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  1. #1


    Member Since
    Oct 21, 2010
    Posts
    5
    can't download anything.
    Hi, I am new to Mac.
    I used to be able to download things (any links like downloading trial software, music etc). But for the last couple of weeks or so, after clicking on a download link, the page just refreshes and the download doesn't start.
    Does anyone know why this is happening and how to fix this?
    It happens with both Safari and Firefox, so I don't think its a problem with the browser.

    Thanks

  2. #2

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    5,989
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    Could be the sites you're on. Give some examples so others here can try them.

  3. #3


    Member Since
    Oct 21, 2010
    Posts
    5
    Its really downloading anything. The only thing that works, seems to be my attachments from emails. No other links work really.
    Like I tried to download Itunes, safari from apple website.
    I have tried to download Iantivirus (free edition) from the following link
    iAntiVirus - Free Download

    Even tried google chrome browser from Google Chrome - Get a fast new browser. For PC, Mac, and Linux

    None of them work for me. Like I said the page just refreshes, but the link doesn't start.

    Any ideas? Anyone else experienced anything like this?

  4. #4

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,740
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Have you ever installed a download manager such as Speed Download? In my experience, improperly uninstalled download managers freqeuently cause issues with downloading content.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
    Writing a Quality Post

  5. #5

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,191
    Specs:
    27" 5K iMac, 3.3GHz, 256GB Flash Storge, 16GB memory and OS X.11.3.
    SpeedDownload is the very devil to remove and it is a HUGE MUST the uninstaller be used. If not, what you are describing is precisely what happens.

    An app to be avoided that requires a new registration fee every time an new OS is released.

  6. #6


    Member Since
    Oct 21, 2010
    Posts
    5
    Ah yes I did. I think it was Igetter.

    So how do I uninstall it properly? Especially as I don't see the icon in my applications folder anymore?

  7. #7

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,740
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    There are uninstallation instructions here.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
    Writing a Quality Post

  8. #8


    Member Since
    Sep 09, 2009
    Location
    Down Under :D
    Posts
    5,484
    Specs:
    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    While we are at it, are you on a shared network, or something as such? ....the reason I ask, is that I am wondering why you are looking to install iAntiVirus.
    If you must install antivirus software (which I wouldn't), I'd recommend going with ClamXav. ClamXav

  9. #9


    Member Since
    Oct 21, 2010
    Posts
    5
    Thanks for all your help. I can download again.

    No I am not on a shared network. Just my home wireless. I'm only getting it because i thought that it would be best to have some antivirus software. i know macs are good and rarely get viruses. But I just thought it would be safer, just in case something does happen. And Im sure i read online somewhere that it is still good to have antivirus on Macs as well.

  10. #10


    Member Since
    Sep 09, 2009
    Location
    Down Under :D
    Posts
    5,484
    Specs:
    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    Quote Originally Posted by ruudebhoy View Post
    Thanks for all your help. I can download again.

    I'm only getting it because i thought that it would be best to have some antivirus software. i know macs are good and rarely get viruses.
    There are NO viruses for Macs, so they NEVER get them!
    I won't harp on.... just have a read of this.
    http://www.mac-forums.com/forums/swi...ewall-faq.html

  11. #11

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,191
    Specs:
    27" 5K iMac, 3.3GHz, 256GB Flash Storge, 16GB memory and OS X.11.3.
    Safe browsing habits are the best antivirus measures you can take. Whilst this link is a couple of years old now, nothing has changed as 6string points out there are no Mac OS X viruses:-

    http://reviews.cnet.com/8301-13727_7...l?tag=mfiredir

  12. #12


    Member Since
    Oct 21, 2010
    Posts
    5
    Ok then. I won't bother with antivirus.
    Cheers ppl.

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