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OS X - Operating System General OS operation information and support

OS X won't install


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Macnoviceme

 
Member Since: Jul 08, 2009
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A student says her MacBook has Snow Leopard on it. It never finishes loading the OS. When I try to boot to my Snow Leopard CD, it says:
"Mac OS X cannot be installed on this computer. If you want to restore from a Time Machine backup...." Am I getting this message because of some damage to the hard drive or is because she doesn't really have Snow Leopard on it?
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pigoo3

 
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You truly must insure that the computers in question are either a Macbook or a Macbook Pro. If they are actually an iBook or a Powerbook...they don't have an Intel cpu...and thus Snow Leopard (OS 10.6) will not install.

Another possibility is we are talking about a set of "gray" colored OS disks. These are model specific...and will only install on the model of computer that they were shipped with.

HTH,

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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