa3800, EDI: 0x07fa3800
    EFL: 0x00010246, EIP: 0x582871fc, CS: 0x00000008, DS: 0x00290010
    Error code: 0x00000000

    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x5799ba88 : 0x21acfa (0x5ce650 0x5799babc 0x223156 0x0)
    0x5799bad8 : 0x2a6ac2 (0x590a50 0x582871fc 0xe 0x590c1a)
    0x5799bbb8 : 0x29c968 (0x5799bbd0 0x7f89f80 0x5799bc78 0x582871fc)
    0x5799bbc8 : 0x582871fc (0xe 0x48 0x10 0x57990010)
    0x5799bc78 : 0x5822bfb8 (0x0 0x7f89f80 0x818e5e0 0x8161e20)
    0x5799bc98 : 0x57e40189 (0x7fa3800 0x57e45304 0x818e5e0 0x0)
    0x5799bd08 : 0x57e3cb98 (0x7fa3800 0x5799bdcc 0x74351f4 0x4a7632a3)
    0x5799bd38 : 0x5330cf (0x7fa3800 0x74351f4 0x74351f4 0x0)
    0x5799bd88 : 0x563a86 (0x7fa3800 0x74351f4 0x74351f4 0x0)
    0x5799bde8 : 0x284883 (0x7fa3800 0x74351f4 0x0 0x0)
    0x5799be58 : 0x21d09c (0x805f768 0x77c4284 0x805f76c 0x805f7a4)
    0x5799be98 : 0x210234 (0x805f700 0x5799bedc 0x744c8f8 0x5799bed0)
    0x5799bef8 : 0x216497 (0x805f700 0x0 0x0 0x0)
    0x5799bf78 : 0x2922ba (0x6b081c8 0x0 0x0 0x0)
    0x5799bfc8 : 0x29d44d (0x6b081c4 0x0 0x29c69b 0x6b081c4)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.NVDAResman(6.0.0)@0x58228000->0x584bbfff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x50e4b000
    dependency: com.apple.iokit.IONDRVSupport(2.0)@0x57ded000
    dependency: com.apple.iokit.IOGraphicsFamily(2.0)@0x57e2f000
    com.apple.iokit.IOGraphicsFamily(2.0)@0x57e2f000->0x57e4cfff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x50e4b000

    BSD process name corresponding to current thread: WindowServer

    Mac OS version:
    10A432

    Kernel version:
    Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
    System model name: MacBookPro7,1 (Mac-F222BEC8)

