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Thread: OS X won't install

  1. #1

    Member Since
    Jul 08, 2009
    OS X won't install
    A student says her MacBook has Snow Leopard on it. It never finishes loading the OS. When I try to boot to my Snow Leopard CD, it says:
    "Mac OS X cannot be installed on this computer. If you want to restore from a Time Machine backup...." Am I getting this message because of some damage to the hard drive or is because she doesn't really have Snow Leopard on it?

  2. #2

    pigoo3's Avatar
    Member Since
    May 20, 2008
    You truly must insure that the computers in question are either a Macbook or a Macbook Pro. If they are actually an iBook or a Powerbook...they don't have an Intel cpu...and thus Snow Leopard (OS 10.6) will not install.

    Another possibility is we are talking about a set of "gray" colored OS disks. These are model specific...and will only install on the model of computer that they were shipped with.


    - Nick
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