OS X won't install

Macnoviceme · Macnoviceme #1 (**permalink**)

10-12-2010, 04:34 PM

A student says her MacBook has Snow Leopard on it. It never finishes loading the OS. When I try to boot to my Snow Leopard CD, it says:
"Mac OS X cannot be installed on this computer. If you want to restore from a Time Machine backup...." Am I getting this message because of some damage to the hard drive or is because she doesn't really have Snow Leopard on it?

pigoo3 · pigoo3 #2 (**permalink**)

10-12-2010, 04:41 PM

You truly must insure that the computers in question are either a Macbook or a Macbook Pro. If they are actually an iBook or a Powerbook...they don't have an Intel cpu...and thus Snow Leopard (OS 10.6) will not install.

Another possibility is we are talking about a set of "gray" colored OS disks. These are model specific...and will only install on the model of computer that they were shipped with.

HTH,

- Nick

pigoo3 #2 (permalink)
Member Since: May 20, 2008 Location: U.S. Posts: 20,667 Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.4	10-12-2010, 04:41 PM You truly must insure that the computers in question are either a Macbook or a Macbook Pro. If they are actually an iBook or a Powerbook...they don't have an Intel cpu...and thus Snow Leopard (OS 10.6) will not install. Another possibility is we are talking about a set of "gray" colored OS disks. These are model specific...and will only install on the model of computer that they were shipped with. HTH, - Nick - Computer slow, too many "beachballs", read this: Beachballs - Computer seems slower than it used to? Read this for some speedup tips: Speedup - Almost full hard drive? Some solutions. Out of Space - Apple Battery Info. Battery
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OS X won't install

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Macnoviceme #1 (permalink)
Member Since: Jul 08, 2009 Posts: 3	10-12-2010, 04:34 PM A student says her MacBook has Snow Leopard on it. It never finishes loading the OS. When I try to boot to my Snow Leopard CD, it says: "Mac OS X cannot be installed on this computer. If you want to restore from a Time Machine backup...." Am I getting this message because of some damage to the hard drive or is because she doesn't really have Snow Leopard on it?
	QUOTE Thanks

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