    System uptime in nanoseconds: 125486336092
    unloaded kexts:
    (none)
    loaded kexts:
    com.apple.driver.InternalModemSupport 2.6.0
    com.apple.driver.AppleTyMCEDriver 1.0.1d8
    com.apple.driver.AppleIntelYonahProfile 14
    com.apple.driver.AppleIntelPenrynProfile 17
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHDA 1.7.4a1
    com.apple.driver.AppleGraphicsControl 2.8.16
    com.apple.driver.AppleIntelNehalemProfile 11
    com.apple.driver.AudioIPCDriver 1.1.0
    com.apple.driver.AppleUpstreamUserClient 3.0.5
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.kext.AppleSMCLMU 1.4.5d1
    com.apple.driver.AppleIRController 161
    com.apple.driver.AppleBacklight 170.0.2
    com.apple.driver.AppleIntelMeromProfile 19
    com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0a20
    com.apple.GeForce 6.0.0
    com.apple.driver.DiskImages.SparseDiskImage 281
    com.apple.driver.DiskImages.ReadWriteDiskImage 281
    com.apple.driver.DiskImages.UDIFDiskImage 281
    com.apple.driver.DiskImages.RAMBackingStore 281
    com.apple.driver.DiskImages.HTTPBackingStore 281
    com.apple.driver.DiskImages.FileBackingStore 281
    com.apple.driver.AppleUSBTCButtons 1.8.0b4
    com.apple.driver.AppleUSBTCKeyEventDriver 1.8.0b4
    com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
    com.apple.driver.AppleUSBCardReader 2.5.0
    com.apple.iokit.SCSITaskUserClient 2.5.0
    com.apple.driver.AppleEFINVRAM 1.3.0
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage 1.5.0
    com.apple.driver.AppleFWOHCI 4.3.4
    com.apple.driver.AppleUSBOHCI 3.7.5
    com.apple.driver.AppleUSBHub 3.7.8
    com.apple.driver.AirPortBrcm43xx 410.91.20
    com.apple.driver.AppleRTC 1.3
    com.apple.driver.AppleHPET 1.4
    com.apple.driver.AppleAHCIPort 2.0.0
    com.apple.driver.AppleUSBEHCI 3.7.5
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleACPIButtons 1.3
    com.apple.driver.AppleSMBIOS 1.4
    com.apple.driver.AppleACPIEC 1.3
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClien t 90.0.0
    com.apple.security.sandbox 0
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.0.11
    com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
    com.apple.driver.AppleProfileReadCounterAction 17 - last loaded 125418815801
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.iokit.IOSurface 73.0
    com.apple.driver.AppleHDAPlatformDriver 1.7.4a1
    com.apple.iokit.IOBluetoothSerialManager 2.2f18
    com.apple.iokit.IOSerialFamily 10.0.2
    com.apple.driver.AppleHDAHardwareConfigDriver 1.7.4a1
    com.apple.driver.DspFuncLib 1.7.4a1
    com.apple.iokit.IOAudioFamily 1.7.0fc16
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 1.7.4a1
    com.apple.iokit.IOHDAFamily 1.7.4a1
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.AppleProfileFamily 40
    com.apple.driver.AppleSMC 3.0.1d2
    com.apple.driver.IOPlatformPluginFamily 3.4.0a20
    com.apple.NVDAResman 6.0.0
    com.apple.iokit.IONDRVSupport 2.0
    com.apple.iokit.IOGraphicsFamily 2.0
    com.apple.driver.DiskImages.KernelBacked 281
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.2f18
    com.apple.driver.AppleUSBBluetoothHCIController 2.2f18
    com.apple.iokit.IOBluetoothFamily 2.2f18
    com.apple.driver.AppleUSBMultitouch 200.20
    com.apple.iokit.IOUSBHIDDriver 3.7.5
    com.apple.iokit.IOUSBMassStorageClass 2.5.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.5.0
    com.apple.driver.AppleUSBMergeNub 3.7.5
    com.apple.driver.AppleUSBComposite 3.7.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.0
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.XsanFilter 402.1
    com.apple.driver.AppleFileSystemDriver 2.0
    com.apple.iokit.IOAHCISerialATAPI 1.2.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.0
    com.apple.driver.AppleEFIRuntime 1.3.0
    com.apple.iokit.IOFireWireFamily 4.1.7
    com.apple.iokit.IOUSBUserClient 3.7.5
    com.apple.iokit.IO80211Family 300.20
    com.apple.iokit.IONetworkingFamily 1.8
    com.apple.iokit.IOAHCIFamily 2.0.0
    com.apple.iokit.IOUSBFamily 3.7.8
    com.apple.iokit.IOHIDFamily 1.6.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.TMSafetyNet 6
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.DiskImages 281
    com.apple.iokit.IOStorageFamily 1.6
    com.apple.driver.AppleACPIPlatform 1.3
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
    Bluetooth: Version 2.2.0f18, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545025B9SA02, 232.89 GB
    Serial ATA Device: HL-DT-ST DVDRW GS23N, 7.24 GB
    USB Device: Patriot Memory, 0x13fe (Phison Electronics Corp.), 0x3800, 0x24100000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000

  12. #12
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,933
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Quote Originally Posted by Markagt View Post
    I have a question with time machine, i use it to save all my info and all the time when i checked what i have saved i found it on my external backup disc under USER and click on my name and everything i have saved was there, now that i have activated filevault when i go to my external back up disk and check on USER i don't find it, so where where is actually all the back up made by timemachine when filevault its activated???? because i cant fine anything, i have check all the backup files made and found nothing, i only found it on the backup made before i activate filevault.

    thanks.
    Don't use Filevault (and least not the one in non-Lion versions of OS X). Just turn it off (deactivate), pretend you never heard of it. Just don't use it at all, period.

    Once that's done, "magically" your TM backups will work properly again.

  13. #13
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,933
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Quote Originally Posted by hadisignal View Post
    What is Error :::
    Snippage ...

    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    Hmmm ... I wonder if this has anything to do with it??


    USB Device: Patriot Memory, 0x13fe (Phison Electronics Corp.), 0x3800, 0x24100000
    Also, what is this?

  14. #14
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,466
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Quote Originally Posted by chas_m View Post
    Hmmm ... I wonder if this has anything to do with it??
    Very nice! The Apple techs/Genius's must be having lots of fun with this.

    User takes their computer to the Apple Store due to kernel panics...Apple tech/Genius looks at the kernel panic report...and sees the "Don't Steal Mac OS X 7.0.0"!

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  15. #15
    Kernel Panic on a Mackbook Pro 13¨ Help!!!!!!!

    Member Since
    Aug 12, 2011
    Posts
    3
    think when I installed Mac
    And does not allow , Kernel Panic Error

    Interval Since Last Panic Report: 25 sec

    Panics Since Last Report: 1

    Anonymous UUID: 5DEE1EB8-BBA9-48AB-BC2D-284811C93F95




    Fri Aug 12 19:43:58 2011

    panic(cpu 0 caller 0x2a6ac2): Kernel trap at 0x582871fc, type 14=page fault, registers:

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