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OS X - Operating System General OS operation information and support

Disk Utility and Activity Montior will not open


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jacobbradshaw7

 
Member Since: Jul 25, 2009
Posts: 6
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Hi,

Today I wanted to repair permissions on my Mac (running OS X Snow Leopard 10.6.4) and I tried opening Disk Utility and it gave an error. I rebooted my computer to see if that would take care of the problem, I ran disk permissions through the Terminal to see if that would fix the issue, I downloaded the third-party app called Pacifist to extract the Disk Utility.app from the install disk to see if replacing it would work, and I moved the plist file for Disk Utility to another location...nothing worked.

I am getting the following error when I try to open Disk Utility. Below that you will see the error for Activity Monitor.

Process: Disk Utility [3001]
Path: /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
Identifier: com.apple.DiskUtility
Version: ??? (???)
Build Info: DiskUtility-2980100~37
Code Type: X86-64 (Native)
Parent Process: launchd [98]

Date/Time: 2010-10-16 16:53:25.047 -0400
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6

Interval Since Last Report: 3289 sec
Crashes Since Last Report: 21
Per-App Crashes Since Last Report: 16
Anonymous UUID: 270D11E3-E92B-4D71-871D-AAABB9CB86F7

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/GraphK…
Referenced from: /System/Library/PrivateFrameworks/Server…
Reason: image not found

Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_ext… (0x168C, 0x8F), Atheros 9280: 2.1.9.8.1
Bluetooth: Version 2.3.3f8, 2 service, 19 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N, 7.8 GB
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x24300000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: My Book, 0x1058 (Western Digital Technologies, Inc.), 0x1100, 0x26400000
USB Device: MX320 series, 0x04a9 (Canon Inc.), 0x1736, 0x26200000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000






Process: Activity Monitor [3018]
Path: /Applications/Utilities/Activity Monitor.app/Contents/MacOS/Activity Monitor
Identifier: com.apple.ActivityMonitor
Version: ??? (???)
Build Info: ActivityMonitor-2120000~8
Code Type: X86-64 (Native)
Parent Process: launchd [98]

Date/Time: 2010-10-16 16:57:12.266 -0400
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6

Interval Since Last Report: 3516 sec
Crashes Since Last Report: 22
Per-App Crashes Since Last Report: 4
Anonymous UUID: 270D11E3-E92B-4D71-871D-AAABB9CB86F7

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/GraphK…
Referenced from: /Applications/Utilities/Activity Monitor.app/Contents/MacOS/Activity Monitor
Reason: image not found

Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_ext… (0x168C, 0x8F), Atheros 9280: 2.1.9.8.1
Bluetooth: Version 2.3.3f8, 2 service, 19 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N, 7.8 GB
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x24300000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: My Book, 0x1058 (Western Digital Technologies, Inc.), 0x1100, 0x26400000
USB Device: MX320 series, 0x04a9 (Canon Inc.), 0x1736, 0x26200000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000



Any ideas?
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chscag

 
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Try downloading and installing the Snow Leopard 10.6.4 combined update.
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jacobbradshaw7

 
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I already have 10.6.4, will installing it again on top of the existing cause any further issues?
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chscag

 
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No. The combo update will just update everything as needed and will hopefully resolve the problem you're having with Disk Utility and the Activity Monitor. Let us know.
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jacobbradshaw7

 
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Will do. Thanks for the info. Downloading the update now.

Jacob
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harryb2448

 
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As a suggestion whenever the OS is updated, go to the Apple web site and download the Combo Updater. Takes a little longer but is much, much more reliable than using Software Updates.
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jacobbradshaw7

 
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Yep, that's what I am doing, per the link provided by the moderator. I'm downloading straight from the site.

Jacob
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jacobbradshaw7

 
Member Since: Jul 25, 2009
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Hey guys,

I downloaded the Combo Update per your suggestions but it didn't work.

Then I popped the Snow Leopard install disk in and installed from a previous Time Machine backup (not a fresh install). Initially, I thought it did the job (Disk Utility and Activity Monitor worked again), but other bugs began popping up. iTunes, for instance, will not open properly anymore nor will the automatic Software Update feature.

I have (reluctantly) decided to do a clean install of Snow Leopard. But, before I do...

After I restored my Mac from the previous backup tonight, Time Machine began creating a huge backup (in the 200 GIG range) and it never completed. So the last backup is actually a backup "in progress". The last full backup was completed around 7 PM Saturday.

Where the next question is going is this...

If I do a clean install of Snow Leopard, and use Migration Assistant, will it migrate data from the last FULL backup of Time Machine (the 7 PM one from Saturday) or will it try to pull from the incomplete backup?

I just do not want to re-install Snow Leopard and then attempt to get my data back where it needs to be only to be unable to because of a partial backup being in the way, instead of a full backup with everything. Does Migration Assistant even let you choose which backup to use?

Any suggestions would be greatly appreciated on what my next move should be. I have a ton of data on my external hard drive that needs to be put back in place if I do a clean install.

Jacob
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6string

 
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You can select which time machine backup you are restoring from, but the fastest and safest way would be to restore from the oldest working backup, and then restore your documents, movies, music and photos from your latest backup.

I personally would do a clean install, and re-install all your 3rd party applications, and then just restore the documents, movies, music and photos.
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